Big Tony's Pizza

For our once-a-month pizza splurge, Big Tony's fits the bill just perfectly.  For all of you that think people in service professionals live to serve YOU, please get a job at Big Tony's and experience the magic for yourself.

Great, cheap pizza.  Also, if you have a problem with it, you could try cooking it for yourself.  Pizza is super easy to make and then you don't have to be bothered by the service.

THE ONLY REASON THIS EVEN HAS 1 STAR IS BECAUSE IT WON'T LET ME GIVE 0!! I have never eaten worse "Italian" food (if you can even call that garbage they're selling food) or been so DISRESPECTED in my entire life!
THIS IS MY TRUE LIFE HORROR STORY:
Last Saturday my boyfriend and I decided to order takeout for our movie night. We wanted to try somewhere new so we randomly picked Big Tony"s Pizza and hoped for the best. BIG MISTAKE! My boyfriend walked over there and ordered Chicken Parmesan for me, Mostaccioli with Sausage for himself and an order of fries. When he got back with the food and I opened my container, I had a Chicken Parmesan sandwich with fries instead. I was pretty annoyed so I called them and asked to speak with the manager so I could get the dinner we ordered. When the manager got on the phone he was extremely rude to me and instead of offering to fix the mistake like a normal person, he sarcastically said "I wasn't the one who wrote the ticket". I told him I didn't care who wrote it, I just wanted it fixed and his response to that was "Well what do you want me to do about it?". I told him I wanted them to make me the dinner we ordered and he tried arguing with me like it was our fault and that the girl wrote it as a sandwich because we ordered fries!!! They do offer fries as a side dish so the girl should have asked if she was confused! RIDICULOUS! He eventually said they'd make it and we could come back up there to pick it up (with a huge attitude!) By that point this guy had me so angry I told him I didn't think my boyfriend should have to walk all the way back over there and asked if they could just deliver it to the house instead. He took down my address and phone number, told me the driver would call me when they were at my house and to trade the containers of food when they got here. WE WAITED FOR 2 HOURS AND NOBODY SHOWED UP!!!!! I called them to find out what was going on and the manager said they tried calling me twice when they got to my house but my phone wasn't accepting any calls. ARE YOU KIDDING ME? MY PHONE WAS WORKING JUST FINE! I got really angry and asked him why the driver didn't bother to get out of the car and knock on my door and HE HUNG UP ON ME!!!!!! I've never heard of a delivery person who doesn't come to the door! Were they just going to have me walk out to their car and hand me my food through the car window!??? I know for a fact that nobody was ever at our house because we were watching out the window for them!!! My boyfriend called this jerk back to find out why the driver didn't knock on the door and if they ever made the order or drove it out here at all and the manager asked if we were calling him a liar!!! My boyfriend said yes and the guy hung up on him. IT'S AMAZING THIS PLACE IS EVEN OPEN!! Oh and BTW my boyfriend's dinner was DISGUSTING! The noodles were so over cooked and mushy that they fell apart and the slices of sausage that he paid extra for were like shoe leather!! My food had to be reheated because that jerk had me waiting with it by the door for 2 hours and to top it off, the "chicken" they used to make the sandwich with was the same nasty frozen chicken patties they serve in school lunches!! Not to mention it tasted freezer burned! SAVE YOURSELF THE MONEY AND AGGRAVATION!! THIS RESTAURANT IS TERRIBLE!!!!

Nice guys. Mediocre pizza. Very doughy, but good sauce.

Also, this is the second pizza place I've tried in Chicago that just keeps their slices in one of those heated glass cases. Please stop taking cues from 7-11 guys :/