Panera Bread

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  Absolutely terrible catering service from this location! Do NOT recommend!
  
  I'm a Panera fan in general. So I decided to use them to cater a lunch meeting. I'm not from Anderson so I placed the order on the phone before coming into town. Everything was set with free delivery because order was over $150
  
  The morning of I called to add coffee to the order and they said it'd delay the food order. So I simply asked to treat the coffee as a separate order and pick up it up right before the noon meeting. I asked to still have the food delivered at 11:15am. The manager even told me she'd tell the driver to was on time.
  
  11:15 came and went, 11:30 and still no delivery as promised so I called them. I had people showing up for my lunch meeting and no food! Ends up Panera decided to keep the food there until we came for the coffee and pawned it off on us to bring it instead. This made the food 15 minutes late to the meeting. We had to set up the food while everyone stood there waiting on us. I made us look unprepared when it was completely Panera's fault!
  
  I called them and talked to the manager who took the order. She basically blamed it on me and said she thought we were picking everything up which was a total lie. She knew exactly what happened and took zero responsibility. When I asked them to compensate me in some way because they made us look bad she only offered 10% off my next order. NO THANKS! You aren't getting my business again!

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  Posted on 03.26.11 Kristen L.

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  I love this place with one exception: the system for ordering.  The person takes your order and then proceeds to fill your order if you order a bakery product or certain kind of drink.  This is highly annoying to the other people in line as it happens with every single customer and is very time consuming.  Should be a more efficient way to more the customers through the line.

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  Posted on 11.09.10 julie c.

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  I love Panera Bread!  They have a great selection of sandwiches, soups and salads.
  
  The smokehouse turkey sandwich is great.  You can get a half sandwich and a bowl of soup for a very reasonable price.
  
  They also have a huge selection of delicious bagels that they will slice and toast for you right there.

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  Posted on 10.05.10 Brady L.

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