Wendy's

It's Wendy's...so you know what you're getting food wise for the most part. I don't review fast food places on their food, unless it's someplace local that isn't a huge chain that everyone should basically be familiar with.

Ergo, this review is based on my service at this location.
Which sucks.

Yep. It sucks. First of all, they always screw up my order. (Which I intentionally try not to make difficult). They almost always leave out dipping sauces requested. I guess they're trying to save money? WEll, because they're so worried abotu saving $.25 on my order they will no longer be receiving my money at all.

That and I almost always have to "pull forward and wait." Which I don't really mind doing because I get it, you get backed up and actually have to make the food. That said, nothing takes more than 1 minute to cook so I shouldn't be waiting 10 minutes.

And when I DO wait 10 minutes without a complaint, because you and your buddies are busy playing with the coke machine (Yes, I can see in those giant windows), I really just want you to say "Sorry for your wait." That's it. I'll be pleasant. I don't want to have to perform a class on Customer Service 101, and explain to you that you need to say "sorry" when you've made a customer wait for what is no longer fast food. I think that should be the generally accepted way to do business. You appologize for making people wait for something they don't generally wait for. Even if it "wasn't your fault." Argh.

That said the food is fine, it's Wendy's and tastes like Wendy's. I just think you should probably have basic customer service skills if you're going to be interfacing with people. I don't care if your job sucks and you would rather be home on Tuesday night at 10 pm, I would too, but I'm on my way home and require sustinance prior to nodding off to sleep...this is why I am here... so just give me my food in a PLEASANT MANNER and then I'll leave. That's all I ask.

I'm a sucker for gadgets, and I'm a sucker for flavored soda. This place has a doohicky that combines both of those obsessions, and as a result, it is the only fast food restaurant that I've ever recommended to people (aside from the Rock n' Roll McDonalds, when I was in grade school, and before they tore it down). The restaurant itself is your average Wendy's, which is pretty good. But the reason to come to THIS Wendy's is the new Coke machine they've got here. You start with your base drink (coke, sprite, barq's, fanta, water, etc) then choose the regular, diet, or zero option, then add a flavor. I'm in heaven. Orange Fanta Zero? Yep. Cherry Coke Zero? Yep. Vanilla Barq's? Oh yeah.

Even if you're not hungry, stop by just to marvel at this wonder of modern drink science.

Just had a chicken sandwich combo and a nugget combo which was for my wife. The bun on my sandwich was so stale you could tap on it and hear an audible thunk sound. The fries tasted like a piece of 100 year old shoe leather. The "sprite" I ordered was a brown mixture of which I cannot tell you what flavor. I ended up throwing out my drink and fries. My wife's meal, minus her fries, was fine although I wouldn't call the white ground up substance in the nuggets meat. I called up the restaurant to let them know that I had a substandard meal. The "manager" hardly spoke English, I hung up out of frustration. Scratch one more fast food place off the list.