Potbelly Sandwich Shop

My bf and I wanted a really quick breakfast (fast food) and passed by the big Nordstrom Mall. Not many fast food places were open except Potbelly's, and we were SO GLAD THAT IT WAS!

I really liked how they have a variety of options on the same sandwich you want to get: either the small version which comes with less everything, or a regular version with less bread. They even have the calorie and fat count right on the board so you can make wise choices...

Since breaky is my most important meal of the day, I opted for the regular sized Turkey sandwich with spices and HOT peppers. That pepper really added a nice zing and zip to my sandwich. It was so very good! I don't really know what the difference between this sandwich and the ones from Quiznos and/or Sub, but I would come to Potbelly's over the other two anytime!

Prices are very reasonable. The only problem I had was that they don't serve coffee (probably not a breakfast joint anyways), but it would have been nice. You can get a variety of drinks and shakes if you're feeling like it though.

I would highly recommend this place for a quick bite. You won't be disappointed and be sure to ask for the spicy peppers!

I've been frequenting this Potbelly's for 3 years, since I work in a nearby building.

This review is solely based on the SERVICE.

**I think the food at Potbelly's is good for a chain and it's pretty valuable based on the good quality of the menu items and the low prices. It's conveniently located, as well.**  On to the not-so-good parts...

It's pretty obvious that within the last year or so management has switched over.  I go to this place multiple times a week, and it went from never making any mistakes to literally making a mistake every single time I go there.  If I get my order right, my coworker's is wrong, and vice versa 99% of the time. The obvious lack of training is inexcusable. I don't blame the workers, I blame the management. Once in a while is totally okay and forgivable.  But for example, the last 4 times I went go like this:

1. Wrong salad dressing
2. "Pizza" sandwich with FOUR pieces of pepperoni...might as well call it a sauce and cheese sandwich
3. No croutons (which is always funny, seeing as how they ASK you if you want them, but obviously don't listen to the answer.)
4. Wrong soup

This is just a sample of the last 4 times since they are fresh in my memory. But man, this gets frustrating and annoying! I want the Potbelly's service I know and love from other locations!

Disclaimer: I have worked in similar environments for years (Panera for 3 years) so I UNDERSTAND what it takes to run and work in one of these places. Get it together.

After hearing people rave about this place for sandwiches I knew I had to try it out. I decided to get The Wreck which was delicious. Packed with flavor and definitely a comforting meal for a snowy day.

There weren't any lines when we went and since it was located in the Nordstroms mall it's definitely a convenient location for those who also want to get some shopping done.

And the view is gorgeous from the second floor on a snowy day!