Horrendous service. Â Thank goodness the food is so good or I would never be back.
I drove through yesterday afternoon. Â Couldn't understand a word from the person taking my order; then the person repeated my order back to me incorrectly and I had to make corrections. Â Pulled up to the drive through window and paid, only to be told I had to "pull around and wait" even though there was no one else in the drive through line and only a few visible customers in the restaurant. Â When my order was brought out to me it was incorrect; I had to get out of the car and go inside to get it corrected.
The person who took my order and the person I encountered inside were both sullen, unfriendly, and disinterested. They both muttered and wouldn't make eye contact, forget a pleasant smile or an "I'm sorry" when I had to go in to make things right.
Fortunately the food was delicious, although why the heck don't they have sides of cream gravy?
Yeah, yeah. The chicken is good. But frankly, I'd stay away from this location.
The neighborhood? Not my favorite. Either I attract a lot of a attention here, or this place is just full of people who enjoy telling strangers how they are the spitting image of their 25-year-old estranged daughter with four kids. It's a little shabby on the inside, too. There are some much nicer locations that have been recently renovated.
They do have a drive-thru, although it took me forever to notice it. This seems to be a Popeyes thing, as it's been at every location I've seen so far, but the drive thru window is a strange turning table in which you're at all times separated from an employee by a pane of what I assume to be bullet resistant glass. I bet the employees dig the fact that they don't have to smell anyone's nasty breath, but man it is a pain to understand someone when they're trying to talk to you through it.
The quality of the food here is questionable, too. How can you be out of both chicken nuggets AND barbeque sauce simultaneously? Who's not doing their job? I wonder. She gave me honey mustard sauce instead, whch was fine... Until I saw the suspicious rip in the container and the congealed yellow goo crusted around it.
Save yourself the food poisoning and the awkward interactions with the weirdo clientele and go to the one on Irving Park and Ashland instead.
Last night I woke from a nap craving friend chicken. I knew I wasnt about to whip any up and remembered a Popeye's was near.
I drove down and then waited..and waited. Finally got to the window which is this scary turning-lazy-susan thing so the workers are never in direct contact with you which is a bit creepy.
Luckily though the food was good and hot. The gravy is better than KFC, the coleslaw is not. But the chicken was really good and spicy.
I forget about Popeye's when I get fast food cravings but hopefully I'll remember this one. Just be prepared for a wait. I'll assume food was being cooked right then which is why there was a wait at all.
I agree - it's hit or miss here - a hit being first in line when the chicken is fresh out of the fryer. (Unless you have an ulcer - go for the Spicy - which isn't really all THAT spicy.) Most of the sides are only so-so - though the Cajun fries and those biscuits are pretty good.
This location leaves a bit to be desired (despite it's being across the street from a police station that always seems to be deserted.) Â Lately I've been doing the drive-thru - but when the chicky is good - it is good.
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