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Reviews & Tips

  • 0

    Great place for "protection" when you're wearing a visiting team's jersey.  Go Tigers!

    Seriously, all around good experience.  I would totally try for these seats again.  Great service, had the wings then it was time to go to our seats.  Nice bathrooms, hardly a line, nice cozy area and plenty of TV's all around to watch the game if you don't want to be on the outside.  

    Everyone was very nice, made you feel exclusive.  

    Hey, even got to ride in the elevator with Jim Rose, bonus!

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  • 0

    There are 2 levels in The Stadium Club.  Personally, I enjoy the second level with the bar area.  Sandwiches are very tasty and if you order off the menu, the food is pretty decent. They also offer a smaller buffet.

    The level with the big buffet is usually pretty crowded and depending on the day and how the team is doing, reservations may be difficult if you want to be out in time to enjoy the game from your seats.  However, you can also order off the menu.

    It gets crazy crowded after the game when everyone wants to enjoy one last cocktail.

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  • 0

    Came the Stadium Club under guest pass. The service and attendants are extremely pleasant and attentive. Venue is nicely appointed and some seating areas have great views of the field. In the upper level bar, a reservation is required to sit at the rail right at the windows, though. We sat on the next level up and could see the field well. There are plenty of TV monitors although you cannot hear anything on the field nor the TV broadcasts in the eating area. In the lobby you can hear Sox radio. The venue is a great place to relax to get away from the hot sun and heat. Credit cards only, no cash and there is a dress code although this late in the season, it was pretty lax.

    However, we were disappointed in the quality of the food. We didn't go for the buffets b/c none in our group is a big eater. A turkey burger was thin and the french fries almost tasteless. BBQ chicken sandwich had very little meat and was almost all sauce. Hot brownie sundae was a major disappointment - small brownie, a bit of ice cream and mostly all whipped cream and we waited a long time for it, too. For the prices we expected better and especially because the concession food outside of the Stadium Club is rather good. The soft serve swirl is much better than the ice cream we had on the brownie sundae.

    Food needed to match the ambiance. For a first-time experience it was enjoyable, though. If you want to sit in comfortable place and have low expectations for dining, the Stadium Club fits the bill.

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  • 0

    *Yawn* Yes, that's what I think of this place. Other than getting away from the heat in some air conditioning I'm not that impressed. The food is overpriced and not that good and unless you have reserved seats you're likely not going to be sitting close enough to really see the game, if at all. Plus it's in the outfield so unless your seats are in a worse location you're better off sitting in the seats you paid for instead of coming here.

    Visited: June 24, 2012

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  • 0

    I have eaten there many times during a game and the food is always good.  When it came time for my son's Bar Mitzvah, I knew the venue.  I was astounded that with the extraordinary service.  Cari Gold and Mark Zuckert made the whole process incredibly easy.  Anything that we asked for, the answer was always, "no problem."  On the evening of the event, every appetizer was delicious, the staff was everywhere and it tooks only seconds to get a cocktail.  The food for dinner was delicious and their desert table blew everyone away.  My favorite was the fresh cookies and shots of milk.  Thanks Mark and Cari, you are the best!

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  • 0

    A bad reservation system, seating charges, 18% gratuity added for all parties, poor food quality even for ball park standards, and a terrible, TERRIBLE waitress all made for a bad experience.

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  • 0

    The cold food items were luke warm and the hot food items were cool. Not a good combination! Although the taste of some items was decent (white fish with garlic spinach, smoked turkey, smoked brisket) it just didn't quite match up to the hype.  The view is ok-not as great as some people think. You do not get the ambiance of the stadium at all when you are in there.  The price is ok for kids aged around 11-14 if you take into consideration the cost of 2 hotdogs etc.  Standard 18% gratuity is fine too. But something they neglect to tell you is that you are charged $5 per person per inning after the game starts. All you can eat dinner for four with gratuity, 4 pepsi's and 2 Grey Goose with 7 up was $248!!!! Are you freaking kidding me?? Absolutely not worth it due to the $60 seat charge. Another reason for me to hate this stupid stadium.

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  • 0

    Service - Terrible
    Table - wiped if off with a dirty rag
    Food - Terrible

    Burger was like a burnt hockey puck.  Asked for a new burger, and it took an additional 20 minutes?  Why, they just gave me another burger that was cooked hours earlier and sat under a heat lamp.  The tiny pretzel bun.....you've got to be kidding me.

    You'd think that the fans that can afford to be in the Stadium Club would at least have some class.....nope.  Listening to grown men talk like high school kids, what a joke.

    The server brought the wrong beers both times.  The second time she didn't even want to go back to the bar to replace a Bud with a Bud Light.  What a bad attitude.  

    2 crappy burgers, 1 crappy turkey burger and 1 beef sandwich with chips, 8 beers......our bill was over $90.  

    Unless we get 'free' passes again, I can't see any reason to return here.....I guess when you don't have any restaurants within walking distance, this is what people have to settle for if they want to eat before the game.

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  • 0

    After having eaten at the Stadium Club at the United Center several times, I thought I knew what this experience would be like.  Usually a buffet, usually a table for 4, in a clubby type atmosphere.

    Therefore, imagine my surprise when we got to the Club before our hosts and went through a variety of missteps before finding our "table".

    The Stadium Club is split into two distinct levels- the downstairs level which is more of what I have experienced at the other stadium with it's large buffets and seating that turns over every hour and a half.  Upstairs is the bar.  It's like a sports bar- except the sports is live through huge floor to ceiling windows overlooking the field.  Here the food is casual bar food- with the plus being someone actually waits on you versus the buffet area downstairs.

    The hostess at the upper area checked her list and then led us to our "table"  Imagine my surprise when that table turned out to be a series of backless stools lined up along a wall facing away from the game!  While there was a small shelf area on which to place my beer- no one wanted to sit facing away from the game so we decided a little improvisation was needed.

    With beers on the shelf, we sat with our backs to the shelf and our food balanced on our laps.  Not ideal, obviously.  If you go- insist on one of the many tables they have, or to sit by the windows facing OUT!

    The food was okay.  Nachos were nachos and the burger on a pretzel roll was fine.  Other items on the bar menu were a "Carving board" for deli sandwiches and a small list of bar appetizers.  Our server, Melissa, was personable and friendly and quick with our drinks, which I am sure was no small feat given how crowded this place was.  And know, if you go, that credit cards rule here so you must present one when you first arrive.

    I guess the benefit here is that if you don't want to sit in your seats outside, you can stay in the bar area in air conditioned comfort and watch the game through the glass.  We stayed long enough for the sun to move from our seats and headed out for a more traditional night at the ball game.

    For me?  Part of the fun of a game is a hot dog and beer balanced on my lap in my seat hoping not to spill it as I scream for my team.  The Stadium Club has the balancing act down . . . .it just lacks the "fun" of what is on the other side of the glass.

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  • 0

    Spent a few minutes here before the game. A little pricey, but really a nice vibe. Lots of food laid out, including a carvery and salad bar. Nice to be able to get a Guinness before the game -- too bad it was in a bottle...

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  • 0

    Got lucky one night as my sister's friend had access to this place.  Don't remember how.  Either way, once we came up here around the 3rd there was no reason to go back to our seats.  Awesome view of the game, lots of TVs if you wanna catch another game.  Good food, albeit pricey.

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  • 0

    I don't get how everyone is saying the food is "good" or "excellent." The food is terrible. I couldn't finish my burger and my friend couldn't finish his nachos because they were both awful. The service is okay. There are very good views of the stadium, but there are good views of the stadium from your normal seats and the concession stands serve better food.

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  • 0

    Classy, good food, mixed review on service, expensive!

    I got stadium club passes with some tickets I purchased off ebay.   The club is an exclusive area in the ballpark and looks like a nice private club.   I wouldn't want to have to extra to get in though or pay a yearly fee.  If someone else were taking me or the passes were free/cheap, it is worth checking out.

    Dining Room:
    Call to make reservations before the game to guarantee your table is  available and waiting for you.

    Food - $29 "buffet" where you only get to fill your plate once.   The food is high quality for food at the ballpark.   It is mediocre food when comparing to a nice restaurant or a place that can charge $30 for a plate.   Contrary to what another reviewer says, I don't think food here is as good as a high cost / high quality hotel buffet.  If you don't care about dollars or have someone else treating, this is worth checking out.   If you like regular ballpark food and want to save a few dollars, don't eat here!

    The landslide ice cream pie I had for dessert fed four of us and we still had some left over.   It is huge and looks intimidating.   It was good though.

    Service- They tack on a 18% service charge automatically so beware you are not tipping extra by accident.   The server I had on my one visit here was a bit pushy and rubbed me the wrong way with multiple comments.   One of my dining companions felt the same way and neither of us is easily offended.

    Bar:
    The bar is an extra level up from the restaurant.   It has lots of tables and sandwiches for ~10.   I didn't get to try the sandwiches because I was stuffed from the restaurant buffet downstairs, but next time I come, I will try one of the juicy looking sandwiches.

    I did have a drink at the bar and took advantage of their free bar snack mix.   The bartender was also very friendly and attentive.

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  • 0

    Excellent food.

    Solid service.

    Oh, and a World Champion Class Facilty.

    Downside: NO free refills on soda. YOU MUST pay 18% tip.

    Pluses: Kick ass food. Excellent sightlines. You can stay in the "bar" portion of the club the entire game. When I go to a game up here, I get cheap upper deck tickets and stay up here the whole time.

    The Bar buffet is great, but only one and a 1/2  plates(you get a large oval plate as well as a small bread plate, but I always fill it up to the top on both)

    The sandwich station serves killer yet pricey hand carved meats with a plate full of chips and as many pickles as you want!

    If you can go up here for a game, do it. I recommend it.

    BTW, no cash. Only CC.

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  • 0

    I'm a Cubs fan, but the food here is awesome.  They feature a wide spectrum of high quality food, for a decent price.  Beware that they will charge you for each beverage, meaning there are no free refills on any soda.  Be sure to come hungry!!!

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  • 0

    *Read my review of US Cellular*  One Question:  If it rains at Wrigley, what do you do?  No need for garbage bag rain coats at The Cell.  Step into Stadium Club, enjoy some good eats, have a beer, and wait for the game to restart.  There's plenty of room for everyone....except kids.  I love my White Sox and US Cellular.

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  • 0

    Hot tip to any restaurant, regardless of where you are located:

    When a customer is half-way through a plate of chicken wings -- good ones, but not cheap -- "now" is not the time to walk to his table and shout "Alright folks, time to get out. Wrap'er up!" After paying a mandatory gratuity (a.k.a. "Service Charge"), it's even less of an appropriate time to repeat such a violation in service multiple times in a two minute span.

    After spending over a hundred bones at the ol' ballpark on overpriced beer and Italian beef (it was a pretty good Italian beef), I joined two friends upstairs for stiffer drinks and "nicer" food during an evening rainout.

    I give the Stadium Club massive credit for gorgeous views, friendly waitstaff, good food, great selection and huge TV's in every trajectory.

    But as soon as our game was "called" due to rain, all of the above was washed away with the torrential downpour as bar managers began sweeping through and rudely interrupting what, for some, might have been dinner. Yes, there are rules. But there is also common courtesy. Without checks already wrapped up and clearly in the middle of our meal, these guys felt it was perfectly cool to bully us out of our seats.

    I should have asked for our mandatory gratuity (for a group of three???) back, but the server was perfectly nice.

    Sorry Stadium Club. Above ambiance, above showering your customers with variety, above being the slickest place to watch a game, courtesy is always king.

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  • 0

    GREAT BUFFET!!!  the buffet at the stadium club has about 6 different stations, all different kinds of cuisine.  There was an asian table, a meat carving station, and I can't remember what else.  There was just a great selection, w/ all the foods being high-quality and delicious.  This is a perfect place to start at, before heading to your seats.  

    The staff in the Stadium Club are also very nice and accomodating.  I hope to be back!

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  • 0

    I am the furthest thing from a sports fan but when my companion got all expense paid tickets to the white sox game including the stadium club, you can expect to see me waving a foam finger like a lunatic.  Now I can't say that the stadium club has the most upscale dining fare (perhaps the dining room does!) but it is a fun place to hang out and drink mixed drinks rather then beer out of plastic bottles.  We split an order of the italian bake (a hot dip that involved lots of cheese and italian sausage) and a massive plate of nachos.  It was all just the perfect amount of gooey cheesy grease.  Perhaps I could get used to be this kind of sports fan...

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  • 0

    First, admission to the Stadium Club at U.S. Cellular Field during Chicago White Sox home games requires membership, only available to full season ticket holders for $1,000 for the 2007 season.  However, one-game passes are frequently for sale at secondary markets such as ticket brokers or websites like StubHub, selling from a couple of bucks each to as much as $100 each for big games.  It's also available on non-game days for private parties, and it's apparently a popular destination for wedding receptions, believe it or not... oddly, I was not aware it  was a girl's dream growing up to have her reception at the ballpark?

    I have loved coming here before, during, or after a game for a while now.  I went on 2007 opening day, and it's largely the same as previous years.  There are essentially three parts  to the Stadium Club that are very different, a dining room downstairs and a bar upstairs with a main bar area and a recessed bar window seat area.

    Dining Room:

    Want to impress someone before or during a White Sox game?  Take them to the dining room at the Stadium Club.  It's a white tablecloth dining room on multiple tiers with a fantastic view of the field from the right-field corner.  The basic meal is a very good $29/person ($13 for children) all-you-can-eat buffet by Levy Restaurants that's comparable to a four-star hotel buffet, with drinks and desserts costing extra.  Opening day, the buffet had seared scallops (fantastic) and ahi tuna, duck confit, and carving stations with great roasted turkey and veal.  In the past, I've had very good roast beef and prime rib, and for 1:05pm Sunday games they have brunch including an omelet station.  Reservations are recommended in the dining room, but they usually have some open tables except for the really popular games.

    Bar Window Seats:

    This is the front section of the upstairs bar, along the glass facing the field.  It's the same food and service as the rest of the bar, but less crowded and with a great view.  Technically, reservations are required to sit here, but sometimes they're not that strict about this rule.  If you bring kids, this is probably the best place in the Stadium Club for them, fully isolated from the bar atmosphere with a view and they have a kid's meal for $6.  It may be worth noting that last year the entire Stadium Club become totally smoke free.

    Bar:

    The bar is essentially a typical sports bar, with much better food.  A scaled back version of the dining room buffet is available for $18/person although they only let you fill your plate once.  There's a sandwich station where they carve a phenomenal sandwich for you for $11, and a variety of other items on the menu.  There's not much of a view of the park from most of the bar, although there's an abundance of good televisions around just like the rest of the Stadium Club.

    Something really odd happened on opening day after the game, in that my friend and I realized that the 2005 World Series trophy was sitting behind us on a barstool!  We naturally posed for a couple of pictures with it before someone official-looking came by and took it away.  It's amazing who and what you can run into at the Stadium Club!

    In general, throughout the Stadium Club, service is great and the employees very attentive.  They handle the problem of waiting for your bill at the end as you're impatiently waiting to run to your game seats by asking you to sign once using a credit card (no cash!) before the end, adding an 18% gratuity plus 9.25% tax.  That way you have paid for everything in case you dash to your seats and don't have to deal with tipping unless you want to add more.  Also, there's a $5/person charge for the dining room or bar window area if you want to watch the game from there.

    It opens two hours before game-time, although for the dining room the buffet opens one hour before day games and Saturday 6:05pm games.  It tends to have last call at about an hour or so after each game, although after big games you may have to wait to get in.  Note there is a dress code, but it's pretty lax as most people are wearing all manner of White Sox attire and jeans, I believe the types of things they prohibit are cutoffs, torn clothes, and tank-tops.

    All-in-all, if you get a chance to go, you should, as it makes for a great experience.

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