Ruby Tuesday

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  Had a good dinner while traveling.  I have to commend Ruby Tuesday's on their training program.  Each time we visit a location the service is spot on.  Food is pretty good.  Had something interesting happen here on our visit.  We were traveling from Texas to Michigan and the server ascertained we were just passing through, her next question caught both my wife and myself offguard.  She said, "oh, your going visit family?  GRANDBABIES?, we are just reaching 50 and we don't have kids and nevery thought of ourselves as Grandparents.  We have been having a good laugh at that one.

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  Posted on 10.13.12 David D.

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  Went back to try the "NEW" Ruby Tuesday. Well it's the same Ruby Tuesday with less on the salad bar, the same cold low quality food and a sad staff. Saw the commercials with the new garlic biscuits. We got two half dollar sized, over cooked, dry biscuits for the table. The salad bar is now one of your sides if you want, but there is less on the bar to choose from. My fish was over cooked, peas over cooked, mashed potatoes cold. Steak lots of fat covered with an asiago cheese sauce. Baked potato hard, not fully cooked. We will not be going back. There was a Ruby Tuesday across the street quite a few years ago. It closed due to food quality and service. It is now CostCo. Can't wait for this Ruby Tuesday to close and become a place fit to eat.

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  Posted on 08.24.12 Phil B.

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  I could have totally eaten Ruby Tuesday in CA but of course I never have.
  Took me a trip to Indy to eat in there.  I was very pleased.  I had the Chesepeak Catch.  MMM MMM Good!  
  It was tilapia, with a crab cake in some damn good sauce w/brown rice that had chopped up pieces of tomatoes and some broccoli.
  My bf had a good ole burger.  We were very satisfied :)

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  Posted on 07.20.09 Sandra S.

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  Once you've been to one, you've been to 'em all, but this one sucked for more reasons than normal.
  
  1)There was virtually no waiting area.  There were chairs set off to the side in  the walkway next to the salad bar, and only four of them and the entrance had two benches big enough for three people max on each.  That was it.  (The reason being a problem will show.)
  
  2) They are severly short staffed in either the kitchen, with servers, and/or bussers.  It took forever (10 minutes) to get drinks, it took about another 10 to take our order.  It took another ten minutes to realize my glass had been empty for ten minutes and another ten minutes to get another drink.  It took another 25 from when we ordered to get the food, but it did come out hot.  When we decided to add something else to enjoy as well, that took another 25 minutes.  Each table seemed to wait this long.  On top of all that, their bussers were no where to be found.  At first he cleaned off the three tables behind me of their plates, but didn't wipe them or take the trash.  It took about a half hour to the busser to buss 3 tables.  In the meantime, prime dinner wait time has started and people are upset because their five minute wait has turned into 25 minutes and their standing because there is no place to sit.
  
  3) The servers are not professional.  I don't mind if a server wants to hook me up with a discount or free desert, but don't ask me if I want to just include another persons full salad bar with my meal because it will be 2.99 vs 7.99.  Just either say you're going to do it or don't do it because you've now put me in the position to say, "Yes, I'll steal from your employer by telling you to break some ethical rules."  And where the hell were you to fill my drink that's been empty for 20 minutes?  And how come there are no clean plates at the salad bar?  And why do I have to sit next to unclean tables for a 1/2 hour?
  
  It's sad because this restaurant is only a couple years old, but they are run like a place that is pinching every penny, including getting more employees and cutting service, instead of an emphasis on service.  What the owner of this restaurant doesn't get is that most people will pay for, and come back for, service.  Eventually this location will run out of customers.  I will not return to this location.

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  Posted on 03.07.09 Todd R.

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