Clean & QUIET room! Â A little squished but we just needed a place to sleep, not host a party. Â All staff is helpful and I loved having an eating/drinking establishment attached. Â This hotel is right across the street from the MOA but we had no troubles getting in/out of the hotel. Â The breakfast is nice but perhaps a little more staff to clean tables and keep people moving on the weekends...?
The only slightly negative aspects: I was either hot or cold, couldn't find a comfortable temperature. Â The dang fitted bed sheets kept coming off at night so we were sleeping on the actual mattress. Â Not the end of the world but kind of irritating.
Will definitely stay here again and highly recommend it!
This was one of the best hotels we have ever stayed at. The staff was amazing, offering suggestions for every need. The beds were comfortable, the rooms very clean, and the breakfast was great. We used the park & fly and the drivers were very friendly and safe. They were there to pick us up from the airport within 15 minutes of calling.
Review Source:I was nervous after reading a review that said something about airplane noise since I am a very light sleeper, and of course I didn't want my daughter to be disturbed. However I barely ever heard it and it didn't affect any of our sleep. Then again I also sleep with a fan.
 We got the 2 room suite which was smaller than I imagined but perfect for our needs.(We have a 3 1/2 year old.) It was great to be able to watch TV/relax in the bedroom while she was asleep on the sofa sleeper. There was also a mini fridge for her juices and milk and a microwave to heat up leftovers. The breakfast was great, as was the location. It is facing the South entrance of the mall and there is a crosswalk so getting there is safe and easy. We used the shuttle once since we were loaded with bags, but it was crowded so I wasn't in a hurry to take it again. Also, late pool hours so she could go for a swim no matter how long we were at the mall or dinner. Very close to the LRT (I could see it from my room)which can take you all the way downtown to see a Twins game or go to the flagship Target.
 The night before I left, I thought I'd check to see if the rates had lowered (we had paid in full one month in advance for the early booking deal.) Sure enough it was 12.50 per night cheaper on their own website. I explained this at check in but the clerk said she couldn't do anything but I was going to be there 3 days so there would be time to fix it. Umm okay? So I went through the process again at check out. The guy basically told me what I expected, that she could have helped. But I guess chose not to. Oh well, we got credited the difference back to our debit card so in the end I can't complain. A great place for anyone visiting MOA to stay. Easy access to Friday's and IHOP-you don't even have to go outside. Great housekeepers too. Also ask for a coupon book, they just might give you one! All in a ll a pleasant stay and I'd recommend it to anyone.
Very nice hotel, walk across the street to mall of america or take the hotel shuttle. The price is well worth the money, convenient access to the airport and downtown Minneapolis as well. Breakfast was great and the staff is always cheerful, and able to make the decisions needed to make your stay comfortable and enjoyable. TGIF and IHop are attached to the hotel as well.
Review Source:This place was near perfect. I would say it was completely perfect, but that's impossible. Like a new car, there is always a switch, knob, or something you wish turned a different way or was in a different place.
This place has a hot breakfast that was wonderful, but I will rate it as #2 compared to others. This was only because the gravy for the biscuits had too much sausage. I prefer a more milky gravy. You see--just a personal opinion. Overall, it was an excellent breakfast.
I have stayed at many mid-range hotels. I felt I paid the price somewhere between low to medium in that range, where the room, service, and amenities was on teh medium to high side. That equals an excellent bargain.
I chose the most inexpensive room and ended up with a two-room suite (living room area and bedroom). All the rooms in the hotel must be that way or I wouldn't have ended up with it. It was an excellent room and THE best room I've ever had for what I paid. There was a dorm-fridge, microwave, two closets, coffee, tea, two televisions, and places to conveniently charge electronic devices everywhere... all tastefully decorated. I was surprised that there was no in-room safe (no biggie for me, but they are nice to have).
I felt there was plenty of seating in the breakfast area. It was adjacent, yet separate from the lobby. There were two pool and large hot tubs provided. My partner and I were fortunate enough to be the only ones in the pool area--we each had our own pool... nice! Towels were provided at the pool area.
The hotel was an easy wall to Mall Of America. There is a light rail station at MOA. If walking straight to it (light rail), it's about a ten minute walk (if walking fast).
There were so many lodging choices in the area for my first trip to MOA. Should I head back, I'm certain I will stay here again.
I stayed here for 1 or 2 weeks at a time for work a number of times and really enjoyed their hospitality.  Everyone I encountered was very nice and helpful.  I can recall one time when i had a problem, i woke up the first  morning I was there and had a problem with the shower so I went down to the front desk and told them the problem and that i have to be at work very soon, they quickly gave me a new room, but not just another room but a bigger suite just like that.  Shower worked fine and i was happy. Â
They have a TGIF and an IHOP connected to the hotel that you can walk to without having to go out into the cold and during the week they serve a different soup in the lobby. Â They have a pretty good breakfast in the morning with the usual cereal, pastries, yogurt and waffles. Â They also serve biscuits and gravy most mornings. Â They keep their jar at the front desk filled with cookies and on-line access is available at the desk as well. Â They have a small gym and a decent pool. Â Mall of America is close enough that you can walk there. Â Hotel gets busy obviously on the weekends but it's a very nice hotel with great hospitality.
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