Subway

No baby spinach, they do not take Subway coupons, they do not have the breakfast specials every other Subway I visit have, and the customer service ranges from good to  atrocious!!  This morning two employees came out from the back but it took several minutes for either to even look up at me.  And the guy who served us was totally disinterested the entire time. Also, the bathroom Is disgusting. There was a used condom in there one Mornin

In the Sunday coupon inserts to the Washington Post, there were Subway coupons.  I went to the above store and wanted to use the "free double meat on a 6" regular sub" coupon.  I was also going to order two foot-longs with double meat and cheese.  When I showed the coupon I was told "the management here does not accept coupons."  I said that in that case, I wouldn't be buying anything and left to go to the Subway down the street at the Twinbrook shopping center.  (What happened there is noted below and will be the subject of another review.)  I am GREATLY DISAPPOINTED at the apathetic and short-sighted response from the staff at that store (there was no "manager" there at the time, or so I was told.)   I was going to spend over $20, but because they would not honor a $1.25 coupon, I went elsewhere and will need to rethink ever going back.
When I tried to lodge a complaint online to Subway Customer Service, after returning home, I kept getting error messages indicating that their server had probably crashed - too many complaints?
Oh, and BTW, the folks at Twinbrook did the same thing to me, adding "if we were participating, we'd have a sign."  I understand the "participating locations" disclaimer, but do they understand that they lost a sale and a customer over about 35 cents worth of ingredients?  I told them that instead they should have a sign when they are NOT participating and again left a Subway store, and went to Best Deli at University Mall.

Love this subway. Food is fresh & restaurant is very clean. Friendly & efficient staff & oh so good diet coke.