Ed Debevic's Short Order Deluxe

If I could give no stars, I would. My husband and I took our 9 year old son because we thought it would be fun for him to experience something new and silly. I understand the staff is rude on purpose, it's part of the show. However, the service was absolutely horrendous! Our waitress took about 15 minutes to make it to our table. We ordered a bacon cheeseburger, Chinese salad, and two shakes. The burger and shakes came out first. Then I saw my salad waiting at the counter for 15 minutes. Our waitress completely forgot about us. I decided to go to the counter and ask another server if I could have my salad. The runner grabbed it, brought it to me and apologized. Besides the service being awful, the food was mediocre. My son and husband love burgers and they both agreed that a Whopper from BK would have been a better meal. The shakes were ok, kind of too sweet. The Chinese salad was drowning in dressing while the chicken was overcooked and dry. I couldn't wait to leave. Needless to say, we will never return.

Our recent visit was a real disappointment.  The rudeness of the waiters is cute if the service is up to par.  Our recent experience was mediocre food and poor service, despite the restaurant being mostly empty on a cold weeknight.

The menu is standard Americana fare of burgers and fries.  However, you won't experience the burger of your life at Ed's.  Some of the fries orders were okay, but they are clearly frozen skinny fries - nothing special. Some were served shimmering in oil.

Add to that, the waiter forgot to punch in my order (turkey burger).  Then, he recognized the mistake and I waited close to 15 minutes for the burger (there were only 3 tables to wait on in the entire restaurant) - which was delivered with fries when I had ordered onion rings.  Okay, at this point, I'd expect the rude routine to stop and to turn up the service more than a notch.  Sure, the order was comped, but not so much in the way of an apology, may I offer dessert.....etc.

The pizza order of one of our guests was, again, frozen, bland pizza.  Okay, it's not a pizza joint, but still.

Bad food. Lousy service. Surprised that they are still in business.  I guess the visitor $s go a long way.  There are many better choices for burgers and fries in the city.

RUDE, RUDE, RUDE! That's the only way to describe this place! But that's what made my dining experience here so fun! Customer service is very important to me so I felt conflicted about how badly diners were treated here. Yet, I kinda liked it! It went with the overall theme of the restaurant. Waiters were intentionally ill-mannered towards diners and that's part of their show.

Their menu consisted of things like hamburgers, chicken fingers, ribs, pot roast, quesadillas, hot dogs, chili, soups, and a variety of sandwiches. Prices were very reasonable. Most entrees were only around $10. I just got a burger and fries which were very good. For dessert, we got the world's smallest sundae. Seriously, the cup only contained about an ounce's worth of ice cream. The cool part was we got to keep the glass cups that contained the restaurant's logo!

From what I understand, they don't take reservations. But I was with a very large group so they had tables set aside for us. The entrees were cooked pretty fast so keep that in mind if you are debating on getting an appetizer. While we were waiting for our food, the waiters started dancing on counter tops. One of them got on top of our table and started dancing! That was definitely a new experience for me. I thought strip clubs were the only places where you can watch a girl dance on the table.

I really liked this restaurant. It was something different and if I'm ever back in Chicago, I would make a special trip back here!

"If you like what you're eatin', order more. If you don't - there's the door." - Ed