Cheap pizza....and that's about the only reason we bother to deal with the rudeness of the owner. Â One time I placed an order, then asked to pay credit, he told me no, I cancelled the order, then HE SHOWED UP AT MY HOUSE! Â Now tonight, I called to ask a simple question, how long will it take for pick up, he hung up on me saying you call me back later then. Â I called right back and that old grumpy jerk wouldn't answer the phone. Â That's it last time I attempt to order from you!! Â Let someone else answer the phone sand I may order again. Â I know southsiders have there own way of doing things, but this is too much!!! Â People beware...you have been warned, I promise you that a similar situation will happen to you! Â Â This place doesn't even deserve the one star. Boooo boooo boooo.
Review Source:I love this pizza! I grew up eating papa freddys and it's the best!
The pizza is great but the service is not so great which is why they get 3 stars. The owner "papa" as the ladies that work there call him, is so rude!! If they mess up an order and you have it delivered, he gives you the hardest time! He does not want to refund your money after they messed up! And the blonde lady that works there is just as rude! They're lucky their pizza is awesome or I wouldn't put up with their crap!!
We have been ordering pizza from here for over 2 years now. The pizza is delicious, however, the customer service isn't that great. They are always super busy and rush you off the phone when you order, the blonde lady in particular. They appear to be chatty & friendly but let them mess up your order and they can become rude & unaccommodating. There were countless errors with our orders over the years that we dismissed because we just love the pizza but this time I will say we will no longer be customers. We are "regular" customers as we order pizza for every PPV fight, every gathering we have, party, etc. We do not order out unless we order from Papa Freddy's. A week or so ago I ordered a Family pizza and they replaced the 1/2 spinach and mushroom order side with sausage. I called before even touching the pizza and the man told me that they would just replace it since it was already very late, close to 10pm and my kids had not even eaten yet and would have to wait another hour to get a new pizza. The other half was cheese so at least they got to eat, we do not eat pork so the other half was trash. We took the "credit" and called it even. I called tonight to order the "credit" pizza and was told that they would just charge us $18! The pizza was $20! A $2 credit?? I told the blonde lady that that wasn't what I was told and he told me he had written my name down with a credit for a family pizza. She said that they NEVER credit a whole pizza and at the most will only discount $5 or come back, pick up the pizza and deliver a new one. I continued to press the issue that that wasn't what I was told and she put me on hold and came back and said we will take off $7 which is WAY MORE than what we EVER do! Wow! Then I said well if that's the best you can do this will be my last order and she hung up in my face! I previously  told her that we have been ordering from them for a very long time and she said well I've been here for 15 years, so?? Well, that being said, good-bye Papa Freddy's. Your 15 yr. veteran just lost you a good customer. We will steer our friends elsewhere as well.
Review Source:Papa Freddy's Pizza . .........Yummy. I usually look inside this place when I am waiting for the 35th street bus to Cottage Grove. I have known about this place since I was a 13 yr. old kid. I think it was the Damen Snack Shop back then. I can't remember if it belonged to Papa Freddy yet or not. I think it was because I can remember my friend talking about how good Freddy's pizza was. To think it has taken me this long to actually eat there. I have gone in a few times to buy a soda while waiting for  my bus but I have never ordered anything to eat. Well, that's history now. I was coming back from Target with my little boy. I had promised to take him inside to eat a pizza special and the other day ,I did just that. He has been anxious to eat there ever since we started waiting for the 35th street bus outside of Papa Freddy's after shopping at Target. He pointed out to me that the painted windows outside say " Sausag" Pizza. Maybe over the years, some street punk scraped off the "e" in Sausage from the window. Well, I ordered 2 Pizza specials. That's a slice of your choice of Sausage, or cheese pizza with a can of soda, and some fries. The slices were pretty big , they were cut into these little squares. I don't know if that's how they serve it up always or not. The next time I will have to ask them not to cut it up in tiny little squares like that. Also the fries weren't bad at all. I forgot to mention that if you want a slice of Pepperoni, it's 30 cents extra. The pizza special is $5.50 cents. The same special, pepperoni is $5.80. They served us pretty quickly I have to say. Both me and my son enjoyed it, and really there was no complaint with the food at all. The only complaint I have in my review is this. It was hot on the day we went in to eat. There was no air conditioning. They had a fan on a table and basically it was just blowing hot air all over the place. I think they used to sell hot dogs outside or something because there is a retired bright yellow Hot Dog cart parked right inside of the place. Beside that, I enjoyed my first ever visit to Papa Freddies Pizza. It's easy to get to just by getting on the 35th Street bus going either East, or West. And also the 50 Damen bus going North or south. It's right on the corner. How easy is that. If you are driving, there is a gas station right across the street. Parking? I guess yes, around the neighborhood side streets. I will be going back because they gave us some coupons before we left, and I also noticed a sign in the window. Another special. A 10 Dollar pizza special. Yummy.
Review Source:I am a Grammar/Spelling Nazi. Â I can admit to that. Â I'm also totally willing to overlook certain things. Â For example, when a Chinese buffet can't spell an American dish and "buffalo wings" becomes "bafflo wings". Â Or when a Mexican restaurant things BYOB stands for "bring your own beberages". Â Or when another Mexican coffeehouse says "we accep credit cards" and "we delivery".
But this is a good-ol'-fashioned burger joint and unless you're luring customers in with a hilarious play on words, how you present your establishment with words says a lot about your business.
I'm willing to allow for leniency when it comes to letterboards, because you only get so many of each letter. Â I winced when I saw the words "FRENCH FRY'S" up there, but I figured there was short supply of e's or i's. Â And abbreviating "chicken" to "chix" is common shorthand and I can see past that. Â My real qualm when ordering here today was the fact that their letterboard menu actually contains the following:
"SALADS TOSSED $4.00"
It doesn't appear to be an intentional joke, and it's incomprehensible why you couldn't use those letters (fewer, I might add) to spell "TOSSED SALAD", because that's how everybody orders it.
Anyway, once my brain fervently tried to ignore that blemish on the overhead menu, I ordered a pizza puff. Â I was given the choice of "small or large" and when asked what the difference was, I was told that the larges are handmade. Â Which means that they're charging over $4 for what I assume are the small pizza puffs you can purchase at Dominick's or a gas station for often less than $2. Â I went with the large, hoping for something along the lines of the monstrous "pizza puff" you can get at Freddie's on 31st and Union (which would be better-described as deep-fried calzones).
I wound up paying $9 for a pepperoni pizza with a layer of crust on top. Â It could have been considered a calzone, but it was too hard to tell because in the half-hour it took to get home, the fact that it was already sliced up meant that the grease and cheese and sauce had leaked out, mixed with the cardboard of the box, and turned the box into just as soggy and gelatinous of a mess as the "pizza puff" left inside.
Altogether, a disappointment. Â What's worse is that while waiting for my disaster to finish cooking, I witnessed a man paying over $9 to get a cheeseburger (that came with fries) and a liter of soda. Â Disgraceful.
My biggest regret of moving from Mckinley Park is missing out on Papa Freddy's.  The pizza is available by the slice, but the whole pizza is the way to go.  Sausage and Giardinara, ideally and its possibly the best southside thin crust available (well, up there with nick & vito's on 85th).  Burgers are juicy and messy.  Yes, they're with frozen patties but somehow better than most.  A jar of jalapeño slices is available for others with a taste for extra spice always.
Partially covered up by the sign is the original brick work of the building which says "Damen Snack Shop". Â A nice detail for people into those old Schlitz logos and so forth. Â
The counter is nice, but the window on damen is better for talking crazy to the blond woman while she feeds hot dogs to my dog. Â "Papa Freddy" wears an apron all day, but I've never seen him cook. Â He claims to have no connection with "Freddy's Hair Salon and Spa" across the street, but I find that highly suspect. Â
You have to buy something if you wanna talk to the young woman usually behind the counter, as the window is clearly and permanently marked that bus riders are not welcome to wait inside.
I come here for a big, greasy , yummy slice of pizza when the desire strikes me (usually to cure a hangover) and I feel upset with myself all day-BUT IT IS GOOD!!
The quirk of the people here is quite awesome. They are very chatty, friendly, and generous-from the young girl that is sometimes behind the counter, to the blonde lady that cracks me up every time.
They also always have a newspaper on the counter, and I never read newspapers, so Papa Freddy's is my ticket to current events as well!
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