The worst and most unprofessional bar I have ever been to. The guy literally snatched the $6 drink I had just ordered out of my hand and was like, "we're closed." Funny, I thought I was a paying customer, not some pile of crap on the side of the street. Don't ever have to worry about seeing me here again!! LOL.
I really like this place. Some of the bartenders are really great, but going here now gets to be a hit or miss proposition because the bartender staff is constantly changing. They all make darn good cocktails and I can't complain about that, but I have to agree with fellow Yelper A. L. that there is one (from his description him, the very same one) that is an incredibly rude misguided jerk. I sat horrified and somewhat speechless about the nasty things he had to say about some of his customers after they had left. Things like "cheaper tippers" (complained that one left him only one dollar for an $8 drink...to my mind more than deserved), "Nellie fags," "bitch kids" and horrid totally unnecessary crap like that. Hence, shuttering to think about what he might say about me when I'm not present, I certainly won't be stopping back, at least not when he is working.
As for a really good hand crafted cocktail and some rather nice friendly patrons I'd still go Four Stars on the place, and though I don't like to detract stars because of one crap employee, it only takes one bad apple in the barrel to ruin them all and this one is really bad, rotten to the core.
Since I don't really care to listen to his rants and complaints other people and seems too much of wimp to say it to their face, I won't be there when he's around.
Still Four Stars for the bar and the other bartenders, but a big Two Star Meh!....I've been to better places....when this guy is around.
Absolutely horrible experience. The bartender that worked on Thursday night (overweight late-50's guy) was rude and spoke to us like he was some God. Being in our mid 20's he lectured us on how he paved the road for us and called us young clueless fags. I've never been so insulted in my life. There were 5 of us there Thursday night and after about an hour of listening to this guy making a scene, it was a total buzz kill and we left. It's a Shane because its a cute bar. The other bartender was wonderful. It seems like the owners or management need to be a little more observant of how their staff is treating customers. If we wanted to be talked down to we would have gone to a straight strip club.
Review Source:I live in the building and was overjoyed to see when Infinity opened downstairs. My first trip down I will admit that the din of the guests conversations was more of a roar.
Since installing the sound baffles, that has noticeably improved and I am sure will continue as more are installed.
The bar staff in my opening is quite friendly. I am not by any means the regular that I am at many other establishments, yet they still make me feel as tho I am. It is a nice change of pace from everything else on the drive. I don't always want to do the same old thing, so it's nice to have another choice finally.
Their inventive daily cocktails are delicious and very thought out. I'm currently trying to come up with new suggestions, but it seems like once I think of something, BAM they have it.
To rebut another users comment as to storage. Again, living in the building I realize that storage is at a COMPLETE premium!!! Â They are still new and organizing and finding creative ways to store. If it wasn't stored on site and they had to go offsite to restock, someone would complain about that.
I think Infinity is a great new addition to the drive and I look forward to a bright future with them!
wow, was at a business card exchange event and one of the owners of the lounge completely went off on a lady lawyer who was there next to me. Â quite bizarre to come to a networking event and put your worst face forward. Â think i will give this place a skip as i do respect women. Â really out of order for the night. i expect this place will last less than 6 months with that customer attitude.
Review Source:I agree with Rory C. on his review. Â
I tried the Infinity Lounge this past Sunday. Â It's billed as "Sinatra Nights" unfortunately the music is so low and the din so loud I couldn't hear any music nor the person sitting next to me. Â They installed some sound baffles on the ceiling to deaden the hard surfaces, but its not enough. Add to that a few drunk queens and that place is loud!
The two bartenders Sunday were not friendly.  One made my drink incorrectly. When I pointed it out he insisted I ordered it incorrectly, so much for customer service.  He re-poured another one but only after huffing and puffing  with an attitude.  The other bartender didn't seem to have a clue. Â
They have WiFi but its locked. Â When I asked if customers can use WiFi one bartender said we don't have WiFi here (I showed him my phone), and the other (who had the attitude) snapped "Its only for the registers." Â
They have potential but they really need to work on #1 Customer Service and #2 the environment. Â
One good thing that came from the evening I did make some good new friends!
We have been really excited for this place to open and have been following the construction on Facebook. We went for drinks the other evening and while we really enjoyed the decor and light music playing, they were still in "soft opening" mode and were really only able to handle simple drink orders or you had to tell them how to make what you wanted. I had thought that this was going to be a martini bar or something following the new mixology trend, but it really is thus far just a neighborhood bar offering a different pleasant atmosphere. I would have been nice and pretty easy for them to create a drink menu and give proper training on how to make the drinks prior to opening. It kills me that people don't spend the few hours it takes to do this. You only get one change to make a good first impression. I am holding out hope that they will indeed get up to speed and offer some really interesting martini's and cocktails so that they can give Wilton Drive something new and unique. The happy hour martini prices are great if you can power through straight vodka with no other complementing ingredients.
This is a great place to go if you want to enjoy a drink with a friend somewhere where you can talk over the music, see each others faces and be in a clean classy and smell free envirnoment. It's a really nice space, now let's get some really nice drinks flowing.
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