I went here today and received HORRIBLE customer service. The waitress took too long to bring out my drink, and take my order. It was also my sister's birthday, and we told the hostess about it, but she did not tell our waitress, so my sister did not receive her special treat and was very disappointed. Another disappointment was the fact that gratuity was already included for ONLY 6 people. Our server did not deserve the tip, and we did not like that fact. I am never returning to Cheesecake Factory ever again. This was the worst birthday dinner for my little sister by far. Thanks for ruining it, Cheesecake Factory.
Review Source:Cheesecake Factory was never anything special, but the convenience factor got me in the door. They cater to such a wide array of customers that its impossible for everyone in your group to not find something worth ordering. But their service is downright sh*tty! We has a server (I think his name was Kent) who was the rudest they come. He never came to check on his and didn't even put in half our order. I guess his shift ended halfway through our meal, so he just left. No one took care of us. What the hell kind of service is that. I hear a lot of people complained about him. He is reason enough for my friends and I to never go back. This is the third CF that has terrible people working for them. I hope he get fired and I hope I never see him again.
Avoid this place on the off chance you'll get stuck with some idiot who doesn't want to work.
OO mall has a lot of new places, so you have a lot of options.
I brought my son Nick here tonight for his 28th
Birthday Celebration.
And.. I had asked him where he wanted to go and he
chose the Cheesecake Factory.
With good reason...
Yes.. most people come for the Cheesecake, and that
may be a main draw but so is their most popular dish
of Chicken Madeira.
This dish is phenominal each and every time, always
perfect.. never dissapoints.
And.. yes.. I was a cheesy Mom and I called the restaurant earlier
to make sure that Happy Birthday would be sung by the staff
and Nick's choice of Key Lime Cheesecake came with a beautifully
decorated birthday plate and a candle.
Okay.. and I did kind of disobey my Doctor's orders..
She says no more banana's for me..:(
But.. she said nothing about banana cream cheesecake!
And.. to Jefferson, our most stupendous server, Thank You
for taking such great care of us.
I simply love this place..
For me, whats not to love?
A great 28th Birthday dinner for my son..
I did good..:)
Service here is the worst. Terrible hiring, training even worse. Waiter last time we went gave me so much attitude from the get go, i straight em told him get the fuck out of my face, or am gonna kick your ass in front of all these people. Managers here are weak. They have zero skill at distinguishing between valid legit criticisms about their staff from rational people and wack job bullshitters. AVOID
Review Source:The Cheesecake Factory is located on the east side of Old Orchard Shopping Center. Parking is always an issue here, even though they have a lot of off-street parking. The restaurant is on the second floor and up two flights of stairs. There must be an elevator, but I didn't  notice one.
Four of us came for dinner and we were seated in a room that would accommodate about 30-people. We had two female servers. They were polite, but a bit overly attentive and uncoordinated.
The menu is a large, comb bound, full-color thing peppered with advertisements for other stores in the shopping center. Seemed a bit tacky to me even though I was eating in a mall restaurant.
I ordered Chicken Bellagio ($14.95), which included two pieces of pounded and battered chicken covered in prosciutto and arugula. This was served on a bed of basil pesto spaghetti (smothered in olive oil). The food was delicious and served on a very hot plate. However, the oil soaked spaghetti made me nauseous for well into the next morning. I don't want to know how many calories I consumed.
I've been to the Cheesecake Factory before, but it had been a few years. I'll probably be back--in a few years.
Server sucked. Everything I asked if was good and only said yes. That's how you know they're on some bs. Got the orange chicken with brown rice. Brown rice tasted horrible, orange chicken was OK I guess. For 17 $ I could have went a block away and got 3 plates of better tasting. Only thing I liked really was the taste of their crab bites.
Review Source:Stopped here for dessert after an abysmal dinner at maggianos... Eric was our server. He was extra friendly, helpful, and didn't seem to mind that we came in for a drink, a coffee, and a couple of amazing and delicious desserts, not a full meal.
Eric was friendly and professional and even though he was probably getting off work soon, didn't mind leaving us alone to gorge ourselves on cheesecake (fantastic) and carrot cake (best ever). I had the Georgia peach cocktail which I have been trying for a year to replicate in my magic bullet unsuccessfully. It's so good.
Thanks for redeeming a crappy date night, Cheesecake Factory.
Well I was reading this article in the bathroom of a k Mart when I got a hankering for a nice soft smooth piece of mouth watering cheesecake so I finished my article and started this amazing journey to the cheesecake factory. I got on my bike with my Mickey mouse helmet and my care bear boots and I pedaled like a kid running for a ice cream truck. After 45 hard working minutes I arrived. Yes I was hot and sweaty ,but I got to the promise land. I asked my waiter buck for the turtle cheesecake and sat there and enjoyed the greatest gift to ever land on my tongue! Dreams do come true thank you cheesecake gods.
Review Source:Mmmmmmmm Cheesecake.... Never had it here.
What I did have was the Cobb salad, which was actually pretty good. The chicken was lean, not too dry and seasoned lightly. The best part of the salad was the generous amount of delicious blue cheese covering the salad. For dessert I had the carrot cake. It was moist and very tasty.
My overall experience there was average. Neither the food, nor the service, nor the restaurant itself made me want more.
This place is good, it just doesn't knock my socks off.
Would've gotten more stars, but these guys used to have a gluten free menu and now they don't. They don't even have the gluten free cheesecake anymore! Â So I guess I'm a little biased in rating, but they don't even have any gluten free guidelines, so as a customer with a gluten sensitivity, it is a little confusing to find something OK to eat.
I wasn't always gluten sensitive though, and even when I ate here before the food was pretty good, just nothing stupendous. Â I think it's a little overrated. Â
They do have a huuuuge menu though, so kudos to that (:
Is there a bigger menu selection at any restaurant?
If so, that's just crazy.
Whatever you are in the mood for, they'll have it here. That probably makes the quality suffer as they have to know so many things.
The portion sizes are big and the place is usually packed, probably related!
Food is average, subjective I know, and you have to be in the mood for this place, i.e. hungry and ready to eat!
i used to not like cheesecake factory but i have learned to co exist with it. the issue i had with the establishment as a whole is that there are a lot of items on the menu not all of which are made well - it makes for an overwhelming task to figure out what to get/a crap shoot. on a side note i'm not sure why it's always packed/what's up with the twinkle palace decor...anyways i finally ordered some stuff that was pretty tasty. although i would not choose this as a place as a top contender when i have to come it is a-ok..it is what it is.
Some things i have had that were good:
santorini farro salad
mediterranean lettuce wraps
roasted vegetable pizza
fried zucchini appetizer with ranch (fyi the dressing is very garlicy)
fries
I have been here a couple of times. Â Every server I have ever had has been great and friendly. Â I love the southwestern egg rolls and the Cobb salad. Â They used to have a skirt steak that I drooled over but last time I was there, I noticed that it was no longer on the menu. Â My favorite dessert also is no longer on the menu (it was chocolate cake). Â The only bad thing I would say about this location is that the last time I was there, the bartender was talking so loud. Â We were not right next to the bar either. Â It was annoying.
Review Source:This restaurant frustrates me every single time. But there are limited options at Old Orchard for sit down meals so we inevitably end up here once every couple of months.Although this is a family friendly restaurant they hardly know how to handle families with kids. A few hints: 1) Â take order immediately, 2) when parent asks for the check as soon as meal is brought please honor that request and bring the bill, 3) then actually stop by and pick up the check that has had the credit card sticking out of it for the past 10 minutes.
Added bonus-I always discover a sneaky charge on the bill that I am not in the mood to contest, This past week I was asked if I wanted milks with my children's meals, to which I replied, only if it comes with it, otherwise water is fine (bc my kids hardly drink milk with meals). Three milks came and I was charged 1.75 for two of those (my kids split one meal). I also requested a kids turkey sandwich (not on the menu) and was told no problem. The waitress brought a huge sandwich fit for a grown man, not a 27lb 3 year old and then was charged $9. Had the waitress told me that wasnt available but I could order the adult meal, I still would have done so, however I felt that was sneaky and was seriously annoyed.
However given the lack of other choices at Old Orchard I'll most likely dine in yet again, and be irritated once more.
I'm slightly embarrassed to admit I ate at The Cheesecake Factory, but a recent trip to Old Orchard with hungry friends had me acquiescing to this chain restaurant despite my pleas to go somewhere else. Â
At an off peak 2 PM time slot on a Saturday, we entered to find the first floor completely empty and all business directed to the second floor. Â As we climbed the steps, the loud buzz of customers gradually grew louder, and I was shocked at how busy the joint was. Â We were seated close to the kitchen pass, where I could see food runners and cooks playing with the food, throwing stuff back and forth, letting food drop to the floor and not picking it up, scraping dirty plates and not bothering to wipe their hands before grabbing the next dish going out to the customers. Â It was not a pretty sight. Â But it's unfortunately more common than not; I just wish I couldn't see it. Â I also witnessed three salads dying in the window, that just sat there the entire time we ate. Â I feel bad for the poor soul who had to eat the limp greens.
Service was slow; our meals took a good 20 minutes to come out of the kitchen. Â With servers and food runners abound, it seemed as if a more efficient modus operandus was in desperate need. Â Side note, the uniforms were white pants, white shirts, and white shoes, and I felt a little bit like I was in "One Flew Over the Cuckoo's Nest" with the orderlies swarming the place. Â I felt rushed and uneasy with all the activity and the noise in the room. Â Twice throughout my meal, I had food dropped on me, once from a busboy cleaning the table next to me, and once from our server, who took my friend's leftovers into the kitchen (under our assumption that he was going to box the food), and he returned with said leftovers, a take home box, and my dirty plate. Â Why he didn't drop the dirty plate off before coming back or why he didn't box up the leftovers in the back, or why he didn't just leave her leftovers at the table and bring out a box made no sense. Â Â
Anyhoo, foodwise, I chose the crispy artichokes, a deep fried plate of hearts accompanied by a gelatinous aioli. Â Together with a cold beer, it wasn't bad, but certainly not something I would return for any time soon.
I have only been to a cheesecake factory twice, and it was this one. I love the booths that we got both times. The staff acts really nice and we had a great waitress and a great waiter this time.
This time I had chicken taquitos, they were OK, but nothing that I couldn't get out of a frozen food section, and they were kinds luke-cold; I hate that. I also had the fish tacos this time. What a downer, they were so dry I nearly choked to death. There was way too much slaw and the fish was teeny. It needed some sour cream to cut the dryness. Very unhappy. For dessert I had white chocolate macadamia nut cheesecake. So amazing!
In June I had the same cheesecake. I also had southern chicken sliders that weren't very good. Didn't look like the photos I saw. I had buffalo blasts which were so yummy!
The over the top meatloaf sandwich is OK if you don't eat too much. It starts to taste like strange meat. Veal?
Out of all the chain restaurants that are not LEYE, Cheesecake has to be my favorite one. Everything is always so delicious, either eating inside or carryout. This ends up being our default restaurant to order from when doing family dinners at home, though we order from the Lincolnshire location since it's closer. I recently dined here, and have to say that I like this location a whole lot more. Mainly two reasons why I like it more, since the quality and taste of the food is primarily the same. This location doesn't have the "Lincolnshire vibe" (I am sure some know what I am referring to when I say that) and I the interior is so beautiful and a lot more spacious. I haven't been to any other locations, so I am just judging between these two.
Food - LOVE both the dark and white bread that they give out, esp with butter. Mmm so good, but it fills you up before the real food is served! My favorite dish is the Chicken Madeira which is under their specialties. It's pricey, but it's a HUGE portion and the melted mozzarella cheese on the chicken is absolutely incredible. I've tried three or four of the salads, all are great! Basically, I've never experienced anything bad, nor has any of the people I've dined with. I try to stay away from the cheesecake, but I can admit to having tried it just a couple times and it's always unbelievably good and bad at the same time... can't even imagine how many calories are in once slice! The two I've tried are the red velvet and pumpkin - can't go wrong with those two flavors... EVER!
Regardless of the cheesecakes, the food is what I come here for, and I know I will  be back because I have yet to have a bad experience!
If I wanted to pay to be sick I would eat insects in the jungles of Costa Rica...
I haven't been here in a while because somehow I forgot what happened the first time; I ordered spinach cheese dip and I thought they were trying to poison me... since the spinach tasted so old and spoiled. After the manager apologized, they brought a popcorn shrimp dish... nice try but that was gross as well.
So after forgetting the disgust I felt years ago, I came back to try the cheesecake... I figured a place that had "cheesecake" in the name would have good cheesecake.
WRONG.
Not only did our waiter win the asshole of the month award by a long shot, but the cheesecake was enough to turn off even the more gluttonous stomach.
After waiting 15 Â minutes for the asshole waiter to get to our table, I told him we were ready to order and just having desserts... Which was my first mistake, because that's when his attitude started... God forbid anyone comes to the cheesecake factory wanting nothing more than cheesecake.
I asked him a normal question, "Be honest, is your latte good", his answer, "It tastes like a latte"... thanks asshole I was imagining it tasted like orange juice.
Then we waited another 15 minutes (apparently it's a whole ordeal to slice a piece of cake and throw some coffee in a cup)
Well I should have thrown the latte back in his face, because it tasted like hot garbage, which should be a crime since it cost more than it would at Starbucks.
Next came the cheesecake, which tasted like it sat around for a good week before we were served.
I think they should cut down their menu and focus on making good quality food, instead of offering an array of throw-up worthy, spoiled garbage.
They should also re-train their waiters.
This place is overpriced for the crap that it is, and I will never come back. You would have to pay me to eat there because my stomach felt like it was on fear factor.
So if you like feeling like someone is trying to kill you, and you want a waiter who is going to be highly unpleasant the whole time, then Cheesecake Factory is the place for you.
So, my friends are obsessed with this place. I have no idea why. It's weird because we usually dine at pretty upscale restaurants, and The CF is pretty much an amalgamation of all that we despise when it comes to dining. It really is a "factory," serving mass-produced, bastardized versions of various cuisines and poorly executed American dishes. And yet, it tries to sell itself as some kind of "fine dining" experience, which really is quite delusional on their part.
I went here for the first time in 10 years last week, and I was bluntly reminded as to why I had stayed away from this place for so long. First off, it took 20 minutes before a waiter even noticed us. Mind you, this was at 2 p.m. when the restaurant was two-thirds empty. When our server finally took our orders and got us water, she asked us if we wanted any bread. Um, we've been sitting here for over a half hour, and you ASK us if we wanted FREE bread? What did you think we were going to say? Too bad the bread was so dry I almost wish I had said "No" when she asked.
I ordered the spicy chicken chipotle pasta lunch plate, which was described as what would be a "normal portion at another restaurant." It was huge, and I really wish it weren't. The chicken was dry, the sauce tasted like thousand island dressing and wasn't spicy enough, and the pasta was severely undercooked.
Terrible food, questionable service, tacky decor. If you have any ounce of appreciation for good food, avoid this entire franchise like the plague.
I love the Cheesecake factory! Â Every time I go I always get excellent service. Â The chicken parm sandwich is to die for. Â It is a little dry sometimes, which is why I always ask for extra sauce on the side.
Parking is somewhat limited since it is in old orchard. Â Also, do they ever open the lower level?
What a rip off.
My friend and I came here for lunch. We both ordered caesar salads. I ordered extra chicken because I didn't want bread. Also, a small side of mashed potatoes, and two iced teas. This came out to slightly over 46 dollars, without tip. My salad alone cost 19 dollars. Who in God's name charges 19 dollars for a frigging caesar salad?!
As John S. says, the layout is deeply stupid. They do have a whole lower level area, that is totally unused. Upstairs, where they put everybody, you better not have a fear of heights, (I do.) You also need to have tons of patience for the servers, (I don't,) because the place is understaffed. It's not that our waitress was bad, it was that there was such crowding  that even a hard-working server can't efficiently fulfill her duties given the number of tables she is assigned. My glass of iced tea was completely empty, and she didn't fill it until I asked for the check. I don't blame her, I blame the idiots that assigned her like two or three times the tables she can really serve in busy hours.
The food was good. That's why they're getting 2 stars instead of 1. But do yourself a favor and don't come to this overhyped, overpriced, sorry excuse for a restaurant. It's filled with pretty girls in pretty dresses in pretty makeup, because it's trendy or some shit, but me personally, I don't want to sit next to a 2 story pit or eat 19 dollar caesar salads, I'll just go to Bob Chinn's where I can get a good steak for 13. If you value your hard-earned, there are tons of other places in the area which will give you more for less.
They could slap a TGI Friday's sign on the front, and I'd never know the difference.
If you're a country mouse, Cheesecake Factory counts as fine dining. Â If you're a city mouse, the only reason you'll eat here is because you're probably desperate for something--ANYTHING--to be open late at Old Orchard Mall.
Standard fried fare--typical 20 burger menu where they vary by a couple of ingredients. Â Large salads, pizzas and a few halfway decent entrees for those of us of a certain age who have to worry about how much grease we want in our arteries.
The schmaltzy bar downstairs is perfect for suburban cougars with their latest BoRics perm. Â Upstairs, there's no place to escape the carnival-crazy paced atmosphere of servers running around desperately trying to keep up with the rapid table churn managers prefer.
I give this 2 stars because the cheesecake was super yummy. That is the only good thing about this place.
First they sit us down in a table that has food and napkins all over the floor. I left the restaurant with a french fry stuck under my shoe. The waiter was nice but he forgot our drinks. He didn't remember, we had to remind him. The server who actually brought us our food was rude. The weird part was that we got our food in sections. There were four of us and we got our meal in intervals. One person got theirs, five minutes later another person, and so on.
There was nothing spectacular about the food. My child who eats everything did not want to eat her food. I will not go back by choice.
When I come here and see the plethora of choices on the menu, I wonder why it's been so long since I came back ("ooh! Â I want to try this next time! Â No, I want to try THIS!"). Â But the day after dining at CF, when I feel fat, bloated, and like I gorged on 2500 calories at my last meal (because I did), I know why I don't eat here more often.
I suspect I may have gotten food poisoning from the fish tacos here last week*. Â Whether that dish was the source of my 2 days of living hell won't be confirmed, but what I CAN say is that I was not impressed at the length of time it took for our food to arrive. Â Thank goodness for wonderful company. Â Once our dinners were placed in front of us, you could tell the plates had been heated under a lamp, as they were hot, but the food was lukewarm at best. Â The tacos looked as if they had been prepared 2.7 days ago.
Service was touch and go and quite unimpressive for the 20%+ we still ended up leaving.
*and I lived to tell the story!
The cheesecake was probably the only thing worth ordering...
Do not let me get into the details of what happened the next morning in the bathroom because I decided to order some cheesy and tomato-ey mess that the fat waiter suggested....
At least the daiquiri's have a good kick of alcohol...
Came here with a crew after eating Hecky's turkey legs. Â Yes, we were foolish enough to have cheesecake after devouring enormous sticks of meat.
Now, I've been here before and have always had a decent time. Â I have also had the cheesecake before and was satisfied, but remembered that the slices were incredibly rich and filling.
There were four of us, and, recalling the size of the slices, I recommended splitting 2 or 3 pieces at most between the three of us. Â But no. Â I was vetoed down. Â Damn democracy does not work when the parties are uninformed!
So we each ended up getting a slice. Â Four slices total. Â First through fifth bites were excellent. Â Then it started to go downhill from there. Â Of course, as expected, we reached our limit and began to struggle, I mean really struggle, to finish our slices. Â Delicious as they were, by the end we were filled with only feelings of shame and "Holy shit my stomach is too full, please no more." Â It's like in a crowded train, where two hefty riders are trying to squeeze into those tiny seats next to each other. Â The riders are too big, the seats too small. Â There is no room. Â Now replace the train with your stomach, and the riders with a turkey leg and big ass cheesecake slice.
Now you may be scolding us in your head thinking, "Well it's your fault for eating a turkey leg, then going all crazy and getting cheesecake on top of that." Â Well, you're right. Â But it's not an unimaginable situation, as many people eat dinner at the Factory first, then go on to dessert.
In economic terms, what happened to us is called diminishing marginal returns. Â Layman speak: You'd pay a lot to eat that first bite of cheesecake and boy is it worth it. Â By the second or third bite, the amazingness begins to subside. Â Keep going and soon enough, you'd actually pay to NOT eat another slice.
So be warned! Â Damn good cheesecake. Â But split that richness with a friend. Or two.
OK i know I can be picky, but I am rating a visit from last night that is fresh in my mind. Took my roommate out for dinner and she loves TCF. So we arrive and there is the typical north shore, crowd, We stick out like a sore thumb, she is a very tall African American Beauty in a dress. I am dressed cool, Not hipster, just old school cool. ( I'm old I know it LOLOLOL) so we wait, and then get seated, I happened to get a phone call, in which I must take so I politely speak at the table the server comes up I motion for 2 minutes and he is annoyed. so I finish the call and order our drinks. then the bread comes and then we sit and wait... then he takes our order.
My Friend ordered the Salmon with I believe it was angel hair pasta. She loved it.
I ordered the lemon Herb Chicken, mash, some carrots and of course, Herbs.
We are sitting eating bread, sitting drinking, sitting and I look down at when I took the last call. it has been 30 minutes
I stop one of the management, and ask it has been a  while could you please check on our two entrees.
Well that did it. with in 45 seconds the waiter is rushing them out to us.
Strike two.....
The chicken probably was cooked nicely sitting on a  warmer it dried out the white meat and I have to say the consistency in flavor was just NOT there. Some had a lemony flavor and others pieces( the breast meat) was simply flavorless.
After I stopped the manager she would check up on us. The atmosphere was fine. just the long wait for our entree that was obviously finished long before they brought it out would have been better.
I am such a sucker for the pasta selection from Cheesecake Factory. I know, I know, but they all go down so easy! My recent favorites are the farfalle with chicken and roasted garlic, featuring many cloves of roasted garlic (YES!!!!), peas, pancetta, mushrooms..... I love all these things! This weekend I tried the garlic noodles with chicken. The chicken (additional) was basically fried chicken and I was so happy. The garlic sauce was lightish (compared to many of their cream-based sauces) and gave me such crazy delicious dragon breath that I couldn't help but fall in love.
With so many places to eat in this town, I really shouldn't end up here so much, BUT it seems to be a people pleaser (at least when out of towners come to visit) and I can always find something to enjoy here.
The selection of cheesecakes is bananas that I usually don't even end up getting any. They should offer a cheesecake bites platter or something (steal David Burke's lollipop tree perhaps?), so I can try many different kinds without becoming huge.
Bonus points for having great soups and iced green tea.
After grabbing some Mom's Day goods for the special ladies, I stopped off at Cheesecake Factory for some lunch. Â I had been here a few times before, nothing spectacular but nothing too bad either iirc. Â
I started w. the Clam Chowder which would've been more aptly named potato chowder....it was at least a 10:1 potato to clam ratio. Â It actually tasted quite good but I call false advertising nonetheless.
For the main I had the blue cheese Cobb Salad which came drenched in its bacon and ranch salad dressing. Â After several bites I made mention of it to the bartender/server (i was sat at the upstairs bar), he just said something to the effect of "hmmm" and went about his busy business. Â It was pretty borderline as to whether or not I send it back but I was starving and in a rush so went with it. Â
This was prob a 2 star experience but I've done CF before with better results....in sum, a-ok.
I ate here at this location on Friday. Â My Museum had a staff holiday party, and we had our own "part" of the restaurant...
First the good stuff:
*The food I ate was good. (Buffalo Chicken sandwich on brioche).
*The appetizers were good. Â They laid them out buffet style on a counter.
*The seating was spacious, and I didn't feel like I was climbing over my co-workers.
*It was a great gift from my organization.
*The bathroom was super clean.
*The waitress was amazingly organized, and quite sweet.
*The coffee was strong, black, and kept coming.
Next, the not so good stuff:
*The layout of this place is nuts. Â I had to go up two flights of stairs to get to the mens toilet.
*The portions were out of control gigantic! omg. Who can eat that much?
*The private room has a door that comes in from the outside, and lots of random people kept walking through our space, with lots of bags and packages...and could hardly walk past us!
Overall, the experience was OK, but I wouldn't go here for lunch. Â The rest of the place is manic. Â There were about 2 ka-jillion people there. Â But everyone seemed to be having a nice time.
The restaurant was super loud, and I don't know how people could even have a nice, quiet lunch. Â Perhaps people, unlike me, like to shout while they eat.
The care they took with my Museum group was fantastic. Â I have to give them at least that much credit, but probably wouldn't venture back alone....or get carry away. Â It's too much food, and I don't like to eat left overs.
I have a confession. I love The Cheesecake Factory. I've spent a lot of time at this location. My mother and I would go shopping at Old Orchard every weekend when I was a teenager, and this has always been our post shopping dinner spot.
I've said this before, but I am seriously obsessed with their brown bread. Like I've written to the company to ask for the recipe. For reals.
I love their entree salads. In fact, I never get anything else (except the thai chicken wraps). Â Their Cobb Salad, Chinese Chicken Salad, Ahi Tuna Salad and Salmon Salad are all fantastic.
I am always tempted to get a slice of chocolate cake after dinner, but I never do. I read somewhere that it has about 1600 calories per slice. I wish I had never read that, because now I never get it.
This place should be called the Crapcake Craptory. Â The wait to be seated is long. Â The portions are enormous, but quantity does not a supper make. Â It would appear that the this restaurant's motive is to make its patrons fat, and fill them with oily butter. Â It is probably owned by some group of space aliens that's waiting to eat us.
The menus are filled with advertisements. Â I'm not sure who started this trend, but for me putting commercials in your menu is a big red flag that says, "we're a piece of crap, we don't care how the food tastes, we just want to fatten you up, sell you fancy watches, and later, eat you. Â Also, we're aliens."
How tacky is that? Â And why do we flock to places like this in droves instead of slapping them on the wrist for pulling such a bogus and unfriendly move? Â Could you even fathom pushing advertising to people that come to eat in your house?
Eating at The Cheesecake Factory is like accepting a dinner invite from your local Avon lady.
Aside from the 20 pages of advertisements, their menu contains about ten thousand dishes. Â It's as if they stole a bunch of menus from a bunch of crappy poophouses, took them to Kinko's, and hung out by the velo-binding machine. Â Yet somehow, each and every one of these dishes tastes exactly the same. Â Like fat. Â And butter. Â And garlic.
The one nice thing about The Cheesecake Factory is the brown bread they serve you when you sit down. Â It's decent bread. Â They did not mess that up. Â But the brown bread is hardly worth the other indignities you'll be forced to endure by stepping foot in this crummy restaurant.
This may seem a bit biased, as I used to work here, but I'll try to write this as impartially as possible.
The food is phenomenal. Â That I don't have to sugarcoat. Â The seafood( not my cup of tea ) is exceptional from what I'm told. Â Their burgers are superb, and the appetizers are usually enough for a meal in and of itself.
Got a taste for something spicy to liven your taste buds up? Â Try the Tex-Mex Eggrolls...they're absolutely delicious. Â How about for a burger that'd be a challenge for even Homer Simpson to finish? Â Try to Tons-O-Fun burger. Â It's like a Big Mac, but healthier, on crack...you simply have to see/try it to know what I mean. Â At only $9.95, you won't really mind. Â And it comes with fries, too.
Upon entering the restaurant, you'll see a host's desk. Â That one, for whatever reason, is mainly unused, except for busy nights. Â I've seen patrons dining in the lower section in recent months, however when I worked there, the lower level was merely a waiting area.
You'll walk up a flight of stairs (or the multi-mirrored elevator if you're lazy or disabled) and approach the more frequently used Host's desk. Â Up there tends to get a bit crazy, with people not realizing they can wait downstairs...they tend to crowd the stairs. Â Not only a fire hazard, but quite annoying as you try to squeeze through a sea of people. Â I usually just shove my way through, anyway.
Past the host's desk, on the left, is the bakery. Â The heart and soul of The Cheesecake Factory. Â They have well over 30 different types of desserts, and no, not all of them are cheesecake. Â They have carrot cake, layered fudge cake, apple crumbler thingamabobs...you name it. Â While a bit pricey, the cheesecake is quite exceptional and a great way to finish up a nice dinner.
Past the host's desk on the right is the main dining area. Â There are a LOT of seats available, but for the LOVE OF GOD, people - there are only so many booths. Â Stop requesting a booth, does it really make a lick of difference where you sit? Â Anyway...
Keep going up the main aisle and you'll come up to the bar. Â Sit down, drown your sorrows in a bottle of whatever, and have your meal served to you on a bar counter. Â Nothing beats a brew and a burger...I guess.
The Cheesecake Factory also has banquet seating available, just call ahead of time. Â If you don't mind long waits, and no phone-ahead reservations, this is one hell of a restaurant.
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