I rarely leave negative reviews, but I must say I was far less than impressed with this place. I have never felt so belittled in all my life the scenery was nice however the staff was rude and very blahh.I must say I am not a fan of the race card, however as an African American female in my early twenties I did not feel the least bit welcome here. First the rude host ignored me standing directly in front of the bar for ten minutes without addressing me or even offering a smile he walked past me several times. However when he returned he was sure to address the two older Caucasian gentlemen who had just entered. Then the guy behind the bar jo had previously been to busy being entertained by a basketball game on t.v. finally addressed me only after saying excuse me. He then offered a fraction of an apology and offered me a menu he made sure to inform me that they sold "Fried Chicken" as though I wouldn't be interested in anything else ... Being that this was my first visit (and last) I decided to give it a go ...bad idea this was the most God awful food I have ever tasted. The chicken was burnt and tasted as though it was battered with cinnamon and nutmeg...ugghh and the biscuit was rock hard. Never again I should have left after all of the awkward stares I received as though they had never seen a black person before and boy do I regret it $24 down the drain. The only thing that could have made this visit any worse would have been a sign on the door displaying "WHITES ONLY".
Review Source:I've been going to Nana for awhile now. I love it for breakfast. I've liked everything I've had so far, with the exception of one dish.
One of my favorite dishes here was a biscuits with duck gravy (no longer on the menu I believe). They really need to bring this dish back! Very rich and fatty and bad for you... but so good :)
The Nanadict is also usually a safe choice.
The dish I didn't enjoy was a sauteed softshell crab dish that is no longer on the menu. Good thing too because it was pretty bad. I am a big fan of soft shell crab dishes and cook it myself every once in awhile, so I feel like I have a pretty good idea of how it should taste and how it should be prepared. The soft shell crab in the dish I had was super greasy and had no flavor (except oil). I told my server that I didn't like it, so she took the dish away and a manager came over to ask me what was wrong with it. I told him that it was too greasy and not crisp at all, and instead of just offering another dish in its place he decided to try to educate me on their cooking process. He claimed that it was supposed to be that way because it was sauteed rather than deep fried. Regardless of how you cook the soft shell crab, who would want it soft, greasy and bland? I told him that I know how to cook soft shell crab and that they really just didn't do a good job with it. He begrudgingly asked if I wanted anything else but all the arguing with him made me lose my appetite.
It took awhile before I went back there again and thankfully haven't seen that same manager during my recent trips.
Overall I do like the place so I will give them my review disregarding this one unpleasant experience.