Chili's Grill & Bar

We had a pretty solid/average experience here. Came in on a Friday night and there was a 35 minute wait. I don't know how long we were really waiting but it did not feel like 35 minutes.

Got a table, ordered some standard food (endless tostado chips, burger, veggie burger, chicken sandwich between the three of us). Everyone enjoyed their meals but the staff could just not get my order right.

The first error was that I was brought a regular burger instead of the black bean/veggie burger. However, the waitress was very nice and she actually surveyed the burger and realized it was wrong before handing it to me. I thought that was an A+ move on the waitress's part. Any vegetarian out there can probably attest to the high number of times this occurs in comparison to the low number of times someone independently attempts to fix the situation for you.

Anyway, everyone was really pleasant and the manager came to our table with the new veggie burger. The second error came with the second veggie burger which was served with the wrong cheese. He asked if it was correct; I told him it was made wrong again and he offered to fix it again. At this point it wasn't worth it for such a small detail so I just ate the veggie burger as-is. They wound up taking the order off of the bill, which I thought was definitely fair and a nice gesture.

All in all, a truly average dining experience. However, it's important to note that I was very pleased with the way they handled my meal issues!

Something for everyone on the menu and they always have new things to try.  

The staff here is always very nice and outgoing.  So while it's standard fare, the pricing is fair and if you are pleasant to the staff, they will treat you well.  

Makes for a nice dinner out.

I dislike Chili's very much. It is easy to get to and has great parking but the food is not good. I always get sick when I eat there.
The service is sometimes good and sometimes not.
It is ok but I don't think the next time I go to Bloomington that I will be stopping by.