Taqueria El Ranchito

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  Never ever order! Service is terrible!!!! This place doesn't even deserve 1 star. I was told that my order would take 15-20 minutes to get to my door. All I ordered was 3 tacos and a quesadilla. An hour later, the food had not arrived. I called and they didn't know where my order was. You can't call the delivery guy? After an hour and a half, I called to cancel my order. All the guy said was "ugh your order should have been delivered by now." No shit. After I proceeded to cancel my order, the delivery guy still showed up! Mind you this was while I was in bed. I told him that he was not even supposed to be here and that I had cancelled my order and all he said was "oh" and walked away with the food. I called the next day to make sure that my money would go back into my account and I have continuously called now and they keep telling me to call back. They should be calling me back! I asked to speak with the manager and he was completely rude and said there was nothing he could do. I told him I guess I'll just have to call my bank then and told him how horrible his customer service was and he said ok and hung up. I have never been treated this poorly before in my life by a restaurant. Don't bother giving this place your $ they deserve to go out of business.

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  Posted on 02.05.12 Sarah G.

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  this is the WORST service i have ever experienced. i ordered chorizo tacos that were the equivalent of gross bland ground chicken. I called and complained within 5 MINUTES of receiving my order and they said if i GAVE THE FOOD BACK they would refund me. I wouldn't eat it anyways....so after waiting for an hour and a half to receive my order in the first place i have now been waiting OVER and hour and a half to get my money back. SPARE YOURSELF!!!!! order from anywhere but here. so disappointing!!!!!!!!!!!

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  Posted on 05.01.11 Kaeley P.

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  The food is OK; the customer service has to be the worst in Chicago.  
  They will not get your order or your address right, no matter how many times you repeat it.
  There is an extreme language barrier here.  If you don't speak Spanish, don't bother with Tacqueria El Ranchito.
  I don't know how they stay in business.   They piss me off like no other restaurant in town.

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  Posted on 05.31.09 Steve K.

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  They failed on every level.  Failed to write down credit information, forcing us to scramble for change in order to pay cash.  Failed to make our order properly.  They can't get a single thing right, following even simple instructions is out of their range of abilities.  Unless you are prepared to pick up your food and eat it exactly as described on the menu, don't bother.

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  Posted on 08.14.08 Jesus H.

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  This place has a large Mexican menu with American fare as well.  The food is good, not great, though Mexicans seem to really like it.  It is located in a very grungy former diner in need of remodeling.  The main interest is its wide delivery area and long delivery hours in addition to cheap prices.  They regularly distribute handbills throughout nearby neighborhoods so you will probably eventually get one of their delivery menus.

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  Posted on 07.19.06 John F.

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