Extremely rude employees. Waited for 10 minutes and still my order was wrong. I came back through the drive thru and waited another 10 minutes for them to correct my order. While I waited I ate half my fries. I gave them back the whole order including the fires. Â I asked for new fries with my corrected order and she told me I already ate my fries. No apology for the inconvenience, no hot fries. I asked for the old fries back, she couldn't do that either. I usually don't complain, I just don't go back. I don't pay for poor customer service. On a strip with at least 5 other fast food places, I don't have to. No longer a fan. Won't be back.
Review Source:White Castle is what it is. Â The original slider. Â I grew up on them as a kid and lust for tem because they are not available in New Englad, unless you get the frozen, or at a 7-11, which sadly I must confess to having done.
When in Jersey, people will have their own sugesstions as to which location has the best burgers. Â Lately, I will have to say it is the South Ave location, Â The burgers tasted really fresh and not as greasy as they do at other WC's. they were spot on.
Is it as good as the child hood memory ? Â Well is any thing ?
 This location hit the spot, until th next time I return to Jersey, land of my fore fathers.
I'm from Cali, so of course I wanted to try the White Castle burgers made famous by Harold & Kumar!
I was completely sober when I rolled up to the mic and ordered one 72¢ White Castle Cheeseburger... so I guess my experience was skewed since I wasn't blitzed out of my mind.
The verdict? Definitely not worth the hype and if I could go back in time to the days where I could just daydream about the wonderful burger, then I would. You'd be just as disappointed as I was. It's nothin' special, nothin' fresh, nothin' unique. Save yourselves Yelpees!
White Castle was the first fast-food restaurant in America, and has been operating since 1921. This location opened about a year ago, on the same block as a McDonald's, a Burger King, a KFC, a Wendy's, and a Dairy Queen. They really know how to play to the crowd in this neighborhood.
Like a lot of things in life, this product is not as good as one remembers it to be. It does have some unique qualities; It tends to cause animalistic cravings before, feelings of guilt during, and indigestion after eating it.
At this location, the buns are over-steamed and mushy. The onion rings are agreeably crunchy, but so greasy that they immediately induce heartburn on the way down your esophagus before even reaching your stomach.
If it is possible to rate White Castles, I would say that the one on Route 22 in Union is slightly better than this one in Plainfield. If you are in the area, check out the White Diamond diner in Clark for real, homemade sliders, as opposed to this mass-produced product.