Primo Hoagies

Worst customer service I've experienced in a long time. Sent my friends sister to pick up hoagies and after some confusion she left in tears because of what was said to her and how the situation was handled. This was my second experience at this location where the employee/owner handled their customer EXTREMELY POORLY. Its a shame because I have been to other Primo's locations where the customer service is as great as the food. I would avoid the Primo's location in Media at all costs.

Love Primo Napolitano! Great rolls and meats, eat there at least twice a month.... Never met a Primo I didn't like

I'm ready to love again!

Primo Hoagies has never let me down.  And after today's experience, I'm ready to give them the 5 star treatment.  I mean, they hit the spot in a big way today.  

I grabbed a Soprano which is Cracked Pepper Turkey, Sharp Provolone with Roasted Red Peppers.  The beauty of this sandwich is that it doesn't try to do too much.  The roll has the perfect texture with the crust and the chewiness of the inside.  The meat was plentiful and fresh, the cheese had the right amount of bite, and they didn't overload it with the peppers.  I got just enough pepper in each bite to get the flavor.  

If this tells you anything about me, there are gourmet restaurants that won't get a 5 star rating from me.  But Primo will.