It's a good pizza place. The people who work there are pleasant and quick. The pizza is decent. They also have some pretty good sandwiches at lunch. I've never had a complaint w/ a trip here.
If I compare Frank's to the nearby competition, they're right in the middle of the pack. Seeing as I rather not fight the traffic on Rt 10 to get to Godfather, this makes an excellent alternative
I don't usually write bad reviews, but I would like to honor the owners of this eaterie's wishes by telling you to stay away.
Why do I say the owners want you to stay away? Because everything about this place screams "I DON'T WANT YOU TO SPEND MONEY HERE!"
The first thing you see walking in is a sign that says "No outside food or soda". Now I understand that once in a while you may have some kid come in who brings his own coke in, but why is this sign necessary? All it says to the customer is "We are more concerned with getting as much money as we can out of you than we are of providing you a great dining experience."
This is further reinforced by the fact that you can only order from the old pizzas that they have on the counter. If you want pepperoni and they don't have one that was made a few hours earlier sitting there, they won't make you any.
All the food is pre-made and has been out for God knows how long. None of it looks appetizing, even after they zap it in the microwave and set it in the pizza oven for a few minutes. It is edible, even decent tasting, but the lack of service over shadows anything positive about the flavor of the food.
They have no posted menu, though most people order for take out. They have menu's like a sit down restaurant but no one else was sitting to eat and it didn't seem like they were going to come to your table, take your order, and bring it to you.
In addition they have no lunch or dinner combos or specials. If you want two pieces of pizza and a drink it's going to cost you $8.
The kicker for me was the big sign next to the drinking fountain that says "No Free Refills." Really?!?!? I mean a refill costs them pennies, but these guys are such tight wads that they won't even provide that.
I hope the owners of this establishment see this review and rethink some of their policies. The reason your industry is called food service is you are in the business of serving your customers. You should try to provide them value at every step, not barriers to wanting to give you money. If you have to nickel and dime your customer to survive, you are doing something wrong. People should want to spend their money with you because you go out of your way to make your customer feel special. You failed at that.
I didn't want to give them my money, but there were very few places around that seemed affordable and my wife was too hungry to find somewhere else.
$16 for two 20z sodas, 2 pieces of pizza, and calzone and garlic knots is no value. Especially not from these guys. My advice, stay away and let these guys break open their piggy banks to keep this place from closing. I doubt it will be enough if they don't get their act together.
I came here for lunch the other day. Â It is your pretty standard pizzeria that does it up pretty good for lunch. Â They had a ton of different slice pies to choose from and they serve you your pizza pretty quickly. Â The pizza looked pretty good, but I went with an italian sub as I was in the mood for a sandwich. Â The sandwich was pretty big and very reasonably priced at $6. Â It was a solid lunch.
The only real negative to this place was the parking lot. Â It is in a very busy strip mall and parking can definitely be an issue. Â I will probably be heading back - I just hope it is easier to park...
After having done to the West Orange Frank's Pizza for many years I got excited when driving by this location after it opened maybe 5-6 years ago. Â I don't know if its different owners or just not the same quality, but I was very disappointed.
I have been in there a few times and never really been happy with my food or the service. Â It is definitely not my top choice for pizza in the area.
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