Everyone told me that this was the best place to get deep dish and it was. a bit pricey but it filled me up like you wouldnt believe. i ordered to go, my order was correct. i saw LOTs of families so i could see how it would be an annoying place to dine in. the thin crust was great. not too thin but not too thick. but really we spent 54 dollars on 2 pizzas. i spend 60 a week on groceries so i'd say this is a once every blue moon kinda place.
Review Source:While the service here SUCKS, and the management could do a better job, I personally think that Giordano's has the best stuffed pizza - I always get their Spinach Stuffed pizza, sprinkle some Parm and hot chili flakes, and have 2-3 slices as a meal. Â Sometimes, there's a $3 off coupon in the Valuepak in the mail that one can use. Â You can always order for a carryout, no problem. Â While the pizza doesn't contain any ounce of meat (and, I'm a huge meat person), trust me - it's delicious! Â The pizza itself seems to get thinner and smaller in size (less cheese, less fillings) - I'm not sure if it's only this location that's getting cheap or in all Giordano's locations in general, but my cravings for a deep dish gets fulfilled here. Â Also, on Mondays, they have 50% off all pizzas, so the place gets packed for diners.
Review Source:It's 50/50 whether or not you get good food. Â It's 50/50 whether or not they give you fast service. Â I've had it both ways. But it's 100% that they will screw up your Party Room reservation. I've requested it twice, Â and both times it hasn't been recorded properly, Â even AFTER I confirmed it with a "manager". Â My party got there and the room was already being used by someone else. BOTH times. Â They messed up one birthday party and one business meeting. Â Nope, never again. Â Screw me once, Â shame on you, Â screw me twice shame on me.
Review Source:Disaster.
Giordano's is struggling-- it's no news to anyone in the Chicago area.  However, this location is an example of looks being deceiving.  The store itself is clean and well-maintained, and there's plenty of parking.  The food, service and pricing  are absolutely abysmal.
We've dined in around 8-10 times in our 4 years living in MG, usually on the half-price Monday nights. Â I'd say that on about half of those occasions, our order has been wrong. Â On the other half, we've waited for over an hour for our meal. Â Service is incredibly slow (usually have to flag down someone for a refill, check, etc) and unfriendly for the most part. Â We've interacted with two managers who have been somewhat helpful, but one of them told us that their headquarters was difficult to work with, and if he could change things himself, he would. Â Don't know if that's a copout, but it seems possible given the company's current situation.
Pickup service is ok, but spending $28 on a 4 topping pizza is just not realistic. Â We try to save coupons sent in the mail or newspaper, but eating at Giordano's is fairly cost-prohibitive without them.
For my money, I'll stick to Lou's and Pequod's. Â Keep trying, Giordano's. Â Hopefully D-Rose will be your savior, as well as the Bulls'.
Is it me or do most people associate Super Bowl pizza + chicken wings fare to be with buffalo wings, not vesuvio wings? Â So Giordano's chain was doing a promotion for Game Day, with each order of pizza a free order of chicken wings (or breadsticks). Â I called at the MG Giordano's to pre-order on Friday, but the lady answering the phone told me to call back on Sunday. Â Called back on Sunday and was then told the promotion was only for vesuvio wings, not buffalo wings. Â This was only a few hours before the Game, and we had decided on this Giordano's because it was closer to where our friends were hosting the game party. Â Had I known this restriction earlier, I would have looked for another pizza place. Â While it is true that the website promotion said "chicken wings", and vesuvio chicken wings are wings, I would rather have liked it much better if they were more up front about it so I knew what I was really getting before I called. Â To be fair, this could be the corporate's decision, and not this particular Giordano's. Â But I seriously doubt it. Â I asked if they could switch the wings to buffalo wings, they said no even though I had quite an order of 3 large deep dish and 3 large thin crust. Â On top of all that, they messed up on the chicken wings, giving me only 4 orders of wings and 2 orders of bread stick. Â Really not the kind of experience I wanted.
Review Source:Ill tell you one thing for sure. This was my first time here, and I'm never coming back here ever again. The one in Downtown Chicago is heck of a lot better.
Everyone who got seated and ordered after us, got their entrees before we got our appetizers. When the check came.. under the appetizer title.. in caps it was labeled MAKE NOW. Â
I believe Dida was the waitresses name.. well that's what it said on the receipt. She only checked on us once to ask about the food. Never came back.. Just at the end with the check and didn't even offer us dessert. I didn't sign the bill yet, but she came back three times to ask if i was done with signing the bill. I mean it's not like the place was full. And honestly, that was really rude. There were empty tables all around us.
That's bad customer service period, no ifs.. Ands.. Or buts..
The food.. That's another sorry story. The only good thing about the dinner  was the pitcher of Goose Island Green Line beer. We had calamari.. It was mediocre at its best. We ordered a medium deep dish with pesto chicken, spinach, and garlic. There was plenty of spinach, at least one full clove of garlic in each bite, and about three cube pieces of pesto chicken in each slice of pizza. It was one of the most horrible experiences i have had at a restaurant in a long time. And to the rest of you who had a good time.. Well slap yourself and call yourself Sally.
This Giordano's was remodeled about 5 years ago. Â What a great restaurant for small groups. Â I have been here about 6 times with a group of 10 to 20 people. Â Every time this restaurant has serviced the group fantastically.
The pizza is great. Â The atmosphere is great. Â The ability to accommodate 20 people with a phone call.....fantastic.
I use to order from Giordanos all the time. However they recently changed their menu and I've notice a huge downgrade. First, they've taken a lot of their pastas off the menu. Now theres a very limited selection. Second, their portions have gotten smaller. Their pasta meals use to come with salad or soup, now thats extra. Third, when they delivered they always use to add a small loaf of bread with our pasta, not anymore - all they give you is a stale stick of bread that tastes like cardboard. As for the pizza, its more expensive now but still the same quality. There are a lot of places in the area with the same good quality ingredients and lower prices.
Review Source:I'm always a fan of having my belly filled. Chicago-style pizza does just that.
I remember coming to this Giordano's location on occasion. I grew up on New York-style pizza and was curious how Chicago-style pizza would fare in comparison. So Giordano's was the first restaurant I've been to that served Chicago-style pizza. It definitely did not disappoint.
However, I never had a baseline to compare until I had tried some more places. I've learned that there are definitely better Chicago-style pizzerias out there, but I will always remember Giordano's as my introduction to Chicago's pizza.
Since the previous manager was relocated and the menu changed, I do not like this location. The garlic bread has been eliminated and replaced with "soft" breadsticks, which are not soft at all. My husband and I ordered take out and my normally delicious chopped salad had lettuce that was starting to turn brown on the edges. The soft breadstick was hard and stale. VERY VERY disappointed.
Review Source:I'm agreeing with the majority of the reviews here regarding service and wait time. Â
I came here for a quick bite before going to the nearby haunted house and knowing that Giordano's makes great pizza, this was an obvious choice. Â One surprise immediately was the lack of filled tables at dinner time on a Friday night. Â I wasn't happy to begin with considering the delivery drivers parked like completely inconsiderate employees. Â Trying to find a spot to park in a moderately empty restaurant while swerving around the delivery car obstacle course - really management??
Our waitress obviously had more important discussions behind the front counter with the plethora of other employees. Â After ordering their staple deep dish small sausage pizza, we waited for over 40 minutes. Â Sorry but even with appetizers or salads, that is way too long a wait.
Nothing negative at all to say about the food as it's reputation for quality is second to none. Â
Do something about your delivery clowns parking like new drivers while chain smoking and flapping on their cell phones right at the front door and you will definitely be filling your tables a little more.
Are you kidding me? Â Friday 6:30pm & the dining room is 2/3 empty. Â We ordered a thin crust, 1-topping pizza & were told it would take 30 minutes. Â So we ordered a salad to tide us over. Â Meanwhile they're not exactly beating down the doors with customers or take-out orders. Â After 40 minutes we asked for the manager who told us they screwed up the order & had to redo it. Â The reason it always takes 30 minutes? Â Because "every thing's fresh". Â So apparently that don't make the dough ahead of time, & they had to go pick the spincah, & then they had to pre-heat the oven. Â The party at the next table, which arrived 20 minutes after we ordered & asked their server what size pizza to order received it in far less than 30 minutes. Our pizza was just OK. Â Neither the manager nor the server ever apologized or stopped by after we got our food. Â We got the check without being asked if we wanted desert, and without a discount or coupon for the inconvenience. Â And they have the nerve to charge the same price ($22.50) for a medium thin crust as they do for stuffed. Â When you go on their website to "contact us" it says call the store. Â With an attitude & service like that, and Edwardo's and Nancy's in the area, why would we ever go back?
Review Source:I ordered the Veggi Stuffed Pizza and spent about $30.00. The pizza was super salty and I asked my other family members and they said the same. I enjoyed their pizza for many years but the past few times I have not had a good time. I am not sure if it this location or all. I think my blood pressure is still high from that night lol.
Review Source:It's Giordano's so the pizza was great. The service however was horrible, from the moment we walked in. We stood at the counter while two employees carried on a private conversation and a third was busy taking phone orders. After being seated, we waited 13 minutes for our drink orders to be taken, 47 minutes before anybody came back to see if we needed anything else, another 9 minutes for the pizza (it was deep dish do I understand this wait time). After the pizza arrived, and I had to get up to order a refill the service did slightly improve. The waitress came back two to three times to make sure the pizza was ok.
Review Source:Service was horrible. Food was bland. Â I almost was going to ask the waitress if she forgot to put ground beef as topping then I finally found one towards the crust. Barely any cheese. The veggies were scarce. Left depressed thinking this was Chicago Deep Dish Pizza. Thank goodness for Pequod or else I would say Chicago you're in trouble if you think Giordano's is good deep dish pizza.
Review Source:Godsend on Monday nights. Period.
Yes, they do have hit-or-miss service. But as an individual Giordano's, they also have Monday night specials: 50% off all cheese pizzas on dine in. It's actually a giant discount on ALL pizzas, because you pay 50% off on the base, and then pay normally for the extra toppings. Without a discount, the extra large thin crust pizza I get, half with cheese half with black olives, green peppers and mushrooms comes to about 33 dollars. Monday nights -- it's like 20. Unbeatable deal if you want pizza and dine in. Giordano's has some issues, but considering the quality of its pizza, come here on those Monday nights.
We came here the other night with a large group - about 16 people. They gave us the back room to ourselves, though honestly, we could have sat anywhere since there were maybe 3 other tables in the whole place.
First of all, service is slooooooooooooooooooooooow. I think we sat for about 10-15 minutes before anyone came by for our drink order. And waiting for the pizza took forever! We ordered a few pizzas and one deep dish. We understood the deep dish would take about 35 minutes, but with the restaurant nearly full, it should not have taken almost an hour to bring out.
The pizza itself is rather bland. The sauce is unremarkable in any way. Good thing they have spices at the table - they put nearly none on the pizza itself.
One last thing that kind of irked me. As we were wrapping up, meaning finishing up our food, paying the bill, and starting to put our coats on, the bus boy came over and started clearing off the table. No big deal, but he was literally in our way, reaching over us, as we tried to finish up. It's not like he needed to turn the table quickly. Couldn't he have waited 5 minutes until we left?
This wouldn't be my first choice for pizza.
This place has terrible service for carry out. Twice my wife ordered a pizza and  they gave me the wrong pizza. I was pretty pissed both times when I got home. My wife called them and they said to bring it back and we will give you the right pizza. My wife said yeah right you come and deliver the guy said fine and didn't even apologize. Another time I waited for my pizza for 45 minutes and it was in the warmer the whole time. I was pissed and was pretty close to slapping the manager, but chose not too. Also I will never order from there again. My wife after today said she will not either. The place is a joke stay away.
Review Source:Disappointed again. Pizza is not the issue. Â But the service stinks for carryout! Â This is the second time I have carried out and both times they said the pizza was not ready. After 15 min. of waiting nothing. Â Â But really the whole time it was in the warmer. The worst part is that there has never been an apology, just a rude manager. I will be giving my business to someone else? P
Review Source:I was in Chicago for the week so I decided to order Giordano's to my hotel room one night per the recommendation from the front desk. Â The girl on the phone was nice enough while taking my order, but the pizza itself was quite underwhelming. Â I ordered the stuffed deep dish with pepperoni and although it looked good once I opened the box, the saying holds true that you can't judge a book by its cover. Â The sauce (what little there was on the pizza) was watery and tasted like store bought marinara, ala Ragu or Prego. Â I realize that deep dish pizza is supposed to be more doughy, but I really think that this pie could have used a couple more minutes in the oven.
Overall, the pizza was mediocre at best and garnered a "meh" experience in my mind.
I owe a lot of pounds to Giordano's pizza. Many fond memories too. The space is newly renovated and is much more spacious, so the dine-in experience is A-OK. Plus, there's historic Mo' Gro' pictures and maps decorating the walls--it's pretty sweet.
The pizza I discovered not too long ago thanks to a friend is the thin crust fresh tomato pizza. Good Lord it's good! Mmmm...pizza...
I will say this (and it makes me more of a "special" pizza lover than most: I hate sauce. When I order pizza, I always request as little sauce as possible, and Giordano's ALWAYS delivers without hesitation.
The calamari here is a bit too greasy for me, but considering that calamari is "deep fried" squid, I can't imagine how it could be less greasy. It's still good though--really, really good.
Here's what I like about this place:
1. Local
2. Fast delivery
3. They will customize your pizza however you want it. Really.
4. Always have coupons
Recently renovated, the restaurant now looks more like a shameless emulation of more classy Italian eateries. Decor aside, the appetizers lacked any original flair and the deep-dish pizza only appeared delicious. As soon as I took one bite I knew that the decorations were not the only things that only seemed italian. The sauce was bland, the cheese lacked richness and the crust was soggy. It was not worth the wait and the alcohol menu was laughable. The worst part may have been the dessert, the so-called "peach ripieno" Which was basically a gutted peach filled with tasteless sorbet. It came to the table nearly frozen solid. The service was decent and the ambiance was the same. All in all, it was not the Giordano's I remembered nor do I wish to remember the new one.
Review Source:Quality Chicago style pizza. Â It comes down to personal preference whether you like Chicago style pizza and which place you prefer. Â Giordano's is definitely worth trying out and may even be your favorite! Â
Personally, I prefer Lou Malnati's, but Giordano's makes a good tasting pie as well. Â My favorite combos are either sausage+spinach or sausage+mushroom. Â The crust at Giordano's is more flaky than Lou Malnati's and Giordano's has a thicker layer of cheese.
So you go to a pizza place to eat pizza. Â I have to remind myself of that at times when I go. Â I ordered the bruschetta expecting the classic tomato, basil, olive oil, and garlic mixture. Â I was not happy when I saw that onions and balsamic were contaminating my holy mixture. Â What did we learn today? Â Order pizza at pizza places.
Review Source:Stopped in this past weekend to celebrate a birthday with family. Cold and rainy  outside, not very busy inside.  The last time I came through was more than a year ago.  I feel like management has changed since then.
They gave us a long table near the front door, six people.  We arrived in two groups, the first got silverware and plates.  We sat.  Asked for flatware, etc  Ate some apps, then the pizza came and after she brought our plates, etc.
I wondered (silently) how long our server had been in the service industry.  She was crappy at it.  Slow with refills, I know we wanted  beers, but, they never came.
The stuffed 3 topping pizza was terrible. Too watery and there was a dip in one slice where you could see 3cm of oil just sitting on top. Â Tasteless. More than half remained and we chucked it.
The thin 3 topping pizza, much better. Â Tasteful, the entire pie was gone in minutes. Â Amongst appetizers, calamari was best.
Giordano's isn't one of my favorite places, coupled with the service and the poor overall taste of the stuffed, I wouldn't recommend this location to any friends.
I've eaten here and gotten their stuffed pizza carry-out many times. Â But not in the past year or so, and I don't plan on ordering from them anytime in the future.
I'm with Jacob J.: their stuffed pizza is now awful. Â They must have changed management at some point, because I can clearly tell they changed their recipe. Â The last three times we ordered, it was bad. Â I'm a sauce afficionado, and their sauce was rancid. Â It's really too bad.
But - the good news is you can travel about a quarter mile from here and eat at Pequod's. Â Their pizza is divine!
1/2 off Pizza on Mondays!!!
And as long as you eat half, you can take the rest home.
Be prepared to wait in line, of course.
Anywho, the service is always pretty good and they are able to handle larger groups fairly well. I've never had any problems here (but then again, I dont think I have to been to this one for about four years so things could have changed a bit).
Mmmm I love giordano's stuffed pizzed! its so good. (in fact im waiting for the logan sq location to deliver one right now!)
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