I totally don't recommend. Horrible service and food. I am usually a Chilis lover, but this particular Chicago restaurant is the worst one.
Tried a couple of days. Served by a horrible lady; she was so rude (I mean it). She was do rude that I even forgot her name.. The food was equally bad. The experience has changed my view about Chillies... Very shameful..
When you're a poor grad student living downtown and you're wondering where to eat that won't break the bank, ta da! Yeah it's a chain, but the service here is great, and even though the food isn't going to be the most spectacular, it's cheap and better than anything I make at home.
I go for the combo and get Salmon and Steak for 17.99. Gives me plenty of protein! And I always have to get their chips and salsa, it's just so good. My friend says he loves their strawberry lemonade too.
For being a chain restaurant, this place is super unorganized. I called to see if we could make a reservation and was told by Fawn that they only accepted them for larger parties but they have a call ahead list that we could put our name on. This list is a joke. You call them to "let them know you're coming in" and then you have to "check in" and still continue to wait. What's the point? Anyways- that's not Fawns fault. However, I talked to her, said put is on the list, etc. and we would be down to check in. Literally, we walked out the door and into theirs: 6 minutes had passed. Climb though the crowds of people to get to the host stand and the hostess tells us we are not on the list and it had gone from a 45 min wait (which Fawn had quoted us) to 1 hr. We were also told by Dustin, the manager, that since we were not on the "call ahead list" we must not have actually called ahead. Are you kidding me? You're right sir, Fawn is such a common name I just decided to say that's who I talked to when I called. So Dustin asks when we called and I told him 7 min ago. He still doubts I called and calls back to Fawn on his headset. She tells him she didn't speak to me. So now there's a lie involved and I get very upset. Take responsibility for your mistake ma'am.  I shouldn't have to argue that indeed I DID call or show him my call log with Chili's phone number at the top of the list. To say the least, the manager didn't care. He also tried to tell us "well, this is downtown Chicago, you're going to have to wait anywhere you go on a Saturday night" like we are tourist or something. We had already PREVIOUSLY told him and both hostess that WE LIVE IN THE BUILDING. We know the area well. We know we'd have to wait anywhere- that wasn't the problem. To top it off, while my fiancé is talking to him, a younger hostess is trying to tell me that it's such a busy night blah blah blah and also trying to explain to me how a wait list works. I politely tell her to save her breath. I have worked in the restaurant industry many years and all she was doing is giving excuses because their employee didn't put our name on a list like she was supposed to.
We don't mind Chili's. It's fair priced and convenient for us. We do mind be told by an employee that we are being put on a list and then that person not doing their job to do it. In the end- yes Chili's, you were busy, with tourists. Come January when those tourists have come and gone, 4 of your local customers will not be coming back either.
OK, OK it's a chain! Â But one of the best bargains downtown and an always reliable place for cheap drinks without being a dive!
I've been going to this place for years because I do actually love their frozen margaritas especially in the summer time. Â I've lived through lots of management "experiments" . . . All day happy hour for a few years, and then no happy hour at all, and now we're back to the all day happy hour except on the weekends! Â Whatever. Â They have ramped up the menu and two can have a decent meal and drinks for under $30. Â Â I love their chips and besides Chevy's in Schaumburg, I haven't found any restaurants that do them as well. Â These are the light, crispy, hot and well salted ones, not the thick greasy ones you get, even in authentic Mexican restaurants. Â Besides the great salsa they have added excellent guacamole, very spicy with corn -- beats the hell out of Chipotle (ugh!). Â But the entress are good, too, steak and potatoes, fajitas, don't really care for the burgers, variety of chicken and fish dishes are all good. Â
Another experiment is the pay at the table card swiper . . . sometimes they work, sometimes they don't. Â Sigh . . .
However, I've known all of the bartenders here over the years, great crews and they know most of the locals and their favorite beverages. Â jGreat place to hang out in the neighborhood, many service workers pop in and a variety of conventioneers and tourists.
I'm not a huge Chili's fan, but I do like the layout of this location. Â Some girlfirends and i stopped here before heading out for the night for some drinks and appetizers. We sat at the bar and the service was grreat. The bartender (Brad?) did a great job tending to all the patrons and filling orders quickly! Â My girlfriends enjoyed their food and drinks (my water was pretty tastey!), so the food must be pretty OK!
Review Source:What can I say it's Chili's. You go because you get consistently good food and a sit down experience and you get to say 'yeah, I went out' -you know what I mean? I have been here numerous  times and on this visit decided on the margarita chicken with black beans and rice. It was good, not spectacular but good. I also had a brownie sundae because I had a free coupon for one. It was good as well. The service was fine and the food/price ratio is fair.
Review Source:A desperate time called for a desperate measure...going to Chili's.
1) if you have a Four Square app, check in and get free chips & salsa. Chips are thin and crisp - like it. Salsa is ok: watery and needs more heat.
2) the 2 for $20 can't be beat! You also get an app. We got the onion straws w/ jalapenos for the app. Good but VERY VERY salty. I got a 6 oz. sirloin which was overcooked. Our waiter Steve waited for me to cut into it to make sure it was cooked correctly. It wasn't but I was starving. Came with loaded mashed and broccoli - good enough.
3) Best part was the 5-star service from our waiter Steve. VERY polite, professional and knowledgeable. He should be the trainer, manager, or work at a 5-star restaurant!
Who doesn't love Chili's?!
I love the $20 dinner for two (not all for myself, thank you very much)... and the Quesadilla Explosion salad rocks it.
I had my first visit to this location recently, and the only reason for 4 stars instead of 5 is that the service was pretty slow and I wasn't particularly a fan of the 1990s Boyz-II-Men and other music that was obviously being played from someone's iPod, because the servers seemed to enjoy it a little too much for it to be piped in. How about you stop dancing the Motownphilly and bring me my drinks?
(Yes, u r reading a review for Chili's).
I'm giving them 4 stars for being nice and not kicking me out even tho I poured myself a beer refill from the tap when the bartender was turned around. He caught me then said "not cool man". Haha. Sorry. :( I felt kinda like a jackass afterwards but not for long bc I was inured (yes, inured) with plenty of Jamison coursing thru my veins. We spent a good deal on drinks there already and I only got a half refill in, so not too egregious. Like i says, nice bartender. That is the end of my story.
I see you, Chili's.
The game done changed. Sure, the tv screens that let you pay your bill are still on the table but you can call Chili's Sister Act 2 because they're back in the habit again...the habit of serving delicious food at affordable prices.
Big ups to our server Anthony for putting up with our nonsense for three hours on a Tuesday. Anthony, we couldn't have done this without you.
Also, for those of you wondering, the options available on the triple dipper now include three different types of sliders. Take that, Bennigan's.
Yeah, alright, I enjoy big chain restaurants sometimes. However, this Chili's is just okay. I've been up and down with them; sometimes the services is great and other times it's just so terrible. A few times, the wait for food has been so long they had to apologize and bring chips/salsa etc which I'm not exactly that fond of here because they're just not that good.
I don't know, it's hard to explain... I like Chili's, but there's something about this location that just doesn't do it for me. It's different than others. Just not quite up to par. Like I said, it's just okay.
why do i always think i like chili's every few years? I get dragged in because the chips & salsa are always amazing, even the queso (please don't tell me what's in it).
The initial happiness is always followed up by a mediocre entree and i always feel sick when i leave.
damn that queso.
I was so excited to find this in Chicago and close to cool spots like theater. You see it was my favorite restaurant in college.
It's a chain but always consistent in food quality and service.
The menu offers pastas, grilled burgers, ribs, and Mexican food (Sotto voice- "Heh, Spaghetti Western.").
Some things I've ordered and liked:
The Presidente Marg
Chips and Salsa
The chips are, admittedly, greasy. After eatting them my hands are so slippery... cuttlery and menus I touch slide between my fingers to the floor. Oy. The chips are also kinda thin and flaky, making it hard to hold thicker dips. Like...
The Guacomole with fire roasted corn and veggies
Good.
The Chicken Fajitas
Very good. They're served with grilled onions, grilled peppers, sides of grated cheese, chopped tomatoes, sour cream, guacomole, lettuce. This is not at all authentic. From what I heard. But if you could hear the expression on my face, you'd realize this is a chain and not meant to be authentic. And btw it's ok to like unconventional things. You aren't the boss of me.
A-hem. Getting back to the chicken. The chicken filet entrees and sandwiches are fantastic. Moist and without gristle.
The desserts are distinctly good too.
They now have touch screens at your table to support your already good service. You can order, play memory games (like Guess Who? But with ads or pics), and even pay. It's a marriage of the ones at Chicago Cut Steakhouse and the Apple Store. I think we were let down we couldn't actually watch tv or go online with it.
I know it looks weird to give this 5 stars when my last review was 5 stars for a restaurant that checks exceed your monthly rent/mortgage. A treats a treat, accept them. And..... Variety is the spice of life. Put that in a fajita and eat it!
so I totally love this Chilis... I usually hit it up with a couple of friends in an afternoon and get the $3.50 margarita special and people watch. The layout and look is pretty standard but what I like is the windows that overlook State street.
My faves here are the avacado burger, and of course the 2 for $20. This girl doesnt pass up a deal, thats for sure.
Yes, I live in a city with 1,001 amazing choices for lunch, but sometimes this girl wants to go to a chain. Sue me. This Chili's is no different than any other location.... meh service, meh food. I don't come here often, but when I do, I go for the lunch soup-salad-chips special. However, this time I made the mistake at looking up the nutritional info, and DAMN Chili's! HOW do you get so much bad stuff inside a bowl of soup!? How!?
My Green Chili Chicken soup was lukewarm when it arrived, my friend's salad came sans-avocado even though she asked for it, and the waiter was nice, though rarely anywhere to be found.
I assume Chili's is trying to replace waiters with those insanely stupid tabletop machines... so perhaps they're under-staffing on purpose?
Well if you have friends that are addicted to salt and fat which Chili's are the masters of, this one right here is perhaps your best bet when walking around in downtown Chicago. Â Just be sure to drink tons and tons of water! Â
And afterwards you can saunter in to Berry Chill next door. Â Great location for people watching and hanging around at night.
I want my 200th review to be Moto, so I'm writing this to kill review #199. I've been here and - shock - it lives up to the typical Chili's experience. Absolutely nothing different or interesting than any other Chili's chain in the world.
Also shocking is the fact that this Chili's comes up as a sponsored search result when searching for Moto. That makes me laugh.
With a coworker in town, I wanted to treat her to a good Chicago dinner. Â But co-worker groupthink kicked in and we went from tasty pho in Argyle to deciding between Cheesecake Factory and Chilis. (Sad, I know. Â Who do I work with? Animals.) Â Chilis won, but we were all losers in the end.
I've been here in the past, when they touted a ridiculous deal of $3 margaritas, all day, every day. Â It was seriously called "Happy Hour, Every Hour." Â We'd come in all the time and get buzzed off a handful of margaritas, which was great for the wallet but horrible for the liver.
No longer in effect, the new deal is 1 app, 2 courses, 1 dessert, $20. Â Before you ruin your nostalgic memories for Chilis like we all did, I warn you to avoid this deal, or at least have the self-restraint to take some of your meal home with you. Â Everyone regretted having ordered and eaten soooo much food, I don't think any of us are going back anytime soon. Â
I have to say, our server Ana was great and was helpful with the tips (aka don't waste two appetizers worth of bottomless chips when she'll keep bringing them out anyway). Â Our food was well-prepared and promptly served. Just nothing to rave about.
I clearly shouldn't have gone the evening before a cholesterol test. Â If you hear sirens, it's just Blue Cross sending a preemptive ambulance for my soon-to-be lifeless body.
Coming from the suburbs Chili's hold memories of early 90's family meals, much more anticipated than ones at home.
As a city-dwelling adult, I occasionally have cravings for... southwestern eggrolls, awesome blossoms, and the black bean burger. Â I work near-by, so recently I called to see if I could order the burger ahead so that I could have it during my short lunch break while I watched the game. This was, I was kindly assured, no problem. Â However, when I arrived to eat, I was chided for my order. Â They DO NOT take orders over the phone to be eaten in-restaurant. Â I guess I could understand... but they were dead, and I assured the staff that I was planning on tipping well at the bar. Whatever.
Aside from that incident, my burger sucked. Â It turns out that my taste buds have changed since my suburban life. Â The bartender was polite enough, on a positive note.
Meh, if you didn't want the business of lunchers working near-by than you should have said so on the phone. It would have saved me and my wallet from your bland burger.
Had such a terrible experience here a few months ago that I'm still not recovered from that incident to go back in here --
The bf was wearing a brand new suit and at an after-work dinner here, got chewing gum on it from their chair!
There was no apology - the server told us that they can't control what their customers do. Well, can you clean your chairs!? And at least have the courtesy to say "Sorry"!?
Anyways, not much for vegetarians here anyway besides the veggie burger, which I'm just not a fan of...
Skillet queso is the standard under a heat lamp goodness and tastes the same everywhere you go across America. Â But still I crave it occasionally. Â
Me thinks their beer taps a dirty. Â 2 beers shouldn't put myself and Val out for the entire next day....you people have had drinks with us - come on, you know! Â
Clean em up!
The servers are very neglectful of their tables. Â I see lots of texting instead of serving. Â And then when you're done eating they stand next to your table after you've paid the bill and glare you down until you feel too uncomfortable to have a conversation and leave.
Yikes.
But god I love skillet queso.
I could care less about their food. Â Yes, it's an added bonus to eat chips and salsa, because they are awesome, but what is even more awesome are their MARGARITAS. Â I crave, desire, NEED these margaritas.
The greatest thing? Â They are the same at every Chili's! Â I get them frozen (not premium) with salt. Â They come out of a machine that I would like to install anywhere in my house, only if I could have their batch recipe. Â
I was so excited when they built this location several years ago, as the only way to get these delicious treats was to go to Skokie or fly out of O'Hare. Â They also validate your parking in the garage next door on Ontario. Â $13 for 3 hours or less - a rip, but better than $24!!!
**EDIT: Â On Monday's, they are $2.99 (reg: Â $4.99)**
Yuck yuck yuck. I ordered broccoli cheese soup and a side caesar salad. The salad was average, basically what I'd expect from a chain like Chili's.
The SOUP on the other hand was so gross. So gross in fact that I am wasting 5 minutes of my Sunday evening just to tell all potential Chili's customers just how gross their broccoli cheddar soup is. It's basically melted cheddar cheese (looks like velveeta) with a few flourettes of broccoli. You're basically eating cheese for soup. It was even orange! Just thinking about it makes me want to vomit in my mouth.
Don't go here anyway because it's Chili's and it's yucky chain food but if you do go here, definitely do NOT order the broccoli cheddar soup if you know what's good for you. It's like a heart attack in a bowl. So gross.
I completely understand that its Chili's but this was the second time that I've been to one. The first time I just stopped by to have a few drinks. This time my friend picked the place so we were all down for it.
Our waiter was a bit irritated with the fact that he had to work today...lol. He got kinda upset cuz we still needed a few minutes to decide. As I read the menu heres what I noticed...Chili's is not vegetarian friendly!!!! There was one thing on the menu that didn't have meat and that was that Black Bean burger so I ordered that.
Took a bit to get our food so I ordered a drink. It was called the Jamaican something...can't remember but it was sooooo YUMMY!!!! It was green...hehehe. My burger was...ok. My friend let me try her mashed potatoes and they were SLAMMIN!!!!! FABULOUS!!!! My burger was a little on the flavorless side. Meh.
For dessert all four of us decided to share the Chocolate Molten Cake. It was chocolate cake filled with hot chocolate syrup and a big scoop of vanilla ice cream and more syrup. IT WAS ORGASMICALLY GOOD!!! We all enjoyed the great dessert.
So from now on I will only go to Chili's for drinks and dessert...minus the food. Seriously though...thats all I need, right? Alcohol and dessert. YAY!!!!
Okay.....it's a Chili's I know. Please excuse me though. The service is hit and miss that is for sure. Sometimes you are waited on with a lot of attentiveness and other times are left to be desired. The drink specials are amazing and they have fajita rita monday, which is really cool.
The atmosphere is always almost locals or business travelers which is also appealing to me because...what tourist would go to Chilis???
I actually feel embarrassed to 1) be reviewing a Chili's and 2) be giving them a good review. Â But, I have to say, I've been to this Chili's a couple times and I kinda keep wanting to go back.
The reason? Ridiculously good drink specials. Â I loaded up on margaritas (I'm not kidding...I'm still a little loaded) for $12. Â Okay, so it's a Monday night and that might suggest I have other problems, but still...$12. Â SERIOUSLY. Â The service has always been good and it just makes for a really fun time that is beyond convenient.
I'm not a fan of chains. Â Since moving out of the suburbs and into Rogers Park I've come to appreciate ethnic food and small storefronts that look half-abandoned. Â But this Chili's is proving to me that sometimes, when the price and location are right, chains can deliver a great evening.
All hail Chili's...at least until I sober up.
Yes, I was desperate....
It was a Saturday night and we had some time to kill before our movie started and we just wanted dessert. Quartino was packed, Grand Lux was slammed. We barely squeezed our way into the bar area at Chili's.
1 Chocolate Paradise Pie, 1 chocolate milk shake, 1 mango ice tea, and a scotch on the rocks.
Chocolate Paradise Pie - the ice cream on top was tasty. The paradise pie was kinda dry, but then overly sweet. I wish I were eating beignets at Grand Lux instead. :(
Chocolate milk shake - chocolately, but too sweet.
Oh well, it was cheap and satisfied a sweet tooth. I've been here once for a cheap dinner deal and for the money it was decent.
Well it's nothing special, but it gets the job done, and it's cheap.
Wow. Â Their combo is a great deal! Â I got a Classic Sirloin and the Spicy Lime & Garlic Shrimp with mashed potatoes and steamed veggies, and my husband got a full rack of their baby back ribs.
The steak was grilled to perfection and was the juiciest, most succulent cut of meat I've had in AGES. Â The shrimp were perfectly seasoned and cooked just right--they came right out of the shell-tails! Â The potatoes were tasty and the veggies were what I -really- wanted (I have really weird cravings at times). Â My hubby's ribs were the best he's had in a long time, according to him, and the prices weren't all that bad. Â It was about $15/plate plus $2 for bottomless sodas.
Our waiter made sure we never ran out of soda and was pretty personable. Â He got a hefty tip.
All in all, tasty, a good value, and if you want a steak reasonably priced, check em out!
OK Chili's isn't all that exciting I know... though I like it once in awhile... it's like fulfilling some childhood memory for me...
and come on... $3 beer and margarita happy hour every day, all day? Â weeeeeeeeeeee
while *they* don't deliver you can order their food to be delivered through CEO deliveries.
$3.00 happy hour margaritas
$3.50 happy hour strawberry margaritas
So- a bunch of us were supposed to meet up before the Quartino's event. We had agreed on 4:30, but, trains, cabs, and people were all running late.  I made it a bit before 5, and was the first to arrive.  The host (or I am pretty sure shift manager) who was going off work was awesome.  I spent a good 10 minutes sippin  my strawberry rita and talking to him.  That helped to pass the time, and was an incredibly friendly thing to do.
Waitress kept up with our orders... staff accommodated well. Â We went from one person sitting at a 6 person table to about 15 of us in approximately 20 minutes. Â They were great about suggesting a table that would fit us all, but, we were into getting our predrinks on and did not move.
Good pre preparty stop...and for all of you mathematicians- my drink bill was 14 without tax- Â good bargain!!
Chili's is AWESOME!
And here's why...
It's a great place to relax and have a variety of food options. I am a huge fan of the queso dip appetizer and many of the sandwiches.
For all of you LP/Lakeview people its an easy ride on the 36 bus southbound. It drops you off right outside the door.
Here's the kicker: They have HAPPY HOUR specials that last ALL day and include $2-3 BIG drafts and margaritas!! A great place for friends after work or random weekend afternoons.
Service is hit or miss and parking can be impossible. But overall, a FUN place!!
I used to work at a Chili's (along with nearly every other chain restaurant known to man) and I became addicted to the enchilada soup and chips and salsa with ranch. YUM! Â And a filling lunch for only $4. So depsite the fact that the service nearly always sucks, I still drag my husband there on a regular basis. Â Unfortunately this last time, upon my second bite of chicken soup, I was nearly choked by a disgusting chicken bone. Sick. The waitress, when she finally returned, offered a new bowl, but I declined and she took it off the bill.
Granted, I've eaten well over a hundred bowls of soup at various Chili's around the country without incident. But the image of that nasty little bone will stay with me, tainting any future soup enjoyment. There is nothing else on the menu I really like, so no more Chili's for me.
This is my all-time favorite chain! It's sad, i know, but i constantly have a craving for all things Chilis. The cajun pasta, tacos, and burgers are so great.
If you're in the Streeterville area and need a cheap drink, i honestly suggest Chilis. They have $3 large domestic drafts, $3 margaritas, and $4 house wine.
It's not classy, or unique, but it's cheap and filling.
My boyfriend and I come here sometimes when we can't think of anywhere else to eat = ) Â
Chili's is nothing great and usually I get a burger or something. Â One time we got ribs but it wasn't that good. Â I hate the fries, it's super salty. Â
It's a good place to go if you're looking for a chain restaurant!
Okay, you caught me. Â I love Chili's. Â This Chili's does pretty well as far as service goes. Â I never have to sit with an empty soda glass for more than a minute. Â It tends to get really crowded and I can not even imagine sitting and waiting for a table at Chili's when there are about 50 spectacular restaurants within walking distance.
But, alas, the awesome blossom calls to me.
I think when I tell people I went to Chili's for dinner if they ask what I did for the weekend they think I am using some dry humor thing on them. Â Sadly, I kid them not. Â
I think Chili's may put the same crack in their "secret sauce" that Starbuck's puts in their coffees. Â That is the only reason I can figure why we keep going back.
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