You had one job.
Disappointed. Won't be back.
Walked in on a Monday evening 7pm. One other table had 2 customers, so it was not busy at all. I ordered miso soup, fried calamari and shrimp fried rice.
The fried calamari came: it was ok, a few rubbery pieces, good portion, good dipping sauce. The fried rice came: it was good but a little heavy on the black pepper and when i asked for a small side of teryiaki they brought me a house-made blend (meh, it was ok, i was trying to mask the heavy black pepper).
Then they brought me my check and I said politely "No soup tonight?". They offered no solution except to take it off the receipt... oh really? how kind. No 'oh my gosh we're so sorry we forgot. can we get you a dessert instead, or a coupon for next time.. etc".
I'm so disappointed because there were only 2 other people sitting down and eating. It was empty. There were 3 servers and a cook. They got it wrong. I wanted to find a really good sushi place in the north suburbs close to home. Just disappointed. The flavors were ok but I'm hurt and won't be back. I'll go to Grayslake or the place further west on Grand.
They had an opportunity and blew it. I just wonder where customer service has gone or if people care anymore.
Great lunch choice!
It's hard to go anywhere besides Tina's Bake Shop in this plaza, but when Tina was on vacation, we ended up at Aha, a great find!
Inventive rolls at typical prices for "creative" rolls. Unfortunately the lunch special only includes the more basic rolls, but I guess that's pretty typical.
Lunch special, had to try before committing to the 18 dollar roll dinner... Not sure, pretty average.
And after eating some pretty bad sushi not long after this, maybe it's not so bad  ;)
I just can't justify the price tag unless I'm getting a big roll, 8 pieces style packed with fresh fish....