If it wasn't for their great food I would of given this location 1 star. Â I stopped in on Tuesday 11/6 AKA Election Day to take advantage of their Tuesday special for $3.99. Â The grouchy female cashier (It says Alex on the receipt) was the worst out of the cashiers I've dealt with at this location. Â Now customer service is not this locations strong point as I have experienced several times here, but this was by far the worst. Â
First off she didn't acknowledge me or didn't say "May I take your order" after she was done with the customer in front of me. Â She just stared at me until I said something. Â I then said I'd like the Tuesday special for $3.99 and pointed at the little sign they had on the other side of the counter. Â After I paid she didn't even have the courtesy to say "thank you" which is not a hard thing to do. Â Once I got my meal I asked where the included drink was and the lady that said I didn't order one. Â I said I wanted this meal and again pointed to the sign on the counter which shows the meal comes with a drink. Â The lady said the cashier didn't charge me for one and it would be an additional $1.10 so to avoid further frustration I just said never mind and left. Â
Now how difficult is it to acknowledge a customer, take an order correctly, and say thank you? Â I didn't have a complex order or have any outrageous demands. Â I work in the customer service field and can speak from experience when I say its not that hard to do those 3 things. Â I'm not the type to nitpick and actually, I'm a very easy going customer to take care of, but that was 3 strikes. Â For anyone that goes here just be ready to experience poor customer service.