Jimmy John's

Reviews & Tips

• 0

  I hate to do this since I looooove JJ's sandwiches........this particular location needs to get their stuff together.
  
  Joke is on me for giving it another chance today, since the last time I ordered I vowed it would be my last. When the delivery guy was walking out, he looked at the receipt and said, "oh gee! TWO dollars!" sarcastically regarding the tip I have him. $2 tip for a $7 sandwich isn't enough? How much did he expect?? What a dick.
  
  I've had 3 orders screwed up - once I got mayo when I asked for it without, another time received the completely wrong sandwich (I'm a vegetarian and got some meaty sandwich - they did deliver the corrected order with a cookie, which was nice), and today, I ordered and paid for extra avocado, and instead got none. I paid in cash and had it delivered, so no point in calling and having someone bike over to give me $1.25.
  
  Never again.

  Review Source:

  Posted on 03.13.13 Lisa B.

  • Report
• 0

  After over 6 minutes of trying to order over the phone and constantly on hold, I end up having to call 35 minutes later asking where my order is. The guy goes off about how he delivered it and I wasn't there, that he jumped the fence and everything! ... but we don't have a fence. Finally gets here asks me to sign on the line and has no pen so I go  back upstairs to hunt for one. Eventually after almost an hour since I called I have my sub only to get it out and find it squashed flat.
  
  The only "freaky" part of their service is how bad it is. STAY AWAY FROM THIS ONE!
  Today at around 4:30

  Review Source:

  Posted on 03.12.13 Charles V.

  • Report
• 0

  Terrible service. Was told I couldn't add cheese to my sandwich after I had ordered.... even though I was ready to pay for the addition. Was told to "remember next time". Today around 2:00 pm. I'll never go back.

  Review Source:

  Posted on 01.26.13 Bee G.

  • Report
• 0

  I'm giving them five stars because they're freaky fast. Eric delivered one order of mine (a driveable distance) in like, 2 minutes.
  
  When they've forgotten my pickles/cookies, they've delivered them immediately. Highly recommend for delivery. The sandwiches are far from gourmet, but if you watch the mayo, cheese, and avocado you can eat a reasonably priced lunch that is also relatively healthy. Also, purchasing their day old bread is dirt cheap and it makes great homemade croutons!

  Review Source:

  Posted on 01.16.13 Nikki K.

  • Report
• 0

  While it's true that Jimmy John's sandwiches don't deserve the adjective "gourmet", they really are incredibly fast.  Every time I've visited this location I've had a sandwich in my hands within 5 seconds of ordering.  That's unprecedented! The sandwiches aren't mind-blowing but they always look and taste pretty fresh, which is more than I can say for Subway or Potbelly's (frankly, I've never understood this city's obsession with Potbelly's, it's truly subpar food).  Anyway, for a fast food sandwich joint I consider Jimmy John's to be one of the better options in the city.  
  
  P.S. I've ordered delivery from here twice (I was really really craving a sandwich and feeling shamefully lazy). It arrived within 30 minutes, no problems. But really who orders Jimmy John's delivery?

  Review Source:

  Posted on 08.22.12 Alex S.

  • Report
• 0

  Yup another one of those, I waited almost an hour for ONE sandwich reviews...
  
  40min for one $^&*@#! sandwich, I think not!
  Maybe the Old Town JJ location (near my place of work) has me spoiled.. but this was just ridiculous. I'm home for the weekend and this was my first order for delivery at this location. They are typically fast when I go IN and order, and with their slogan and this 91 degree weather I thought hey why don't I just order delivery.
  
  Just for reference I'm at Hamilton and Lawrence... which is what? 3 or 4 streets over?
  I ordered at 1:20 and decided to hang out on the porch so the delivery guy didn't have to haul up flight of stairs to my apartment.. after waiting, and waiting I was JUST about to say screw it, it's almost 2pm and I'm heading back up to figure out my other lunch options. Sure enough, 1:59 a guy approaches with nothing to say or no reason to share why it took this long. I didn't ask, just paid, begrudgingly.. and headed on my way.
  I understand there are other people ordering and whatnot, but c'mon.. a sandwich.. I've ordered from the Old Town location on weekdays while at work, at a prime lunch time several times with a very "freaky" fast under 10min delivery.
  
  Not sure if it is the 40min wait (which I would gladly wait on for a typical chinese or pizza delivery, but NOT a sandwich!) or the fact that I hadn't eaten anything all day and I was quite famished, but man.. should've just walked my ass over there.

  Review Source:

  Posted on 05.27.12 Amber F.

  • Report
• 0

  Subs so slow you'll freak! Honestly... I don't know how they can advertise themselves as being the delivery experts or whatever when it takes them over an hour to deliver a sandwich.

  Review Source:

  Posted on 04.20.12 Jason H.

  • Report
• 0

  Came here on a saturday at 10:56am and they wouldn't let me in to get a sandwich. I figured they opened at 11am. I was thinking, c'mon, it's 4 minutes till you officially open. A guy a couple minutes later walked up to the door and they let him in. turned out he worked there, but all he did was go to a table and roll up a cigarette. Thanks for the service guys on Lawrence.. I went tothe Jimmy John's on Foster and they were 100% hospitable. They opened at 10:30am. Everybody should go there instead!

  Review Source:

  Posted on 02.25.12 Patrick J.

  • Report
• 0

  I do not like the bread they use. It is very chewy. Having said that, I did stop in the other day while I was waiting for mom to finish up at the dentist. I broke down and ordered a sandwich. I regretted it almost immediately when I realized that the drive home would take me right past Nhu Lan, where I could get a truly delicious sandwich for half the price.
  
  The sub sandwich was ok, but like I stated, the bread sucks. The service was indifferent. I doubt I will be back. A few blocks away is sandwich paradise, where the bread is crispy and the ingredients are fresh.

  Review Source:

  Posted on 10.07.11 Pam D.

  • Report
• 0

  first of all, i dont think jimmy johns has good food. their veggie sandwhich totally sucks and has ZERO TASTE.
  
  as for the service, we walked in and weren't greeted. the hipster with the dumb look on his face took our orders. i thanked him. he said nothing. then my boyfriend said thanks too, and the guy just looked at us. wow. i actually called later to speak to the manager about the shitty service but she was busy.

  Review Source:

  Posted on 08.16.11 vegetarian v.

  • Report
• 0

  I order from this place about once a week sometimes it seems.  And I've been ordering from them for about 2 years now.
  They are very fast...and treat me very well ..like a prime customer.
  Once in great while...yes they will forget something. But they never screw up my sandwich. And if you call, they send someone to replace the missing item.
  I can appreciate this kind of service - and I order from Costellos and Potbellys as well.
  They are all sandwich shops,,,but sometimes having them recognize you is nice.
  AND if you tip well - you might just become one of their favorite customers..lol
  I can appreciate someone riding their bike like a madman or woman to deliver me my yummy sandwich in such a short amount of time.

  Review Source:

  Posted on 04.25.11 Valerie S.

  • Report
• 0

  I'm not a big Jimmy Johns fan to begin with, I think other sub shops are far superior. They seem to get confused quite easily if you ask them to add or remove a veggie or condiment. But these guys really are FREAKY FAST. They delivered in less than 15 minutes.

  Review Source:

  Posted on 02.05.11 Caley R.

  • Report
• 0

  I think their sandwiches are the same as any other Jimmy Johns.  I'm not going to review the food, rather the service.  
  
  I've gone in their many times and the staff is always hanging out at one of the tables goofing off, eating food and just chilling.  When they get up to take my order it's as if they are too cool for school.  They operate in slow motion, everything is done as if they are trying to set a record for the longest it can take someone to make a sandwich. They've gotten my order wrong multiple times which is annoying, especially because every time it happens they aren't even close to busy.  
  
  So the 1 star is warranted by the fact that I ordered  a sandwich from them for delivery today.  I live a block and a half from em.  I ordered it instead of picking it up because I'm running around packing to catch a flight.  So far I've been waiting for 60 minutes and still no sandwich.  When I called and asked to speak to the manager, he told me the delivery person should be here in the next 10 minutes.  When I told him that an hour for a sandwich is a little ridiculous, his response was "well, other people order sandwiches, what do you want me to do".  That's definitely not the way to speak to a customer.   I told him that I won't be ordering any more sandwiches from them anymore.  
  
  This place blows.
  
  Update:  My order finally came after waiting an 1:10 minutes.  I sit down and guess what?  It's missing the cheese that I requested (and payed extra for).  Yeh, this place REALLY blows

  Review Source:

  Posted on 11.24.10 carolyn h.

  • Report
• 0

  Same great sandwich I've had at other JJ's, love the #6 vegetarian- guac layered between provalone, sprouts, cucumbers, tomatoes, and I really like JJ's bread.  I am not a fan of the toasted sub, I like mine cold like a sandwich is supposed to be.  Subway can't beat this!!  Wheat french bread, nope!  Once in a while a little white bread won't hurtcha.  There is wheat bread but it's normal bread slices.  BTW, I don't really know what the "gourmet" means in the name, I would not call it gourmet, it's a regular sandwich, just with good ingredients.  Love it!

  Review Source:

  Posted on 07.12.10 Jen N.

  • Report
• 0

  Jimmy John's is Jimmy John's. The sandwiches don't change. The shop seems too big and quiet, so the ambiance leaves something to be desired. This location has the cutest guys that work there, though, so pretty much worth it.

  Review Source:

  Posted on 06.10.10 Sarah K.

  • Report
• 0

  This location seems to have more difficulty accurately filling an order than the other locations I visit.  
  
  The few times where I have come in to order a sandwich, taken it home, started to eat and realized they screwed it up, they were nice enough to deliver me a new, correct sandwich after I call to complain about it, but its still a hassle.  Now I know that I need to watch the sandwich maker like a hawk or check my sandwich before I leave.  But really, it'd be nice if they could just read my ticket instead of making the sandwich as the menu describes it.
  
  Some of the employees here are friendly, but there are also a few who seem too busy acting cool to be bothered by someone wanting to place an order.
  
  When I want Jimmy John's, I'd rather go to a different location.  But if I am in the area, they'll get the job done.

  Review Source:

  Posted on 12.05.09 Tracy K.

  • Report
• 0

  Pretty basic review for a pretty basic place.
  CONS:
  *jimmy john's - not super fast. I could possibly get a steak dinner delivered in the same amount of time.
  *Just spent $8.50 on a sandwich, delivery, and tip
  
  PROS:
  *that sandwich was good
  *all of their other sandwiches are good
  *subs delivered
  *alfalfa sprouts

  Review Source:

  Posted on 10.29.09 Zoe S.

  • Report
• 0

  Sometimes you aren't in the mood for a "toasted" sandwich and just want a regular sandwich.  In that case I go to Jimmy John's.  never really had a bad experience here before..........sandwiches have always been good with friendly staff.......but sometimes...you walk in and they are rockin' out with the stereo!  wow!  Guys, turn it down a few notches please........other than that.....nice place, good location...good food.

  Review Source:

  Posted on 04.11.09 Dominic R.

  • Report
• 0

  I'm not a huge fan of Jimmy John's in general. I know this may be blasphemy, but I actually really hate the french bread. It's way too chewy. However, on a day like today, when I'm alone at work so I can't leave, I'm starving because the boyfriend left me with no milk this morning, and I have $10 in my wallet, it seemed like a good idea.
  
  For some reason, I went with the Italian sub. It sounded so good. . . but man, it was like eating a lard sandwich. I mean, I know that salami is fatty, but seriously, this sandwich was practically squishing when I bit into it. Add the bag of chips I wolfed down, and I'm looking at approximately 1250 calories, just for lunch. Good thing I skipped breakfast!
  
  Here's what I do like about JJ:
  - the chips are yummy
  - the delivery guy is very nice
  - the Unwich- any sandwich on lettuce instead of bread. Since I hate the bread I usually go for this option. It makes for a much lighter sandwich, kind of a cross between a salad and a burrito. Of course today, in my  bacchanalian  gorge-fest, I had the bread. Sigh. I'll be paying for it the rest of the day.
  
  I still heart Potbelly's way more.

  Review Source:

  Posted on 10.19.08 lauren p.

  • Report
• 0

  Two years after my initial review of this Jimmy Johns, I'm rewriting it. Originally I wasn't favorable of this location, but now after the past six months, things have changed.
  
  One specific criteria I have for Jimmy Johns is how fresh the bread is during off-hours. This Jimmy Johns comes through with fresh bread during all their hours.
  
  The employees there are nice. It always makes me curious how they can have more than two people working there when this location is not busy. But I take that as a good sign that they have people keeping things clean and fresh.
  
  So this location is now a good Jimmy Johns location.
  
  And side note, I never ordered their #13 veggie sandwich, until tonight. It's actually really good. They even put the guacamole in between each slice of cheese. Nice attention to detail.

  Review Source:

  Posted on 10.06.08 Matt m.

  • Report
• 0

  All Jimmy John's are not the same!  I don't think I've *ever* had a  good sub at this location.  They tend to skimp on the ingredients, the quality is sub-par, and on several occasions, the lettuce was actually dirty and old.  The straw that broke the camel's back was when they put tons of mayo on my #12 when I requested it be left off.  Nasty!
  
  I prefer to drive the extra distance to the JJ at 5109 N. Clark.  Now *they* know how to make a tasty sandwich!

  Review Source:

  Posted on 04.03.08 colleen p.

  • Report
• 0

  Robert F Theatre presents "The Usual"
  
  (ACT 1 - the scene opens in a Jimmy Johns shop with loud, edgy-side-of-pop music)
  JJ Employee:  (lips moving but only music audible)
  Me:   WHAT?
  JJ Employee:  We--m-- to---immy---ons, can I take y--- -er?
  Me:  Hunter's Club please!
  JJ Employee:  WHAT?
  Me:  (leaning in) Uh... Hunter's Club please.
  JJ Employee:  (hand cupping ear)  Hunter's Club?
  Me:  Yes!  Please!
  
  (first intermission... ACT 2)
  JJ Employee:  Number 10?
  JJ Employee:  (pause)  Number 10?!
  JJ Employee:  (frustrated look, pause)  NUMBER 10?!!?
  JJ Employee:  (exascerbated)  YO!  Who ordered the Hunter Club?
  Me:  Oh... I ordered the Hunter's club!
  JJ Employee:  What?!
  Me:  (yelling) I ordered the Hunter's club!
  JJ Employee:  Oh... I was calling out #10 dude.  Sammich is right here.
  
  The sandwhiches are awesome, but if they'd take the volume down a couple hundred decibels and decide if they're going to announce orders by number or name, it would be a much more satisfying fast food experience.

  Review Source:

  Posted on 01.28.08 Robert F.

  • Report
• 0

  Shane and I went here before we went to the comic book store. I hadn't had Jimmy Johns in about 6 months before coming here and I remembered why I missed it so much after the first bite of my #1 Pepe. We went in at around 7 on a Wednesday night and this place was quiet, quick and friendly. Clean, plenty of space. Conveniently across the street from the heart of Lincoln Square.

  Review Source:

  Posted on 04.05.07 Neil A.

  • Report
• 0

  I always like JJ's for some food.  When reviewing a chain, I try to not take into account the common aspects in all stores.  I focus more on the service, presentation and cleanliness of the location.  And this JJ's is right up there.  The servers were nice and friendly.  Even after my order change halfway through.  The place was clean.  Music wasn't too loud.  Bathroom could have been a bit more presentable.

  Review Source:

  Posted on 04.05.07 Shane H.

  • Report
• 0

  I like this JImmy John's location better than most. The staff is very friendly and quick at preparing your sandwich. Their sandwiches always taste better than some of the other locations I've been to.
  
  The thing I like about this location is that they have condiments out for you to grab as you please. The seating is decent and there is usually almost always metered parking outside.

  Review Source:

  Posted on 03.25.06 Johanna C.

  • Report
• 0

  Jimmy John's is another new Hip Sub/Sandwich place, similar to Subway just a bit more trendy. They have a decent selection of subs and sandwiches and the quality is pretty good. The dcor is nothing special again following suit with other similar sandwich places. Sating is acceptable.
  
  Pros: Good Selection of food, Quick
  Cons: Loud Music, a bit pricy
  Cost: $$ of 5
  Overall Rating: 3.5 of 5
  Recommendation: Recommended

  Review Source:

  Posted on 12.29.05 Alex F.

  • Report