Pollo Campero

I've been here about 4 times in the last 5 years. I live a few hours away but, if I find myself within 10 miles and its lunchtime, I make my way here. The food's always amazing and has been consistent since I first came. The service not so much. Visited today for lunch and the counter guys had no idea what was going on. It's chicken. You take it from the bin, put it on a plate with a side and bring it to the counter. It shouldn't take 10 minutes when there are only 3 people in the restaurant. Come for the great chicken. Just don't expect competent service.

This place is WELL above average for a fast food chain. Keeping that in mind, it's not fancy, just good food. I had the worst cold this week; one afternoon I ordered a bowl of their chicken tortilla soup to go & added a bunch of salsa, pico de gallo, cilantro, onions & tomatillo sauce from the condiment bar. For under $5, it hit the spot and kept me going well into the evening. The chicken & black beans along with plantains are two good side dishes. The chicken is pretty good too. Courteous staff, inexpensive - but not "cheap" - good food.

If you would like to get a piece of glass  hidden in your beans, and have piece of glass pierce your tongue, then run on over there.
It's been almost 2 weeks since this happened and still have not heard back from the store manager, district manager or  corporate office regarding this matter.
I am PISSED!  Who knows what else is in their food.
Better call Saul.
Assholes