McDonald's

This place is a mixed bag.  One might get great service one time and a real screw up the very next.  Much of the lowly front end help look foreign  born or have minimal education.  As others have commented, sometimes there will be more people milling around BEHIND the counter than customers in front.  You would think that all McDonalds locations would have their act together buy now.  I don't think that customers expect The Ritz, but get the order right the first time in a quick fashion.  A newer building does not make for automatic better customer service where it really counts.

Wow. That's all I have to say after coming here. It took ten minutes to get two hot chocolates. This was after my husband stood at the counter for five minutes before being addressed, despite there being more employees around than customers.
I'll drive down the street instead of coming back here.

This McDonald's location drive- thru consistently messes up orders. Why do I continue to go there?  Any special requests such as no sauce is bound to be messed up. Today was the final straw... went through the drive -thru for a quick dinner  on the go and the messed up 3 of the 5 meals I ordered. I pulled the car around the building and went in to fix it... They fixed it and took $1.00 off that they shouldn't of charged me in the first place. Customer service is not their priority. I left there more irritated at the fact they were unapologetic and made no true peace offering so to speak. If you go to this location do not have any 'high' expectations that your order would be right. Crazy huh?