Worst customer service I've experienced in a long time. Sent my friends sister to pick up hoagies and after some confusion she left in tears because of what was said to her and how the situation was handled. This was my second experience at this location where the employee/owner handled their customer EXTREMELY POORLY. Its a shame because I have been to other Primo's locations where the customer service is as great as the food. I would avoid the Primo's location in Media at all costs.
Review Source:I'm ready to love again!
Primo Hoagies has never let me down. Â And after today's experience, I'm ready to give them the 5 star treatment. Â I mean, they hit the spot in a big way today. Â
I grabbed a Soprano which is Cracked Pepper Turkey, Sharp Provolone with Roasted Red Peppers. Â The beauty of this sandwich is that it doesn't try to do too much. Â The roll has the perfect texture with the crust and the chewiness of the inside. Â The meat was plentiful and fresh, the cheese had the right amount of bite, and they didn't overload it with the peppers. Â I got just enough pepper in each bite to get the flavor. Â
If this tells you anything about me, there are gourmet restaurants that won't get a 5 star rating from me. Â But Primo will.
I do love me some Primo.
Solid lunch spot and never fails to deliver (figuratively and literally). Â Once in a while their execution is a bit off, but I feel like that's a minor complaint. Â If you end up getting the large size from here, they won't cut it in half.
The shop is easily accessible and really clean. Â It looks like they run a good operation in here. Â We order from here easily 2-3 times a week. Â They even deliver. Â Their drivers have always been prompt and polite.
I will continue to eat here. Â The sandwiches from here are stellar.
After scanning the menu for which hoagie I wanted to order, I felt like it was a sandwich shop run by Tony Soprano or by one of his guys. Â They had hoagie names like "Bada Bing" or "Bada Boom." Â How bout "Knuckle Sandwich" or "Whacked Chicken"?
Hehehe.
I had my fill of meat so I went for the veggie hoagie, the "Nonnie's Veggie" filled with eggplant, sharp provolone, broccoli rabe, and roasted red peppers. Â This was an awesome veggie sandwich by an Italian deli. Â All the flavors melded together beautifully. Â If I could do it again, I would have ordered a smaller size sandwich. Â I couldn't finish the foot long.
Macaroni salad and pasta salad with artichoke hearts were so-so as was the dirty pudding (chocolate cake with icing smushed into a container). Â
Bottom line - the sandwiches will not disappoint.
Thinking about a Primo Hoagie makes me miss home. Â Although I was raised just minutes away from Primos, I didn't fully appreciate it till I moved to the West Coast, a land where hoagie is not even considered a word.
Now, every time we visit, I manage to plow down a hoagie a day, sometimes two, just to make sure I get my fill. Â We also bring at least 4 hoagies back with us on the plane just to savor Primo's Hoagies a bit longer.
Not your mommas' ham sandwich. 90 degrees out. Stopped by Primo on the way to the Touch Me Museum. Wow, the sub (woops! I mean hoagie) was refreshing. Excellent bread, fresh veggies and they cut the meat when I ordered. Lots of choices and tons of meat. And if that wasnt good enough, it tasted just fantastic. I came back afterwards to get one for my wife (Philly native) and she devoured the whole thing.
Review Source:Yes, I am from the West Coast (Las Vegas, Malibu & San Francisco) but that will not stop me from ranting and raving about Primo Hoagies in adorable Springfield, PA.
This is, by far, the best hoagie my lips have ever touched. Â Now, although I am a West Coast girl, I have spent a good deal of my life in New York, you know, that state that claims they make the best hoagie? Â And, I will safely say, you cannot get a better hoagie than at Primo Hoagies.
Their Sharp Italian hoagie is amazing. Â Soft Philly roll, shredded turkey, salami, sweet capacola, prosciutto and sharp provolone. Â With a douse of oil and oregano, this truly was a perfect sandwich. Â My fellow diners had the Mild Italian, Sicilian and Audie. Â All three diners are from Springfield and agreed with me that Primo Hoagies currently holds the title for the "Best Hoagie We Have Ever Had."
Since that initial hoagie awakening, I make it a point to go to Primo Hoagies every single time I am in Springfield, usually multiple times in a visit. Â Even my future mother-in-law orders them for parties she throws for us, as she knows how much I crave these hoagies while I eat my tasteless, boring and inferior "sandwiches" back home in San Francisco. Â :(
I have to agree with the 1st reviewer, these sandwiches are great! Sunday the kids and I checked out the website, and called in the order (about 1pm). Even though they told us 25 minutes, and we arrived on time, the food took an additional 10 minutes, the place was jumping.
We ordered 4 sandwiches, all the Primo (medium) sized. an Old Fashioned Meatball, a Chicken Parm, Chicken Diablo and Mild Italian. All 4 were stocked full of fresh meats and cheeses on a nice fresh sesame roll and each must have weighed over a pound.
My Meatball had 4 huge meatballs and they were perfectly cooked. A tender consistancy, not the tough, 'rubber ball' kind you find in the frozen food section.
The Chicken Parm was large enough that my 15 year old only ate half at lunch, and only most of the rest, for dinner. (I finished it up, and even reheated, 6 hours later, it was a good choice. I'll have to try it next time.
The Chicken Diablo had a good flavor, kind of like a buffalo chicken sandwich, without the blue cheese. The 13 year old only ate half, so I got dinner out of it.
I can heartily recommend Primo's for a lunch or casual dinner. They're a little pricy with most of the regular 'Primo' size hoagies going north of $7, but the quality, and taste makes it worth the price.
(BTW, I was torn between giving Primo 4 or 5 stars, and opted for the lower rating. Not for the quality of the food, which was excellent, but mainly for the price. While I'll gladly pay the higer price for a sandwich here, over, say Panera, they are kind of expensive.)
If you need to find an excellent quality hoagie in Delaware County, you need to visit this Primo Hoagie. Â The facility is clean, the staff is efficient, if you are in a rush just phone it in and they will have it ready for you.
No need to worry about parking, just drive to the back of the store for convenient and easy access.
The bread is amazing and always fresh. Â My favorite is the VEGGIE DIABLO with eggplant, broccoli rabe, long hot peppers and a delicious sharp provolone.
Two thums up or better yet five stars to you!
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