Good thing the beef ribs were fantastic because the service was awful. Â We sat near the door and our server (apparently, the only server working) forgot about us for at least 10 minutes. Â Finally, another patron seated near the back of the restaurant took pity on us and suggested to the server that she visit our table after observing my neck craning and arm flailing in an attempt to get her attention.
The server was a young girl who seemed to have a sense of entitlement. Â She either doesn't enjoy working as a waitress or believes her customers should feel grateful for the opportunity to spend a few seconds in her presence. Â We asked about some of the drinks on the back of the menu and were quickly told, "we don't have that." Â My buddy asked about the burnt ends and was told "we don't have that." Â My thoughts were, why not stop wasting our time and tell us upfront what you don't have?
Once we got our drinks (an unsweetened tea for me), I had to ask for sweetener. Â It was dropped on the table and once again the server disappeared. Â There were no utensils, napkins or straws on the table. Â What was I supposed to do with the sweetener? Â Mix it with my fingers? Â So, I got up, walked over the the busing station and got a straw.
There were two squeeze bottles of sauce on the table. Â One had something written on top that was fading and completely illegible. Â The other was blank. Â I asked the server to explain the difference between the sauces. Â She simply told me "one is hot...it's written right on top," as if I were a complete idiot. Â Thanks, I can read. Â But I can't read faded chicken scratch. Â Sorry if it was too much to expect for you to do your job. Â But then again, that precedent had been long ago established.
The food was good but the service was surly and inefficient. Â My suggestion is to sit away from the front door, ask your server if there's anything on the menu that's unavailable and hope our server has the night off. Â And bad on me for leaving a 20% tip that certainly wasn't earned.
Definitely a hole in the wall...but the pork ribs make it totally worth it!
I'm not a huge fan of messy saucey ribs so their dry rub ribs were perfect. The meat falls right off the bone and when paired with their famous mustard and pickles on some bread, it makes the perfect sandwich. I tried the green beans for my side and they were really good as well.