Islamorada Fish Company

My family and I have been here twice, both times after seeing Santa at Bass Pro Shop. I think I remember last year being good, but yesterday was a complete fail all around.

The service stunk. The waitress was nice enough, but being nice isn't all that is required to be a good waitress. Drinks took 10 minutes to come out. We never got any bread until we asked for it where every other table had it out, then it ended up coming out at the same time as dinner.

The country fried ribeye was not special at all. The meat was fatty. The mashed potatoes were fine and the gravy was ok. My wife had the fish and chips, which had a lot of extra grizzle on it.

I thought the Mac and Cheese that my daughters had came out less warm than it should have. They didn't complain, but I wasn't impressed. The cheese even looked gloppy.  It was Kraft Mac and Cheese.  Pretty difficult to screw up.  Oh, and she never provided any drink refills.

The ONLY thing the waitress did quickly was bring us the check and run my credit card. I really don't remember it being crappy last year otherwise I would have resisted going back, especially when there is a Red Robin right across the parking lot, which my girls love going to.

As far as price is concerned I didn't think it was really any pricier than what we would have expected to pay. Maybe a LITTLE, but not what I would consider out of line.  The ONLY reason I am giving this place two stars is because I thought we had a good experience last time we were there, otherwise I wouldn't have gone back.  We won't be making that mistake again.  Lots of other restaurants in the very immediate vicinity since it is in the middle of the Northfield Shopping Center.  Visit one of them instead.

UPDATE 12/12/2012: I looked at my credit card statement today and noticed that the waitress decided to take it upon herself to leave a larger tip than what I had allocated on the bill.  As a result, I am now modifying my rating down to 1-star.  Theft is not an acceptable quality in an eating establishment.  I will note that they did resolve the situation, but it never should have happened to begin with.

Yeah the fish tank was cool. The service was horrible and the food was for the price was not so good.  Don't bring appetizers without a plate.  No salt and pepper.  I would not go back. The hostess didn't want to seat us outside at a quiet table because it was not in the servers area, and she would have to walk another 10 feet. YUK. Save your money.

I was hesitant to eat here, but the server was so amazingly friendly and helpful (wish I could remember his name).  He went out of his way to make sure I had everything I needed.  My fish and chips were delivered so quickly that I wasn't quite ready for it when it arrived.  The serving was very generous and the fish had a yummy and crispy, yet thin crust.  He even suggested places for me to visit at my next destination!

I look forward to eating there again when I run across one again.