Authentic, delicious Chinese cuisine. It's a shame that it can't be enjoyed, because orders aren't recorded with much care and the employees don't posses adequate communication skills. Is a vegetarian's request to exchange of a noodle dish full of pork for the same, sans pork, too much to ask? And even if such an appeal was too bold of the customer, a polite refusal, not the beginning of an argument, would be much appreciated. In clear English, mind.
My family and I have been faithful Dragon Inn customers for quite some time, ordering take-out at least once a week. But we've reached the last straw, and while we will yearn for their delicious fried rice, we will not miss their... ah, customer service.