JD McGillicuddy's

Came down here after the a/c was out at Great American.  With the thermometer at 100 degrees, this wasn't going to cut.  Ones man's loss is another's gain.  Found the interior here to be Main Line handsome in a pubby way.  Lots of TV's, good music, hard working staff, nice crowd, and some big floor to ceiling French doors to watch the crowd outside.  Apparently, this place is the former Boathouse (this I did not know) - so it's got history with many people. Beacuase the a/c was out at Gt. American, alot of folks who paraded down here looked around in amazement and positively commented over renovations that the new owners must have recently completed.  Food was just OK, but acceptable bar food. I'd definitely come back to hang out and watch games.  Seems like a very good fall football bar.

Generally I come here in Wednesday night. Came this sat for the first time in awhile and was not happy. Ordered food and no silverware or napkins came out with it while sitting at bar. Asked for it and they brought one pack out even though two of us. Drink service was exceptionally slow, EVEN for a crowded bar. Out of highball glasses all night and were low on pints so the bar back tried to take our groups half empty drinks multiple times. On my check they charged for extra drinks. They did go above and beyond after they saw I was upset at this and took 5 drinks off event high I just asked for two off. This makes me think they knew they were wrong in first place. Bartender with shaved head heard me say to my girlfriend service sucks tonight and decided to interject in our conversation (yes instead of tending bar he listened over top of band playing and heard us talking to ourselves). Long story short it was a very abrasive conversation full of excuses and horrible customer service (along with cursing). He should not be public facing. Obviously cannot deal with a slightly above average size crowd on a sat night. Way too defensive and not friendly. Would not recommend to go back on sat night. I miss John and Brian from the Boathouse days and Candy from early Cuddy's days.

Giving this spot two stars for the happy hour and game specials but I cant rationalize more after being at this bar on Saturday evening (4/20/2013).

My fiance and I sat at the bar before the crowd rolled in. Got our first drinks in a timely manner but then refills took far too long to get. There were two bartenders at that point and maybe 15 people to serve so not sure why they were so lax about service, unless they just were inattentive to empty glasses/bottles.

Later in the evening came one of the worst displays of service I've seen in a place. A couple was overcharged on their bill (I know because we had some of the same things and they were charged more for them). It was pointed out to the bartender who argued then I assume fixed it. The couple then mentioned to each other in a personal conversation that service there was really bad that night. One of the bartenders then interjected in that conversation to tell them about how crowded the place was and how 4 bartenders cant manage a bar effectively. Come on - I've seen 1 bartender manage a full bar effectively, you just have to be a good bartender and with four people you can absolutely manage a crowd. Sadly it did not stop there. The patron was justifiably annoyed with being overcharged and the unwarranted intrusion to his personal conversation and got upset. The bartender then continued acting unprofessional by using vulgarity with the patron loud enough for us and others to hear. Just awful, the place needs to train these bartenders and give the tall bald one a serious training session so he realizes that patrons keep the bar in business and pay his bills.

Conclusion: That probably cost Cuddy's those peoples future business. My fiancé and I will not be back after seeing that and will instead be going to Christopher's down the block which has always had fantastic service - even if it is crowded. People in the bar are paying customers and these paying customers did nothing to warrant that treatment. I am very understanding of people having bad days, being frustrated with an overcrowded and noisy/rowdy bar but this situation was escalated by the staff, not handled in a professional way.