Lucky Strike

Never again...

First visit (a Saturday night):
-- Our lane kept messing up due to computer glitches. It took 3 hours to bowl one game after an hour of waiting for a lane. We kept hailing staff, but found out that many of them were "managers". One such manager informed us that each person could only bowl twice per turn. It seemed difficult to get the message across that we knew how to bowl and that the scoring system was messing up our lane.
-- Paid about $8 for guacamole that wasn't nearly enough to justify the price.
-- The women's bathroom was an explosion and it wasn't cleaned once while we were at the place.
-- Luckily, I found a coupon for shoe rental that covered multiple people, but the cost for 1 bowling game was over $10 per person.

The 2-times-per-turn manager gave us $200-valued certificate for a 8 people and 2 hours of bowling (with food included) to come back within a month as amends. I didn't really want to come back. I just wanted a refund for the terrible gaming experience. We accepted the certificate anyway, as that was the right thing to do.

Second visit (a Sunday afternoon):
-- We were assigned a lane next to the largest and loudest children's party I've ever seen at a bowling alley. As such, all the low-weight balls were taken.
-- We were given a hot plate of mac n' cheese heart-shaped fried appetizers with a marinara sauce. Friends did not like that dish. We were given a bowl of salsa, which was a paltry size for our party of 6 people.
-- Drink orders were mixed up with no explanation of type. For example, alcoholic drinks were brought in same glasses as water, so it was difficult to distinguish for the non-alcohol drinkers. We were given a rum and sprite instead of the ordered rum and coke.
-- Bathroom still a disaster.
-- Unable to finish the second game of bowling, as the system abruptly froze stating that our time limit was up and that we could consult them about starting it again. We elected to pass on that option.

This is upscale bowling? I don't think so. Everything is outrageously overpriced and low quality.

Overpriced? Yes. Snobby teenagers with apathetic attitudes running the place? Yes.  A decent place to bowl? Yes, if you're desperate. Managers: Please inform your apathetic tween workers that although they would rather be discussing Channing Tatum's ridiculous abs (OMG!), delivering satisfactory customer service is their job. We didn't really appreciate the attitude and sneers that we received on Saturday from the two girls working the front. Fortunately, my teenage nephew was with us, so I had to bite my tongue and display a fake smile. Yes, we know it sucks that you have to give people ugly bowling shoes for 4 hours a day. I'm sorry honey, but you gotta start somewhere!!!

I came here with a group of friends a while,back and it was a blast. Do make reservations ahead of time and do be prepared to spend a little money. This is a classier bowling alley that does have a dress code to follow. Basically, no hats, no holey jeans, etc. If you go, it is much more cost efficient to go in a bigger group than to go alone. It is nice because you do have a personal waitress that comes around to your lanes for drinks and food. The food and drinks were priced just right. Each lane as a table and long couches to sit at which makes it very welcoming. But, it did make it hard to talk amongst one another and to get up when it was your turn to bowl. Overall, it was a great experience and I'd go back again.