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  • 0

    If it wasn't for their great food I would of given this location 1 star.  I stopped in on Tuesday 11/6 AKA Election Day to take advantage of their Tuesday special for $3.99.  The grouchy female cashier (It says Alex on the receipt) was the worst out of the cashiers I've dealt with at this location.  Now customer service is not this locations strong point as I have experienced several times here, but this was by far the worst.  

    First off she didn't acknowledge me or didn't say "May I take your order" after she was done with the customer in front of me.  She just stared at me until I said something.  I then said I'd like the Tuesday special for $3.99 and pointed at the little sign they had on the other side of the counter.  After I paid she didn't even have the courtesy to say "thank you" which is not a hard thing to do.  Once I got my meal I asked where the included drink was and the lady that said I didn't order one.  I said I wanted this meal and again pointed to the sign on the counter which shows the meal comes with a drink.  The lady said the cashier didn't charge me for one and it would be an additional $1.10 so to avoid further frustration I just said never mind and left.  

    Now how difficult is it to acknowledge a customer, take an order correctly, and say thank you?   I didn't have a complex order or have any outrageous demands.  I work in the customer service field and can speak from experience when I say its not that hard to do those 3 things.  I'm not the type to nitpick and actually, I'm a very easy going customer to take care of, but that was 3 strikes.  For anyone that goes here just be ready to experience poor customer service.

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  • 0

    I just want to say, I LOVE the Cajun Sparkle packets!! Always a great pick when you're too lazy to make dinner or in a rush! My one suggestion, maybe you should make a gravy minus the meat. Otherwise I'm a happy camper!

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  • 0

    It's an okay Popeye place.  The parking is tight.  Hard to get out.

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