I'm not sure what it is about Panera's located inside of malls but they always seem to be a little bit less clean, a little bit less friendly, and a little bit slower w/how quickly your food is prepared...nonetheless, the food is always great.
4 stars across the board for cleanliness, customer service, speed of food preparation, and taste of food.
My wait for a bagel and a coffee this morning, just as the mall was opening, was sooooo looooong. Â The two cashiers were occupied with customers, and the line grew behind me. Â One of the cashiers seemed perplexed about filling a bagel order.
The last time I was here, it was winter and lunchtime. Â I ordered broccoli cheese soup and paid for it. Â When my order arrived at the counter, they told me they were "out of the broccoli cheese soup."
Do yourself a favor and go over to the Route 59 location by Best Buy. Â The staff is a lot better and there's less hassle.