Franklin's Tower

The wife and I went for dinner on a Tuesday at 5:30. Service was very slow. Ordered two beers which sat on the bar for at least 10 minutes before someone brought them over. The salads didn't have enough dressing. Mostly dry lettuce. Would have asked for more but the waitress never came around. The wife ordered chicken marsala which was also short of sauce. Don't sit towards the back as there is a disinfectant smell from the restrooms. Bill was $51 before tip.Will not return.

I've been here twice, first time I ordered the Villy sandwich for takeout. I was told by a coworker that their food was good but was hesitant to spend the $10 on just my lunch, nevertheless I ordered and the food was ready fast and it really was a good sandwich. Plus it came with yummy fries so it made it worth the $10, I was definitely full. The second time I ordered takeout, I just wanted something small to add to my small lunch I had packed for myself so I ordered a cup of their clam chowder. It was over $5, which I felt was outrageous for a cup of soup and then when I got the soup back to my office I realized they had only filled the cup about 3/4 of the way and it wasn't that big to begin with. The flavor was good but it was mostly broth, barely any potatoes or clams... Pretty disappointing. I guess I'd order a sandwich again but not going to bother with the soup.

Went to Franklin Towers this past Saturday night with 8 pm reservation for my boyfriend and myself. We arrived a bit early as there was a concert and wanted to find parking. Just a short wait to get seated, long enough to order a beer, and then we were seated.
They had a special menu for the concert up the street so the boyfriend was a bit bummed not to be able to get the fish we has seen online but the waitress said she would ask the chef and it shouldn't be an issue to get it made. Boyfriend declined kindly but it was nice to see the waitress wanting to get him what he wanted, with no issues.
I ordered the 10oz New York strip, give it a 10 for sure! Best steak I've had in years! Cooked to medium, no need for a steak knife it was so tender. Topped with Gorgonzola and plenty of mashed potatoes and fresh green beans. The glaze they had around the plate was amazing as well.
Boyfriend ordered the chicken Marsala which was a 10 as well! Again tender meat, on top angel hair pasta with portobello mushrooms with fresh green beans. Amazing flavor!  
Oh, we also had two dinner salads that came with our entrees. Fresh, crips and the homemade dressing was a balsamic base with something else I can't recall but it was delish! the bread rolls were hot and homemade too.
Great atmosphere, great staff. Will surely be returning to Franklin Towers.
Cheers!