Chili's Grill & Bar

I wouldn't say we go to Chili's a lot, but it's in the area and I could think of worse things to eat... That being said, I don't know that I'll be going back to Chili's for a while, in general after getting food poisoning after eating there this weekend.

Obviously I can't pinpoint if it was Chili's or not, but based on deductive reasoning, and the fact that I felt fine all day, ate at Chili's that night, ate nothing else afterwards, woke up at 3:30am and spent the rest of the early morning in the bathroom, I'm going to guess it was the Chili's. And honestly, I would have still given this Chili's a 2 or 3 rating, even with the food poisoning episode, but the service was absolutely terrible.

You know the service is bad when you make it a point to lower the tip down from 20% on the little touchscreen thingy at the table. I honestly don't remember the last time I've tipped less than 20% on even semi-decent service, but this was downright awful.

I don't want to name any names, because that would be rude, but if you can avoid sitting in the bar, I would highly suggest it. First off, the bar was kind of crowded, so when a guy got up to leave his booth, we made sure we would be able to snag it. We had no problem with the fact that the table still had drinks and the check from the previous party on it, as we were the ones that snaked in and grabbed the booth out from under the previous party. Our waitress came by and said she'd be right over to clean up the table and take our drink orders, but after 5 full minutes of waiting, nobody had come by. The manager finally noticed that we were still sitting in filth and came over to wipe down the table. It wasn't until about 3 minutes later that our waitress came over to clean the table as well, even though it was already done.

She then took our drink orders, a diet coke and a captain and coke, and our order for chips and salsa. She came right back with the diet coke, but the captain and coke was nowhere to be found. Now I know that the alcohol orders all flow through the bar and the bartender was busy, so I'll give them that, but when I can see the bartender make my drink and set it out, I assume I'll be getting it soon.... I guess I shouldn't be so quick to make assumptions as it took probably another 10 minutes for someone to bring me that drink, AND IT WASN'T EVEN OUR WAITRESS! It was just another server who came up to get drinks for his own table, but decided to help the bartender clear out some of the drinks that were piling up there. It probably took another 20 minutes for our server to come back to take our food order.

Needless to say, as soon as she dropped the food order she got me another drink and dropped the check. We ate, paid at the touchscreen machine and left. I don't expect Chili's to have amazing service, but I also don't expect the service to be as shitty as it was. I'm surprised I even left as much of a tip as I did, but I hate being a dick when it comes to tipping so I was a bit on the generous side. It still wasn't 20% though.

It's been a while since I have been to Chili's and now I remember why.
So, I will break it down into Hits and Misses.
Hits..
A nice, casual place, nice comfy booths, cool music playing.
Misses..
An ecclectic/confusing menu which seems to want to go between
american and tex-mex style dishes.
Mediocre food at best.. definitely nothing off the charts going on here.
Server being too attentive.. yes.. this is true.. for a server who comes
by like every few minutes gets to be bothersome sometimes.. can
almost be as bad as an inattentive server not coming by at all!
Menu prices are comparable with some other spots near the Cinemark
but.. the quality and quantity definitely does not match the price you are
paying to eat here!
So.. definitely not one of my favorite places to have anything significant..
And.. I dont think I'll want to return anytime soon..
So Chili's.. I'm sorry but this is a Miss..:(

Service in the bar is awful!  No wonder on a Saturday night it's empty!