A visit to this location proved to be the worst decision I made this past weekend. I have had generally good experiences at most chili's but this restaurant is terrible. We were seated fairly quickly but then we waited over 10 minutes (or longer) for someone to come get our drink order. The restaurant was not crowded and there were plenty of empty tables around us but for some reason the service was so slow. After another 10 minutes or so, we finally gave our orders. An hour or so later, our food came out. It was cold. Gee golly whiz, how did that happen? Probably because our waitress was slouching around dragging her feet and moving slowly. She basically admitted (to another server) that she did not want to be at work (ok...??). We did not have silverware so we asked for it and she brought it after she went by and grabbed dirty plates and everything else she could think of before doing what we asked her to do. Meanwhile our food is getting colder (yay!). We finally get silverware and its all dirty and I'm not talking water spot dirty, I'm talking disgusting dirty. Another request for silverware brought more dirty utensils. At this point, the whole table was giving up. Our food was terrible, cold and people were getting cranky. We had been there nearly 2 hours and were missing all the sunlight while stuck in this crappy place trying to have a decent meal but it was all for nothing. We left and got dessert. I will never go back here.
Review Source:Worst restaurant ever!!!!
We walked in and they gave us a booth with the light burnt out, so we had to eat in the dark. Then we waited for 10 min and still no one had taken our drink order or even said hello. Finally, we asked the hostess if someone was going to wait on us. A waitress came over and said that she wasn't our waitress, but the waitress in our section didn't see us and so she was going to take care of us anyway (I don't know how the waitress couldn't see us because she went to the table across from us almost ten times in the time that we had been sitting there). Finally our food came out and we had both ordered burgers. Our burgers were cold and they both had the wrong toppings. Also we got french fries with our burgers and some of my fries were raw! Throughout the visit the waitress so was taking care of us wasn't even friendly or apologetic  and only asked us once how everything was, yet checked on the table across the room about 15 times.
Needless to say, I will never go back to that restaurant and I advise that you don't go either.