Zella

I went to Zellas this past Saturday with a group of friends for their champagne brunch.  Several hours, and a large check later, one of the members of our party was kicked out.  Not seeing what happened, I asked the door guy who had just escorted my friend out what had happened.  First he ignored me, and then he told me to "shut up and go away."

Upset by the way I was spoken to, I went up to the other two guys working the door and asked for his name.  When I did so, he told them not to tell me as I was "just being annoying."  At that point, I asked to speak to the manager and all three told me he was not there and there was no one in charge I could talk to.  Then they proceeded to taunt me by saying "are you crying??  You look like you're going to cry."

Determined to speak to the manager, I went back to our table and asked the guy clearing our drinks if I could speak to his manager.  He started to go get the manager; however, the original door guy who told me to shutup had followed me over to the table and was now telling this guy not to get the manager for me.  Finally, I went to our waitress (now the 6th person I've asked to speak to the manager) who  told me to wait behind a curtain and she would get him.

When the manager finally did come ( the original door guy had followed me to this point) he half-heartedly "heard me out;" however, the entire time I knew I was being pegged as nothing more than a drunk girl.  Half way through saying what I had to say, the whole time the door guy denying everything, I asked the manager if he was just going to side with his employee anyway and he said yes.  Knowing I was getting nowhere, I asked if the manager had a card and he said "yes, but I'm not getting it for you."  He did tell me his name was Brian B. but that was all I got before he had me escorted out.  

I have never been treated this poorly by the staff of an establishment, not to mention one dependant on customer service.  Cleary it has no value here, and I will most definitely not be going back.

Love Love Love!  Have for years, will continue for years as long as we have warm summer nights and cool winter nights by the fire. Love Love Love!

Just not much to say but boring and not all that exciting.  You would think they could do so much more with weekly specials or something but no.