This place is awful in every possible way. Awful environment: No one was available to ask about take out order, so I had to wait in long fast food line. Awful, awful value: menu is a scam. There are no prices on anything so that have no idea what your order total is going to be until you get to the register. The total was 18.00 for 2 burritos with chips!!! The food quality? Awful. They should be embarrassed about chips. They taste like cardboard. They give you enough salsa for 2 chips! Insane. Burrito was not as awful, but the meat filling was lukewarm to cold. Barely any meat. Ate half of burrito before I got to meat. THIS PLACE IS AWFUL! DO NOT GIVE THEM YOUR MONEY! Is Taco Bell great? No. But it is better than this place and the prices don't make you feel like you were just mugged.
Review Source:So I've come to conclude that Hot Head Burritos is basically chipotle meets Buffalo Wild Wings. It's laid out pretty much identically to chipotle, but the main difference here is that there is much more variety of sauces & toppings.
Things hot head burrito has that chipotle doesn't have:
1) At least a dozen different flavors of sauces
2) Nachos & Quesadilla options
3) Ground Beef
4) additional toppings such as pineapple & banana peppers
I've been 3 times now and have had a new combination every time. It's all been pretty good so far but nothing that has knocked my socks off.
I will probably visit here more than chipotle based on the fact that it's more conveniently located for me & lots of different sauces to try are fun!
It's a new quick serve restaurant, what do you expect? Â Confusion, mayhem, etc. etc. are typical. Â It's been two days since they opened Saturday afternoon, and I figured that they might have everything working and a little better experience for them and for the customers.
I passed one of these stores in Hamilton on Saturday with the company truck out front and I wondered how the food was, but I stopped at Gold Star Chili for a burrito bowl. Â It's good as a comparison.
As I drove into the parking lot, I was stunned at all the vehicles. Â It shares the parking lot with Family Video, so it was surprisingly full. Â In the store, there was a small line, but nothing more than any other fast food place would have.
As their set up goes, it's a lot like Chipotle. Â They ask what you want (taco, burrito, burrito bowl) and you move down the line and get the fillings and toppings. Â I had a spicy Steak burrito bowl with corn, onions, tomatoes, and green sauce. Â That was $6.79. Â I had a coupon for a free drink. Â They have a 2 for 1 deal for $10.99 after 5 p.m. or any time with the coupon.
They had a decent number of seats in the place, both booths and tall tables. Â They could really use a blind on the west window.
The burrito bowl was good but like Chipotle, I'm not sure it was worth $6.79, although the Gold Star Chili burrito bowl was $5.99 and I had to pay $1.99 for my drink but there was more. Â My only complaint about the food was that the steak was chewy, like stew meat, rather than steak.
A gentleman was visiting customers in the store with a tray of sauces.  He explained what he had and said that they had spicy sauces.  Minutes later, he returned with their Habanero (Habañero?) sauce and their Sweet Habanero sauce.  I really didn't care for the sweet sauce.  The other sauce was mixed with tomato sauce, most likely, and wasn't bad but it wasn't really spicy, either.  (I was able to just drink the sauce without a problem.)  Habaneros by themselves just seem acidic to me, with zero taste.
The staff were friendly and that's a good reason to go there. Â Those who want Chipotle-style food on the west side should be happy now. Â Oh, and also, they have a loyalty card with double stamps on Tuesday.