New York Piano City

I love this place! I purchased a baby grand piano from them after my disappointing experience with another piano retailer few years back.  They were so friendly and certainly very knowledgeable. Got good educational information before my purchase and they really ensured that I am buying the right piano.

Very friendly staff, bought a Heintzman piano on the spot, I just love the tone of my piano

OK I am a very picky customer, I admit it. I have OCD and I can't help it. But my experience with New York Piano City has been wonderful. I found one little imperfection (a small scratch) on my piano after it was delivered, I wasn't sure it was from my dog or the movers. I called the store and ask if they can do anything about it. (I really wasn't hoping for any compensation as I purchased the piano 3 weeks after I found that little scratch). Not only that they send over a technician to check the piano right away, they also offered different discount options for me to choose from. THEY ARE AMAZING