The first time i ordered from this place was via the Eat 24 app for the ipad, needless to say the delivery took a very long to reach me. I was almost late to attend the Iron man on Imax, I was livid with their turtles pace delivery. Tadaaa! after an hour and a half they finally arrived and I swore I would never order from here again but once I took a bite of my burrito I was totally sold on the freshness and flavor I experienced. Had it not been for the slow delivery times we have experienced I would rate them a litte higher.
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NEVER AGAIN. If I could give negative stars I would. Found this place on the eat 24 app. Called them to verify what ingredients they add in a burrito. Was told: fresh cheese, pico de gallo, sour cream, choice of
Beans and protein. Ok. So I place the order through the app for a burrito and guacamole. About 45-50 mins later I get a call "your foods outside" I say ok I'll buzz you in. 3 mins later I finally walk down and the delivery girl is JUST getting out of the car, hands me the food says sorry and leaves. Ok. I open it, immediately notice guac is missing. Call restaurant "oh sorry I forgot to put it in" hang up. Open the burrito...first bite immediately realize it is 95% rice (supposed to be cilantro lime rice but it is straight up super starchy sticky white rice) the few pieces of "grilled" chicken are all rubbery pieces of dark meat, I could  taste that the beans were straight from a can and the tomatoes were mushy. In no way was there pico de gallo. No sour cream. And the cheese? I ended up just unwrapping the burrito and noticed that the "cheese" was just some sort of cheese sauce. Not shredded or anything like that legit cheese sauce from a jar. I will never order from here again! The ONLY reason I won't chalk this up as a total loss is because the eat24 staff immediately refunded the money for the missing item and let me adjust the tip amount. Disgusting!!!
The food is alright but, not worth the 2 hour wait! I had the vegetarian nachos, which weren't anything special & my husband had the Philly cheese steal which they put on a burger bun with American cheese. The delivery person went to the wrong apartment & called to tell us to come downstairs. Needless to say, we will NOT be ordering this mediocre food again.
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