I remember my California days when Baja Fresh was the "latest craze" and I recall how good it was every time I went there. Â Jump ahead ten years later: Â Driving to the SCUBA shop in Fort Lauderdale, I was surprised to see a Baja Fresh enroute! Â (I had totally forgotten about this franchise since leaving L.A. for the Alaskan hinterlands.) Â I knew I had to try it out, eventually.... Â After my first trip to Baja ended with a detour to Lime Fresh Mexican (see my review), second time was the charm -- or so I thought. Â Decor is pretty much the same as I remember (white and clinical, and totally Americanized and de-Mexicanized), although (I'm told) some of the Bajas in California are (now) much fancier. Â The Jamaican counter guy was about as unresponsive and bleary as one could be standing on two feet! Â He was particularly rushed -- I could barely understand his "Jamaican-Jive English" -- never cracked a smile, and just had a whole "Yeah, whaddah ya wan'?" kinda attitude. Â (A young, ill-educated punk. Â But, that's the status quo for kids these days, huh?) Â Anyway, I placed my order: Â a Diablo Burrito ("Enchilado"-style) con carne con cerdo (pork). Â (I'm practicing my Rosetta Stone Spanish.) Â After ordering, I checked out the salsa bar: Â it was relatively clean and had a modicum amount of condiments to choose from. Â Nothing special -- sorta in-line with the Americanized decor. Â The counter guy barely (inaudibly) called out that my order was ready; in fact, I just so happened to look over to the counter and he placed the tray down to the farthest end of the counter and gave me a "come-n-get-it" nod. Â Okey-dokey.... Â The saving grace of this initially disastrous welcoming was the fact that the burrito looked beautiful and HUGE! Â And, after a hungry bite full, it tasted just as good as it looked! Â Unlike the last burrito I had at Lime Fresh, this burrito was fully loaded with delicious, garlicky pork strings; a small amount of rice; lots of fresh and tasty black beans. Â (A small portion of shredded iceberg lettuce, tomatoes and sour cream came on the side. Â The gratis portion of chips were also covered in tasty enchilada sauce and cheese, like the burrito.) Â Even though I was full halfway through, it was so good that I ate the whole thing! Â (Naturally, no doubt I'll pay for my insatiability, as I also loaded on the pickled jalapenos.... Â Bloop!) Â As a coda to this evening's meal, a gal (dressed in nurse's fatigues no less) came into the joint and made a beeline to the Jamaican behind the counter. Â A couple of minutes into her arrival, the guy came out from behind the counter, joined the gal, walked down a short hallway past the restrooms, opened the back door, and started "doin' their thang," leaving the counter completely un-manned! Â Naturally, a group of customers arrived shortly thereafter, leaving the "back staff" person to come to the aid of the customers! Â (An older gentleman joined the front counter to assist, while the Jamaican dude sauntered in a few secs afterwards and merely stood on the far side, cooling down from getting all hot-n-bothered from what I could gather.) Â This, my friends, are the kinds of people who are being hired to give us so-called "customer service" these days.... Â Oy vey!!! Â Food gets 4-1/2 stars; counter-guy gets a 1/2 star (for at least getting the order correct). Â (I'm trying to be diplomatic here.) Â Sad, Mon (as they'd say in Jamaica).... Â :(
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