This location is pretty good,I can't really complain because during the summer it was obviously very busy..I do hate the way their parking lot is set up..it is so dumb and incredibly easy to have an accident. They can get really busy,and the drive thru line might even go out as far as on Irving park which can be a pretty busy street. Other than that,the service is pretty good and I loooove their double fudge chocolate chip cookie dough blizzard :))
Review Source:Extremely irritated. We usually just put up with the sucky service, since the next nearest DQ near us is in Park Ridge. Â However today was the straw that broke the camels back. Â Got charged $70 instead of $7 and all I got in return was an apology, a delay in refund, and melty ice cream. Â We won't be returning to this DQ.
Review Source:this place really sux the service is terrible  and super slow ,, it was good years ago when it was run buy americans the burgers were as good as the ice cream ,, now its run buy rude asian people with no personality that are desperate for ur money !!! the orders are always wrong ,, ice cream is ice cream how hard is tht to serve at a reasonable time not twenty minutes lol lol !!! no thnx never again !!
Review Source:Went here on a super hot, super busy night. The line for the drive-thru and the inside were ridiculously long, but hey, it was a good night for ice cream. The staff was super nice and friendly, even though they were out of a lot. The grill was supposed to close at 9:30 PM, but stayed open for anyone (like me) that desired a cheeseburger. Food and ice cream came out as soon as possible, and they apologized for the wait. All around good visit, even if it was busy!
I've been to this Dairy Queen before, and I would have to say my only complaint is the tiny parking lot.
Who doesn't love a blizzard (or some other DQ concoction) on a summer night?? Â The staff here tries to move as quickly as possible to keep the line moving and get you served. Â However, you can expect an insanely long drive-thru line of cars on a nice warm summer evening. Â I've waited close to an hour in that line of cars (from the time I first enter the line to the moment I'm pulling out with my ice cream). Â It's crazy! Â I think you're beter off going inside sometimes. Â Of course, then you come across the problem of having to find parking. Â Not easy... walk if you can.
Review Source:Dairy Queen is like the soft serve emporium of Chicago. Â Shakes, cones, and of course the Blizzards. Â This place is so unhealthy it's sickening but I just can't get enough of the creamy, smooth, delicious soft serve. Â My newest addiction is the Banana Cream Pie Blizzard. Â They even put whip cream on top. Â I'm not sure there's actually any dairy in the whip cream. Â Hell, I'm not even sure there's any dairy in the entire restaurant. Â Faux dairy never tasted so sweet.
Review Source:I love their food, really. Â This is the only Dairy Queen 'Brazier' (don't think they use the term any more, but it means they have regular food, not just ice cream) within reasonable driving distance. Â I don't use the drive-thru, cuz what I eat is WAAYYY too messy to eat in the car: chili cheeseburgers, yum. Â They looked at me a lil crazy the first time I ordered one, but quickly relented. Â It's a cheeseburger, plain, except with chili on it. Â Simple.
Yes, the counter-chicks here are a little....dull? Â No big deal to me, it's not like they aren't everywhere else. Â As long as they aren't outwardly rude or spit in my food, I don't care. Â On the inside, I've never had a problem with the service, except maybe that they're a little slow, but not so bad.
I will agree with Curt S. about the grill closing early.....I got here at 9:30 one night (I think they close at 11) and it was already operating in ice cream-only mode, in the middle of winter, it's not like they were busy. Â And I had taken the bus specifically to get my burger and fries. Â Very irritating, minus one star for that, but lesson learned.
Didn't like the place my ice cream was a mess... didnt like the person who gave me my ice cream ...when I got my ice cream I said thank you and the lady just gave it to me and walked away as if she was super super busy!!! Next I'm getting Ice cream from McDonalds !!!!
drive through Speaker are really bad ....the girl on the other side has to relax when I'm trying to read the menu ....every two seconds asking " can I help you"
This Dairy Queen (forced here because of the demise of Toots) on Irving Park Road is simply D list. Â If you want to manuver through the most atrociously designed parking lot, then get inside to stand in line for 20 minutes for a dip cone, then be my guest. Â
The three times I've been in there they've a) run out of vanilla (isn't that supposed to be your core product), b) had the most apathetic employees I've ever seen, and c) neglected to clean the place in ages.
That's D list - and not delicious.
I usually love Dairy Queen. But everytime I want to grab a bite to eat there that is not icecream I always get denied because its an HOUR before they close and they "turned off the grills". Lazy, and pathetic. That doesn't mean Dairy Queen isn't a great place all around to get icecream... just don't expect to get some real food when you really want it.
That's okay though, if you're craving burgers and whatnot - Mc. Donald's is right next door. :)
It's Diary Queen. I mean my standards aren't that high to begin with.....but the teenagers that work there (I swear none are even 21) are apathetic at best. They are usually slow, and often get the order wrong. That being said...I love their buffalo chicken strips (nice and spicy) and of course their ice cream treats are great.
Just watch it since last time we ordered the chicken strips and two cheeseburgers and ended up with just the strips until we *inquired* about the burgers, and then ended up with two DOUBLE cheeseburgers.
I'm glad we live within walking distance because in the summer the lines at the drive-thru are LONG as hell. And watch out if you use the drive-thru that you don't hit the people coming in and out of the restaurant. One of the worst parking lot/drive thru layouts ever!
The service here always kind of sucks. For some reason they get my order wrong about 75% of the time, though they always grudgingly correct it. The food comes up a little slow, and everyone behind the counter looks like their mother just died.
Of course, past all that, the ice cream creations here are top notch. Never had a bad blizzard. I always get cravings for this place over the summer. Looking forward to that.
My other minor complaints about this place, they don't play any music. I would take muzak over the silence. Also, the door leading into the drive-thru, brilliant. I'd like to do a study about how many kids get hit over the summer.
I've always loved Dairy Queen's ice cream creations, but an extra "bonus" was the BBQ Beef  Sandwich which was served at the now-defunct Howard/Ridge location. (I'm not sure if they have it at Southport.) Junk food heaven!  The meat and sauce soak beautifully into the soft white bun and who cares about the calories? If the Southport store has it I may raise the rating to 5 stars!
Review Source:I second what Mark S. said. Â
The kids who work here just cannot get it together. Â About 90% of the time, my order is wrong, or they just cannot hear me through that ridiculously dilapidated microphone/speaker thing in the drive-through. Â I almost always come very close to running over some small children with my car when leaving, since the entry/exit to the building is RIGHT in front of where you leave the drive through, and the people who "hang around" at this DQ do NOT have an eye on their children. Â However, Mark S. was also right in saying that they will not give you a hard time about your order. Â Want 5 ingredients in your Blizzard? Â You bet. Â Want nothing but caramel, and lots of it, on your banana split? Â No problem.
My biggest complaint? Â THEY DON'T TAKE CREDIT CARDS!
It's 2007. Â Come ON now. Â I think it's safe to say that I would go there at LEAST twice as often as I already do if they accepted credit cards. Â Sometimes I want a quick ice cream treat, but I don't have cash. Â They need to get with the times, in more ways than one.
This is my Dairy Queen. Â I live within walking distance, and end up here more than I should. Â As far as Dairy Queens in general, I like them- I'm a peanut buster. Â Here's what's special about this DQ:
1. The high school kids who work here. Â They absolutely have no system in terms of taking orders, making ice cream treats, putting the $ in the cash register. Â Do not come here expecting a well oiled machine. Â Expect it to be crowded, and despite all the practice the kids get running the place, they'll still struggle to get your order together. Â I REALLY have to fight to control the grumpy old German man in me and remember that they're a bunch of kids with a crappy job- give 'em a break.
2. Â Extra fudge. Â Unlike at most DQs, when I order "extra hot fudge" on my order here I get zero attitude or hassle. Â The girl just drops the extra fudge charge onto my bill and there's no issue. Â It's incredible how often I've dealt with some prick DQ worker at other DQs who can't seem to handle pushing the extra fudge button on the cash register- never a problem here.
3. Â I once rode my bike here and when I came out to eat my ice cream, a praying fucking mantis was sitting on my bike seat! Â I stared at that thing for like 5 minutes- all the while it kept its two giant eyes on me. Â Finally it flew out into the middle of Irving Pk Rd & landed right on the line that divides east/west like it knew how to cross the street! Â That was cool.
So many happy memories of this wonderful little store. Â I'm glad that they are still around and I hope they remain for many years. Â They are always updating some of their ice cream creations, but those infamous Blizzards are still here and that's a good thing! Â I love their ice cream cakes too.
Review Source:
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