Just had an absolutely horrible time at this restaurant. We arrived at 4:30 p.m. on a Sunday thinking our birthday party of 8 would be able to get a table easier than waiting until later. The parking lot was half full -- but we were told it would be a 30-minute wait. After a solid half-hour wait, we were seated in the back of a restaurant that was more than 50% empty -- not an encouraging start to our evening.
Our server introduced us to the trainee working with him, and one took my half of the table while the other took the other half. We received drinks and cheddar biscuits hot from the oven, but dinner quickly went downhill from there:
1) It took 48 minutes to receive our entrées, and only after my dad asked if our order had been misplaced.
2) One plate was nearly stone cold.
3) My daughter received grilled chicken instead of the garlic grilled shrimp, so we had to send it back.
4) My mashed potatoes had been sitting so long, they had a film on top of them.
5) It took 10 minutes for the other half of our table to receive their food. Obviously, the two tickets -- from two different servers -- were not turned in -- or processed by the kitchen -- at the same time.
6) My sister-in-law never received the side of crab legs she ordered, but it was still on the ticket. The server seemed confused when she asked him to take it off.
7) The desserts, which were part of our prix fixe dinner, were hard, dry and tasteless. The brownie was so hard it was impossible to cut.
In all, it took us nearly two hours to get through dinner. (And as I returned to my seat from using the facilities, I overheard the hostess tell a party of 6 that it was a 45 minute- to hour-long wait -- and the restaurant was still 75% empty.
Avoid, avoid, avoid.