Sushi One Take Out

Amazing value

Fast service even with a crazy lunch rush. Cheap prices for sushi and always tastes fresh. May be used for lunch date (Don't make her stand in that long line, have her sit outside because you're a gentleman or to guarantee a seat). Miso soup is the only thing I find could be better. Not a big experimenter at this place so my recommendations are limited. JB roll and the spicy tuna roll is what I usually order.

If I could give this place zero stars I would.  The sushi is OK and the prices are relatively cheap, but the customer service is a complete zero.  It's unbelievable that this place is called a take out place, but if you call ahead for lunch and walk in with your cash, they still expect you to wait in line for half an hour while your sushi warms up as it sits on the counter.  Also, parking is a nightmare during lunch hours, so add extra time to engage in vulture-like circling.

Last week I called ahead and ordered a #9 vegetable sushi combo and two pieces of inari tofu sushi.  I've eaten here several times and the sushi is good enough for the price.  Don't expect any miracles, but it's good enough.  They took my name and my sushi would be ready in 10 minutes.

Ten minutes later I'm in the restaurant and the line is about 20 people long.  I walk to the cash register with my cash in hand and tell them I have a take out order and that I called ahead.  They pick up my order, which is already bagged up and sitting on the back counter.  They ask me if I've been waiting in line.  I tell them no, I called ahead, and I extend my hand with the cash in my hand.  The manager tells me, "Oh, you have to wait in line, there's a lot of people in line."  I told them that I was on a limited lunch break and couldn't wait for half an hour plus to make it to the front of the line. (While my sushi gets warm on the counter, mind you.)  They tell me, "OK, sorry."  They will not accept my cash and will not pass my sushi across the counter.

I later call to talk to the manager.  I explain the problem.  She says, "Oh, we've been thinking about having a call ahead line."  I explained that that didn't help me today and that I had no lunch thanks to them because they wouldn't hand my sushi across the counter.  I asked her what she would do to make this right.  Her answer, "Nothing."

Nothing.  That sums up what's good about this restaurant.  They ended up throwing out my food.  If you want to circle for parking, wait in a long line to get just OK sushi that's warm for sitting out so long and deal with a staff that won't pass you your food, then go here.  If you want good food for the price and a staff that cares, there are plenty of better sushi joints in Fort Lauderdale.

Somebody let me know if they ever institute a call ahead line.  Although that warm and therefore slightly stinky sushi on the counter makes me want to hold my breath, I know better than to hold my breath for good service here.