SugarRimBar

Edit: The owner of SugarRim contacted me after I posted this review and gave me a partial refund ($50).  He indicated that he had recently experienced company growth and hired a few bad eggs.  Doesn't make up for it entirely, but it certainly helps.  Updated to 2 stars.

I made a very poor decision when I decided to go with Sugar Rim Bar as the service for my New Year's Eve event.  

I was planning a party of ~45 people on New Year's Eve, and sought quotes for a bartender.  Sugar Rim did have a reasonable rate for the evening.  However, the good things stopped there.

The bartender showed up more than 1 hour late.  This meant that I was not "a guest at my own party" as their motto portends, but rather made me the bartender at my own party for more than an hour.

The bartender that arrived literally did not know how to make a "whiskey sour."  Whiskey and sour mix right in front of her.  She had to look it up on her phone.  She did not know how to make a Tom Collins, Manhattan, or Whiskey Ginger.  She only knew how to make drinks that involved the names of the items in them.  What I am saying is she was most definitely not a real bartender.  I did not pay $250 for someone to pour drinks for 4 hours, I paid $250 for a bartender.

She did not come with a knife to cut lemons and limes ("we will come with all necessary tools").  She poured extremely strong drinks (from what I saw, roughly 3 shots per drink) to the point that my more sensitive guests could not drink them as they were drinking basically straight alcohol.

Sugar Rim offered to provide a customized drink menu and provided a sample.  I liked the sample they provided and asked for no changes to the drinks listed on the menu.  The bartender did not come with this menu.

After the event, the owner of the company contacted me and asked how my experience was and I told him all of the above information.  However, he did not apologize, offer a discount/refund, or even reply to my email explaining the situation.

In short, if you are looking to hire a bartender for your private event, I recommend you look elsewhere.