I made the mistake of trying Pizza Hut again after having a horrible experience a few months ago. Â I placed my order online, then forgot about it. Â Two hours later I realize that my food wasn't there, and called the store. Â After being put on hold for 10 minutes, being disconnected, then being put on hold for another 10 minutes, I was told my pizza was "on it's way." Â Half an hour later, it showed up. Â I should have learned then to avoid this Pizza Hut.
Last night at 643pm I placed an order.  The email confirmation said my pizza would be delivered at 918pm.  I attempted to call the store to find out if this was, in fact, the time I should be expecting my pizza, but my calls went unanswered.  An hour later I got a call from the store saying that they were OUT of what I ordered. I had ordered  Dinner box- could they not put the pizza, breadsticks and cinnamon sticks in A DIFFERENT CONTAINER?  I asked if I changed my order would it REALLY be coming at 918pm.  There was an unintelligible response.  I said to cancel my order.  Twenty minutes later I received my order from Domino's.
I live in Oak Park but we always go here for Pizza Hut b/c it is ALWAYS on time and ALWAYS right. Â I've tried Melrose Park (horrible) and Berwyn/Cicero (filthy and sloooow) and this one always beats them hands down. Â
Granted, you need to drive through something that resembles IRAQ to get to this Pizza Hut - but so far we have lived to tell the tale. Â Sometimes you just need some Pizza Hut! Â This is the place to go.
Saw a commercial 4 the big 2 foot long pizza with 3 toppings 4 $12 so i figured i might as well try it. What a waste of $12! It doesn't matter how big the pizza is if it tastes like garbage! Yuck! There was not enough sauce on the pizza so it was pretty dry. Then the pepperoni, green peppers, and onions seemed to have no flavor too. I haven'y eaten in a Pizza Hut in decades and now I'm realizing why - their food sucks!
Review Source:If I could shoot fire out of my hand and burn the smart @ss attitude off the managers face I would have done just that.
We went into the restaurant to place our order and were second in line behind another couple. When our turn up to bat came they took our order and we sat down. After forty minute the first couple got up (pissed) and demanded a refund because they hadn't received there order. After another ten minute a very nice waitress came out and asked us if we were waiting for our order. It had been setting inside a warming oven for twenty minutes before she realized the manager hadn't given it to us.
I asked to speak to the manager and this guy was a total tool bag, jag off. He wanted to argue with me and tell me that I hadn't been waiting that long. I pulled out the receipt to prove my point. We ended up with a refund but again the manager should have been fired for sucking.
AVIOD this place like Chinese milk products.
I live 2 blocks away from this Pizza Hut and I had realized I haven't had pizza from here since I was about 12! So a huge craving came over me and I couldn't help but to order the stuffed crust pizza. Â We also got some bread something that's an add on but it did not taste well at all. I wasn't excited about that. It was beyond gross and I can't even describe the taste. It was more so..tasteless if anything.
I will definitely stay away from that. But the pizza was great.
Im looking for the pizza hut thats on north and western in bucktown. Not sure if this is it.
Tried to give "NO stars" but it wouldnt let me and said you have to at least pick 1. They dont deserve one star
Either way, the delievery I ordered not only turned me away from ordering form this location, but from never ordering ANY pizza hut again ever in my life, and to even being totally turned off from eating any kinda of pizza period.. for a long time.
It was the most greeeeesy greesy discusting undercooked pizza. Barley editable.
and the cheese bread that we got was even worse. It was like thick bread, with Unmelted cheese gopped on top, and when you pulled it apart, you fingers went straight through the bread like a sponge sqeezing the greese out. THAT stuff was thrown away immediatly. DISCUSTING.
never felt sicker after eating anything.
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