Never had a problem with delivery or drivers, or food, but when it comes to the girl answering the phone usually at nights and I'm so lucky to always get her!! She is the most RUDE person, I ve worked in Customer Service for 8 years and I'm a customer service specialist at this point but this rude and disrespectful girl would get fired in 2 seconds at my workplace!! She is rude, you cant even call to ask a question because she proabably has the most miserable life!! She should go back to the Mental institution where she was released from. Â is the only Pizza Hut that delivers to me so I have to put up with the "descarnada" at pizza hut.
Review Source:DO NOT ORDER HERE!
We used to order from here since 2007 when we moved into neighborhood.
Just last Saturday my wife ordered from this location to find out that someone wrote down her credit card number and racked up $1,500 in internet purchases before credit card was blocked.
I just called our credit card this morning and they said that 99% of time is an online phone order last 2-3 places and they will investigate this place.
No more phone orders using credit card and NO MORE PIZZA from this location.
I hate to write a bad review, I really do--but I feel that it is important that people know what goes on at this location. Last night  at 7:30 my friend and I decided we wanted to order the $10 pizza and two breadsticks deal, what a bargin we thought! (and it is, I can't knock that) The only problem was that they told us 30 minutes for delivery no problem. After 45 mintues go by, with stomachs grumbling, we decided to give them a call to see what the delay was. They said "the driver is two minutes away". Ok. Another 15 minutes we call again and we ask to speak to the manager. "Oh the driver is new but he will be there in literally 5 minutes." The pizza was finally delivered over an hour and a half later at 9:05 pm. What bothers me is that they lied, they could have said its going to be an hour and a half, but no, they lied in the beginning and lied every time we called. On top of that, no offers to give a coupon or a free order, no consolation what so ever. This was the first and last time I will ever order from Pizza Hut on Pulaski.
Review Source:Ordered again today; this time online.
Ordered 14 wings (Pizza too)
Received 6
Call operator to find out the order says 8.
8--6? I don't even know how you can't count to 8.
Driver shows up 30 minutes late (He was lost in the snowstorm so I forgive, yet it's Chicago so I won't since the Pizza is cold in result to this mistake)
I think I'll pay this place a visit and hand out instructions on how to count to 10, better yet 20.
Thank god the Sarpinos in Wrigleyville delivers here.
The Pizza Hut on Lawrence is my "zoned" delivery restaurant, but I'd rather come to this one because the employees are very pleasant and you dont have to pay for parking.
I order the same thing about once every two weeks and my pizza is ALWAYS great. Last time however they gave me the wrong pizza and I had to wait until they made a new one although I had phoned in my order ahead of time. The manager, Mike compensated for the inconvenience and was very good about the mix up. I will continue to make the trip to the Pizza Hut just because of their excellent pizza and excellent customer service. Â Great Job Guy!!!
Its Pizza hut, nothing really to report. Â At times the food gives me that "Mcfeeling" that ratty feeling some get after having McDonald's food. Â
This location has got all these bright red and orange signs, don't you love who makes their signs. Â Everything looks so super saturated with pizza ecstasy. One particular sign, its pepperoni pizza and the crust is filled with cheese and can be pulled off in mini bread stick chunks for dipping. Â And now.. I want one. They take web-orders! My food was ready in the eta (time) allotted.
For those picking up, it sits right on a corner in the parking lot, adjacent to Jewel. Â This shopping area gets a high volume of traffic. Â While standing at the stop waiting to cross, I waited for too long. Â Though there was a stop sign, no one came to a complete halt to let me pass. Â It can be scary at night.
Four stars strictly because the food was on time, signage is enticing.
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