Rapture Lounge

I'm going to keep my review at 3-stars because I have faith.  But my experience this past Saturday was enough to make me not want to return to them for anything other than happy hour.  

My friend and I arrived at 5 on the dot for happy hour.  The place looked closed...like...the a/c wasn't even on.  They turned it on when they saw the looks on our faces.

Also, there was only a kitchen dude and the bar back.  We picked our couch....but no one came to take our order.  I walked up to the bar to ask for menus and to place an initial order.  The bar back, rather frightfully, informed me that the bartender was on his way, and it should only be a few minutes more before he arrives.  Uhm....I started working in food service at age 14.  Servers have to be in 30-60 minutes before a shift...and bartenders at least that early....but ok.  Whatever.  I want my drinks.

So I told him we were fine with him making our drinks.  Again, the bar back frightfully said that he could, but the bartender might not like the way he made them, so it was better to wait.  

Uhm...what??!!  But we remained patient, because the bar back was really sweet and nice to us.

The bartender strolled in at 5:30.  Mind you, this was 30 minutes in to happy hour, and there were already four tables in the joint.  My question: "So happy hour goes to 8:30 today, right???!!!"  He logged in to the ordering system, and went around to take orders.  No apology was given for his lateness, he didn't greet us, nothing.  Simply, "What can I get you?"  

We ordered.  Instead of making drinks, putting them on a tray, and serving everyone, he made and delivered drinks one at a time to each table.  So we eventually received our drinks....but the extra shot of pineapple tequila I ordered came five minutes after, though they were ordered as part of the first round.  Seriously???!!!

Also, the quesadilla my friend ordered looked less appetizing than anything I could make at home...and she said the guac tasted off....maybe sour....but she couldn't eat it.

He eventually came around for our second round.  We ordered.  It came.  I ordered two very different drinks.  They looked and tasted the same.  Uhm.......why was this?  

Lastly, I had to walk up to the bar to get the check.  That was the only time he paid attention to us, looking to see if I would tip, I presume.  I put my card in the little slot, and put the folio up so he would get it.  he saw it.  He never came.  I dropped off the folio to have the card run.  He gave it back without a thank you.

Uhm...no.  I started coming here years ago and liked it because the drinks tasted different than each other, and the service was on point.  Maybe this was an off day.  But you put your best people on a Saturday night shift, right?  Is this now the best Rapture has to offer?

I'm seriously going to have to exhaust other area options before trying Rapture again.  I mean, the drinks pack a punch.  It's a really awesome happy hour deal.  And decently heavy handed for a 16-oz drink.  But that kind of piss poor service when you're charging Manhattan prices in Queens does not fly, y'all!

This neighborhood spot is equidistant from me and my friend's apartment so I've found myself here a few times recently. I've been here 3-4 times and have never been disappointed. I have to say, it doesn't look like a place that would be called the "Rapture Lounge." Its very chill with kitschy decor, lots of comfy couches, and HUGE drinks (2 for 1 happy hour!). It's not too loud and easy to chat with friends here. Get there early, not only for the happy hour specials, which change each night, but also to claim a good spot. This is especially true on weekends.

The waitstaff is attentive, but stays out of your way, which I appreciate. They have a full menu and their buffalo wings are delicious. As is my personal favorite drink, the "tie me to the bedpost." All the drinks have funny, overtly sexual names. Again, all the aspects of this place, the name, menu, decor, entertainment (some nights karaoke, other nights a tarot card reader), don't fit together... but that's totally fine with me. Love this place.

Came here on a whim while waiting for a friend. Saw a sandwich board that read "2 for 1 happy hour" and thought, why the hell not?! Lol tried my norm, vodka soda with a splash of cranberry, nothing special. Was like having watered down vodka. Then decided to try the 1-900-f*ckmeup, tasty and STRONG! :D just how I like it! Love the comfy couches and variety of drinks. I will definitely be back!

WARNING: 1-900-f*ckmeup will definitely f*ck you up! Found myself going the wrong direction on the right train when trying to head home smh lol...totally worth it ;)

Note: After about 8 PM they hold an amateur standup and magic show. Magic shows are always awesome but the comedy show lacked a bit. But that's to be expected since the comics are getting their footing. There's also a cover charge.