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Amenities

  • Takes Reservation
  • Has TV
  • WiFi
  • Outdoor Seating

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  • 0

    This is a great corner location in the business district. I was surprised that there were no bathrooms to wash my hands, but whatev. This place is 24 hours!

    Review Source:
  • 0

    Friendly service, very fast, always fresh ingredients. Open 24 hours, which is certainly a bonus!

    **EDIT TO MY PREVIOUS REVIEW**  In my previous review, I complained quite heavily about how stingy the staff is when it comes to adding veggies.  I had an experience where they put exactly 3 pickles on my 6" sub--and when I asked for more pickles, I was told it would be $0.50 more.  Yes, this is outrageous!

    But the good news is--the management is AMAZING.  I actually sent some feedback to the location via <a href="/redir?url=http%3A%2F%2Fsubway.com&s=3f2dc000814a81e0a875b99dd9af477af4038c9a7816f8005560fcb7815b56d5" target="_blank" rel="nofollow">http://subway.com</a>.  Within 48 hours I got a response from the owner of this particular franchise letting me know that, yes, it's outrageous to be charged $0.50 for "complimentary" vegetables (like lettuce, tomato, pickle, onion, green pepper, etc).  He informed me that Subway's standard is to put one pickle chip per tomato on a 6"....and that the standard is to put 3 tomatoes on a 6" (so thus, 3 pickles).  However, the customer can always request more complimentary veggies at no extra charge.  He then informed me that he would talk to his staff about what items incur an extra charge (avocado, bacon, extra meat, etc)--and that the staff should happily comply with a request for extra complimentary veggies at, you guessed it, no extra charge.  Ever since I gave that feedback, I have NEVER had an issue with asking for extra veggies.  In fact, I haven't even had to ask for extra veggies ever since (maybe they're getting to know me there...I do work only 2 blocks away).  So yes at first it seems like they are being "stingy"--but in reality, the sandwich artists are following Subway's standards.  Having worked in the food service industry, I totally understand cost/waste...and how easily heaping on extras right off the bat for everyone can really add up.  Moral of the story--do not hesitate to ask!!  And it certainly seems like they are getting a little relaxed now that they have been open under new management for a while now.

    And I just want to generally point out that they do have really great customer service.  I was certainly impressed with how quickly (and reasonable) the manager/owner responded to me.  I'm very impressed with the follow through on my complaint.  Plus to top it off, the staff is just really friendly and also offers top-notch service.  On a recent visit they were out of a particular soda in their fountain (out of raspberry tea...I don't drink soda!), so the staff let me take a bottled version at no extra charge.  I thought that was fantastic because the bottled beverages don't count towards the "meal" deal, which I what I got.

    Review Source:
  • 0

    Ever go to a Subway where the sandwich maker has a hard time putting anything on your sandwich...well this is that location!!!

    I ordered a foot long Subway Club and I should have realized it was not going to be a fun experience as the guy making my sandwich was giving me half slices of roast beef. I could clearly see the full slices laying in the meat container...I did not say anything and just let it slide. Then he put the wrong cheese on my sandwich, even though I had told him what I wanted 3 times.

    Next came the sprinkle of lettuce...I mean it was a sprinkle...I then said, "Can I please get more lettuce?" He shot me a dirty look and began to sprinkle more lettuce on top. Oh boy! Maybe I should just leave. It just got worse from there. Usually Subway will put a pickle on top of each tomato...I think I was lucky to get 4 pickles on my foot long. I then asked for extra olives and he literally and I am not exaggerating...he put 4 olives on my foot long and looked up at me. REALLY!!! I then said, "Can I get extra olives please!!!" He then put some more on but it was still less then I would get at a normal Subway.

    I almost forgot...this was funny...when he took my Sub out of the Toaster he placed it in front of other customers, which then confused everyone. The nice people in front of me were going to let me cut but I was like no you were in front of me. Again I got a dirty look from the guy behind the counter.

    As I sat there and ate my sandwich, I had to laugh because all I heard were other customers saying, "Can I get more lettuce on there?" I am so glad that I was not alone on the rationing of veggies. I do know that there are a ton of Subways in other directions of this location...so I know now to take my veggie loving self to a Subway that actually cares about treating their customers right!

    Review Source:
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