I went here for take-out as an alternative to Ghareeb Nawaz: authentic, open 24 hrs., and less expensive than most other places, and having some dishes that GN doesn't have.
The portions were much smaller than Ghareeb, and at a higher price. So, the 'value' equation does not really equal a great deal. The food was good, but not any better than dozens of other places.
service/ delivery was HORRIBLE: 0 out of 5
grubhub said delivery would take an hour. we didn't get a confirmation email so called to confirm about 30 minutes in to make sure order was placed. they said they got the order and said it would take 5 minutes ... 60 minutes later, still no food. called again and said it would take 5 minutes... 15 minutes later, called back to cancel the order because we were starving... they said, "no wait, let me call the driver he already left. Â I will call you back." Â Â They called back and apologized for the wait which they said was due to the "traffic"... 20 minutes later, STILL no food. the navigation system says it should only take 15 minutes in current traffic... We were fed up by this point and tried to calling to cancel the order, but they did not pick up the phone. Â
2 hours and 10 minutes after placing the order. food finally gets here!
Food: mediocre, 2 out of 5. plus everything was cold
-we only got 2 (instead of 3) samosas. they were soggy/ oily and there wasn't a lot of filling
- curry chicken and chicken briyani was flavorful but beware, there are BONES in it! and the pieces of chicken we actually got looked like chicken scraps
-paratha was cold and weirdly dense
TIPS to the restaurant:
1. change your delivery area. if it takes you over 2 hours for a 15 minute delivery, make delivery area smaller
2. be honest to your customers. don't tell them the food will get there in 5 minutes if it's really 60 or 120 minutes.